Exquisite Dental Care

Clean, GREAT staff, knowledgeable. Nice touch with the tvs connected to the dental chairs. Took a star off because of the lack of parking for patients… last visit, $ 200 street parking ticket. Other than that, Exquisite is Exquisite!

Great dental office until you need work done. Jennifer the hygienist is super!
While Dr. Reid is very pleasant, her partnership with Dr. Feimster has truly changed my perspective. Going in for a crown replacement, needing a root canal and ending up with 3 root canals is pretty damn shocking.
I should’ve gotten the root canal done at the other endodontist’s office that I visited. Instead, I thought it would be smarter to just have it done by the endo that comes into my dentists office. Bad choice. I was pushed to do two root canals, when I only needed one. Surely taking advantage of someone in pain.
A year later I’m still dealing with tooth pain. Going to a new practice and hoping they can get me some relief.

It may have been his first day, so I’ll give him some slack, but the hygienist, Alex, acted like he had no idea what he was doing! I brought my 16 month old son for his very first checkup. The pediatric dentist only comes once a month, so it was a day for just kids. You’d think the hygienist would’ve been given a heads up…
Alex brought us into the room and asked me to put my son in the chair. I asked if I could sit with him on my lap (he’s only 16 months!). Sure. Then Alex got out his cleaning tools and put on his gloves, and asked me to open my son’s mouth. Ok-​as best I could, I lifted his lips and tried to show him inside his mouth. Not working so great. My toddler doesn’t really understand the concept of «open your mouth so the hygienist can clean your teeth». Alex awkwardly sat there waiting for me to open his mouth. Finally he got up and said he would go get the dentist. Thank you
She came in and we worked together (I held his arms and legs, she held his head) to look into my son’s mouth, while she did a check up and «cleaning». Poor Alex wasn’t going to get anywhere with his scraper and mirror.

I wish I could give this place 10 stars. I have been a patient at Exquisite Dental Care for 3 or 4 years now, and it has gotten to the point where I look forward to seeing Dr. Reid and my hygienist, Jennifer. Who looks forward to going to the dentist!?!
During my first appointment, several years ago, Dr. Reid recommended that I get my wisdom teeth extracted (they were not below the surface of my gums, so it was pretty quick and easy). I was skeptical at first, because my dentist previously never recommended that I get them pulled. However, I am so happy they are gone. It’s so much easier to keep my teeth clean in between cleanings.
Jennifer, the hygienist, is truly an asset to Exquisite Dental Care. She is so friendly, personable and welcoming, not to mention very detail-​oriented, gentle, skilled and professional. She welcomes questions, and explains why and how «things» need to be done. She’ll always show my x-​ray photos and explain why they appear the way they do.
Dr. Reid filled a cavity for me earlier this year, and during my most recent x-​ray, noticed it wasn’t sealed as well as it should be. Therefore, she wants to fix it free of charge.
I could not be happier with this dentist (not to mention — they are in the block next to my work)! I have recommended three others to visit their practice as well, and all have had great experiences. Will continue to see them indefinitely.
Thanks to all at Exquisite!

These people tried to sell me services I didn’t need. After moving to Alexandria for a new job, I came here because of the good reviews and because it was covered by my insurance. The red flags started almost immediately upon entering the office when the receptionist was bad-​mouthing one of they hygienists on her cell phone. I knew I had some gingivitis but Dr Reid said it ha advanced and I needed a full perio cleaning on the bottom and a partial perio on top, and might be developing a cavity that needed filling also. This was a shock since I was always on a 6-​month dental visit schedule and never had anything like this before. I went home to the dentist I had seen in NC for 18 years to get a second opinion I trusted. He said the top perio would have been «aggressive» treatment, while all the rest would be just plain unnecessary. I will not be going back.

I chose to come to this office in 2011 because I live in Old Town and they were in my insurance plan. The place was fairly modern but warning signals started to go off in my mind when the receptionist had tattoos and poor grammar/​spelling in emails. The dentist (Dr. Reid sp?) seemed ok, but she was pregnant and had to change my appointments around. Turned out I had a large cavity and I was told that I needed a root canal. The treatment plan wasn’t explained very well and it was a couple years ago, so I wasn’t sure who was doing what to my teeth. There was another woman (Dr. Feimster sp?) that was «brought in» to do some of the work. Dr. Feimster wasn’t part of this location I believe. It was sort of like an assembly line where each dentist does one small part in order to get through as many patients as possible in a day. I had some pain and swelling issues a week after the procedure, and two of these women (Reid and Feimster) pointed fingers at each other as to what the problem was. In the end I was told on the phone in a strict tone by Feimster «that root canal is fine» and so I decided I was being a big baby and it was just supposed to hurt. It has bothered me off and on for the last couple years, and recently became abscessed. Very painful and stressful. I am going to a new dentist in Clarendon today, so we’ll see what the prognosis is (will probably have to lose the tooth), but I would steer clear from Exquisite Dental.

I have been seeing Dr. Reid for nearly two years now, and I must say I LOVE her service; I understand at times business make changes whether it’s for the good or bad, I personal feel the new young lady who replaced Natasha, needs to go back to finishing school. She does not know how to communicate in a professional manner. Playing music that should only be played in your car isn’t cool while conducting business, «Keyshia Cole on your prepaid Iphone for everyone to hear isn’t appropriate for a workplace environment».

Dr. Reid is a highly trained and skilled dentist, and a super communicator. My experience with Dr. Reid is that she is empathetic, helpful, and competent. Her staff is very nice, very friendly. And Natasha at the front desk is super at sorting out the insurance stuff and very willing to do it.

I have always had a good experience at Exquisite Dental. I have been seeing Dr Reid for over 7+ years. Both at the current practice and beforehand. She and her team have always been the utmost professionals. In my humble opinion I never felt pressured to have unnecessary procedures. When I am there every six months I’m greeted by name and seen promptly. The equipment is nice and shiny new. They’ve got flat screen televisions at each station and offer you water when you arrive. I’ve noticed they place is very clean and well kept — floor to ceiling. I’m a bit of a clean freak so I notice these things. The cleaning appointment is probably the most thorough I’ve ever had and the dental hygienist has always been stellar.
With the billing I never had any issues or problems. It works seamlessly so I never see any paperwork or invoices.
And no I do not work, nor have any financial or personal relationship with Exquisite Dental. I just decided to comment because I think negative minority sometimes out comments the happy majority.

Its too bad «0» stars isn’t an option. I went to this dentist last year hoping to have found my new dentist since moving to the area. Upon my first visit they ask when I had x-​rays last and upon responding «Just over a year ago» I was told that my insurance covers «Once a year x-​rays». Next I discussed my nighttime teeth grinding with the dentist and she recommended a night guard device that was $ 590. I resisted because of the cost and was told that it would only cost me $ 236 because insurance would pay $ 354, so I agreed to it. I then made an appointment to pick up the night guard device that they cancelled. A few weeks go by and I get a bill from them for $ 399 for work not covered by insurance?! I called to discuss the bill several times and was told that I would receive a call back… I never did. Now they have turned this over to a collection agency even though they have never discussed the bill with me. STAY AWAY FROM THESE CON ARTISTS… IT WILL COST YOU.

I was in a serious bicycle accident and needed a wide variety of dental services from different kinds of dental specialists. After shopping around, I chose Exquisite Dental Care because they were the most honest, straight forward, and upfront. And they have all kinds of dentists on staff — oral surgeons, endodontists, periodontists, etc., so I got all my different procedures done in the same office. In addition to being very friendly, they also went out of their way to work with my doctors and my insurance company to make sure everything went smoothly. A+++