Warning deceptive pricing. They will jack up your rate after 6 months!
Marcy D.
Évaluation du lieu : 1 Baltimore, MD
Terrible customer service and the slowest elevator I’ve ever ridden in. It took my movers the same amount of time to move my stuff into the storage unit as it did to move me out of my apartment, because the elevator is so slow and the door won’t stay open long enough to let you unload a full car. Also, the ad above says first month free or first month half off, but that’s only if you get the largest units. If you don’t want to pay $ 9 per month for insurance, you have to bring a copy of your insurance policy with you when you sign the lease, or they make you pay for their insurance. I offered to call my insurance company and have them fax over the documentation, but the representative rudely told me she had already charged my card and there was nothing she could do. At $ 179 per month for a 7×10 storage unit on the 5th floor, I expect more.
Rebecca S.
Évaluation du lieu : 4 Washington, DC
I couldn’t have asked for an easier storage experience, if you can call it that. It sucked that I couldn’t get my stuff into my apartment right away, and then it sucked that it did nothing but snow for the next 2 weeks after I put it in storage. But access was never unavailable, the building was secure, I felt as though my stuff was safe, and that I was safe while I was there. When I moved out, I just walked in, the guy remembered what unit I was, checked me out, and I was done. Absolutely would recommend this place to anyone needing a storage unit.