EEI Communications

This place is a joke. After months of runaround – not responding to my emails, delayed credit card processing, not able to get my preferred dates – I scheduled a training for my entire department. We’re very busy, so shutting down for the day was difficult, but I believed it was worth it. Then the day before the training, EEI canceled. So now we’ll have to go through the trouble of shutting down again at a later time, not to mention all the lost productivity that goes with all the months of not using this software correctly. I’m dreading the refund process.

Last year a co-​worker and I registered for the same course two times, once each in the Alexandria and Silver Spring locations, both of which were canceled at the last minute. With the first cancellation, we were not even notified — I called to confirm the Friday before the class was to start and was told that it had been canceled. It is impossible to get in touch with anyone at the offices when you call. Despite the unceremonious cancellations, it took some time for our office manager to be refunded the money for our classes. Inexcusable all the way around — I would look elsewhere for technical training courses in the DC area.

Disclosure: I am a new employee of EEI. EEI is all about networking. I had a resume filed with the company before moving to the DC area and had a few leads (from EEI) sent my way which I could not follow up. Now I am working at an EEI client and loving it. EEI works with you, yet one feels like an independent contractor. Payroll billing is submitted electronically on a weekly basis with all deductions taken care of. All in all, so far for me, the combination of flexibility and community (as in previous review, Matt is my contact) works beautifully.

I used EEI in 2008 to find an editing job, and they were a dream to work with. My contact at the agency, Matt Gross, was always a phone call or e-​mail away, would respond quickly and helpfully to any questions I had, and did a thorough job of interviewing me and testing my grammatical prowess.
The cool thing about EEI is that once they place you in their roster, they will e-​mail you as soon as a job comes up that they think would be right for you, based on your interview and stated preferences. I would get two to three messages a day with relevant job postings, and it only took me two weeks to be placed where I currently work (and I love it here).
Matt sent me an e-​mail after I told him I had been offered a full-​time position, saying that he was so pleased for me, and that if I ever needed job assistance in the future, EEI would be more than happy to help again. I hope I never need to take him up on the offer, but if I do, I know I’ll be in good hands.