Heyrana Josefina C MD

I have had several visits to see Doctor Heyrana in the last few years; and over twenty five years (She took over the practice from Doctor Armstrong after he retired — who was a excellent Doctor!) experience with the office. Since she took over the practice, I have had to wait 45 minutes to over an hour to see her each visit. On my last visit, after waiting over an hour again, I finally complained to her (for the first time) about the long waits. She said, well you know what you can do about it — Find another Doctor… I was shocked to hear her make such a statement! Two weeks later I received a certified letter in the mail from her stating that she would no longer accept me as a patient. And that I had 30 days to find another Doctor… During that period, any visits would be on an emergency basis only! She is a Very ill tempered and unfriendly person! I totally agree with the other reviews, and think O stars is a too high a rating!
What a Terrible experience… Incredibly unhelpful, condescending, and overall I’m disgusted with the way she acts towards people. .Avoid this Doctor!

I have read all the other reviews, and I 100% agree !! If I could give 0 stars I would ! This doctor is the the worst GP I have ever meet. Me and my husband got asigned to her after my husband retired from the US Army after 23 yrs of service. She is lazy and totally un-​compassionat. She dignosed me with an bleeding ulcer, gave me a some samples of a ulcer drug witch worked great. I tried to get a script from her and her staff took there sweet time relaying the message to the Dr. I called the office 4 times yesterday, and all I got from the office staff was attitude and snottyness.
The Dr finally called the script in, I go to pick it up and the pharmacy said that my insurance (BCBS) do not pay for that medication, of course at this point the office is closed…
I walked into the office today, livid. I told Dr Heyrana that my insurance would not cover the medication that she gave me the samples of, could she call in a script for something similar. Her respons was, like what? Ummm I’m not the doctor here but I’m sure I’m not the only one she’s come across with an ulcer.
This office also has a hard on for collection a co-​pay for eveything ! And I do mean everything.
NO NOT WASTE YOUR TIME OR HEALTH WITH THIS DOCTOR !!!

Too bad 0 stars isn’t an option. Incredibly unhelpful, condescending, and overall I’m disgusted with the way she acts towards people.

I have used these folks for decades so this review is obviously written by an insane person. Getting a prescription filled is maddening. Same prescription, same number of pills, same pharmacy; yet every refill is a new adventure in humility. They lie about whether the script was sent to the pharmacy. They leave the order lying around for days on end before sending it. Of course I need a new appointment every other refill. I may be on these meds for life… Please just shoot me now. The best trick they do is call you at 5:00 in the afternoon so when you call back immediately, you get the answering service. I may be insane, but I’m not stupid. Tomorrow I start with a new doctor.

I’ve been here for routine physicals, a ‘lil bit ‘o food poisoning, tummy ache, and extensive counseling on my exorbitant level of triglycerides. They’re in-​network (for me) and I selected this office a few years ago because my auntie, who is also a doctor, referred me. I’m not gonna lie, the fact that they’re Filipino and speak my language had a huge influence on my choice. Culture concerns notwithstanding, the folks in this office are generally competent. There’s a mixed bag of service levels at the receptionist area, but generally they are motivated to keep the day going.
The office is clean and they have a TV in the waiting area to entertain you. If you’re like me and you hate needles and the ensuing blood loss, then you’ll be happy to know that their person who takes blood is very nice and does her best to make you feel as comfortable as possible. Again, the staff in general tends to be competent. I particularly like their use of technology, in that all of my medical records come up on their laptops. I wonder if they also check out my facebook.

Dr. Heyrana is a scam artist. I would give 0 stars if Unilocal allowed it. The office is small and the medical receptionist have bad attitudes during every visit. You could be the only patient in the entire office and your waiting time with remain an additional 45mins after your scheduled appointment. Dr. Heyrana is lazy so if you decide to torture yourself with her services please do not expect to be seen for more than one issue. She would like for you to reschedule and pay addition copayments for each medical issue. Way to roll in the mula! Keep this up and you will not be around too much longer. I hope you are shut down soon or turned in to a free clinic as your punishment.