Homewood Suites

Boooooooyyyyyy I was about to write my review almost immediately after my stay and it was going to be horrendous. I mean I was going to give them no stars (I know if I have to give a star rating).
I thoroughly enjoyed my actual stay at the hotel. The room was awesome. It was like staying in a one bedroom apartment with awesome breakfast. (I should have taken a pic of the breakfast). Let’s just say they have waffle irons, eggs, sausage, corn beef hash (second morning), juices, yogurt, cereal, hard boiled eggs, strawberries for waffles, assorted muffins, bagels… okay you get the point. The breakfast is on point.
The hotel is close to Target and restaurants.
Let me start from the beginning.
I purchased a two night stay through my Honors app in advance because I knew we would be spending some money like crazy there and I didn’t want to have to think about over $ 300 coming out of our account for a hotel stay.
I called on May 14^th to make sure my fam and I arriving at 2 or 3 AM on Friday would be fine. The lady I spoke to (I do have her name but it doesn’t need to be on here) said they are at the desk 24 hours, so whenever we arrive is fine. Okay cool.
Fast forward to arriving and everything went well. Check in was like 2 minutes if that (because I paid in advance and I chose my room on my app like 2 days before). The room was fabulous, clean, and all that good stuff.
As I mentioned before, breakfast was GREAT! I mean the place is clean. The ladies continue to clean throughout service and refill the various dishes to make sure they don’t run out of anything. Their pantry is completely stocked with drinks, snacks (sugar/​salt), meds, etc. And it’s nice that the desk is available 24 hours to buy things.
Fast forward to check out and surprise surprise there is a $ 25 charge just in case we purchased anything. What??? I don’t know. I was only told this at check out. The lady did say that since I paid in advance that was the only charge we had. Alright cool, I have $ 25.
Lalalala driving home after spending some time with my fam and I look at my personal account and see that over $ 300 has been taken out and I have -$ 110 in my account. Now I’m not poor, but I’m certainly not rich and my husband and I have a joint checking and personal accounts, so I can easily transfer some money over, but I try to avoid that because… well that doesn’t matter but I want my motherfunny money in my motherfunny account when I want it. I earned it. I work hard for it. IT’S MINE! I’m sure anyone with a little bit or a lot of money feels the same way. It’s your money!
This motherfunny hotel charges me over $ 300. I call and speak to someone who passes the phone to someone else after I wasn’t taking, «Oh your money will be refunded to you in 3 – 5 business days.» He basically says the same thing and that I can speak to the manager on Monday.
It’s Saturday and I don’t have my money until 3 – 5 BUSINESS DAYS!!! UNACCEPTABLE!!!
There’s nothing the staff can do, so I take time out of my work day on Monday and call the manager. After going back and forth about why I was charged and all these technical issues about the charge and him telling me that I will receive a refund in a few days we finally come to a small resolution.
The reason for my rating is that I had to prod him to rectify the situation. I don’t mean just giving me my money back which should not have been taken out of my account in the first place. I mean how are you going to apologize for the inconvenience of taking my money and causing me overdrafts and having to pull from other accounts as well as taking time out of my day to discuss this issue??? Yes… it was resolved. I was given a great deal of points towards my honors account and a little bit of money back. But after taking the time to think about it, I probably should have been given ALL of my money back for the hotel stay and those extra points I received. Why???
After the whole back and forth with the hotel, I had the biggest headache. I was in the midst of working. I’m in school full time. I have things on my mind as far as baby stuff and wife stuff. I ain’t got time for this. This was a major inconvenience. It still is because I’m still waiting for my money and I overdrafted AGAIN because I forgot I had a bill coming out. I mean I have enough on my plate and I don’t have time for these blips. Now I understand things happen but that’s when there’s an opportunity to show me that I’m valued and I believe what I was given was the bare minimum… not to mention that I had to keep prodding to get him to give me something.
Basically, staying there is not enough for a good review. The cost (literally) wasn’t worth it. There are plenty of hotels in Alexandria, VA I’ll choose to stay in next time. Anyone who chooses to stay there, you’re choosing a good spot. But as for me and my bank account, I just can’t take that chance.

This is my favorite hotel. The suites come with all the amenities, the staff is personable and friendly, the location is central to both DC and Arlington (free shuttle to King St Station), and the food really quite good. I’ve paid more for hotels and been nickeled and dimed for things that really in this day and age should be free (wifi, coffee, paper, workout room). Not here! Really, stay here! You won’t be sorry.

Had a fantastic time here… Great breakfast buffet. The pool is really good as well!!!

Very accommodating. Loved the complementary dinner Mon-​Thurs, the breakfast buffet, and the robust coffee that was always ready in the lobby. Rooms are very spacious. A convenient shuttle picks up from the King St metro every half hour.

4 star rating mostly based on service from a few of the staff.
I accidentally left a bag of clothes I purchased during my stay. But didn’t realize it till I was unpacking my luggage when I got home. I quickly called the hotel to see if they had found (or disposed of the bag.) And was most impressed to receive a call within 6 hours confirming that they had located the bag and would send it to me — for FREE! Awesome service Homewood Suites Alexandria!
Front desk staff (day shift) — a young man and older woman manned the desk during the majority of my weeklong stay. Very helpful with providing directions and let me borrow a few office supplies (sharpie and scissors) to pack a box I was taking back home with me.
Other little perks were the thank you note and candy they left on my door the evening before I was to check out.
This hotel’s fairly located to some decent dining options, a Target, Trader Joe’s, Safeway and a Starbucks. Can’t argue with that!!!
Would definitely stay again.

After spending 13 days here in two recent visits, I have a pretty good feel for this place.
The staff, while not overly warm, are pleasant and helpful. There are a few of the reception folks that are more pleasant than others.
Food: They do breakfast and a light dinner every day. Food is surprisingly good and there are lots of options for breakfast. The breakfast crew is very nice and helpful. Also, there are lots of tables, so you are not crammed together like in other places. Only drawback is they don’t have any containers to go, which would be nice when you have a rushed morning and would like to take something hot to go.
Rooms: They are really nice, well appointed and pretty large. They can be noisy, so be selective on where you get a room. I would go with the top floor, at the end of the hallways, where there is the least amount of noise.
Area: The area is mixed bag. its central to skyline, but there are lots of chain restaurants and traffic. Rooms don’t suffer from road traffic, though.
I will definitely be back.

This is a very nice Homewood Suits (four star on the Homewood scale), which makes it a great hotel to stay at. Very friendly staff in all areas I encountered them. The parking is free and plenty of it. Not a lot of great food places around, but lots of OK ones. The breakfast and evening meals where OK and nice selection.

I am addicted to Homewood Suites after staying at this hotel in VA! First of all, from the minute we walked in the door, we felt at home. The receptionist saw our baby, and instantly said we will send a crib up to your room. It was a full size crib, just as nice as his at home and he slept the best he ever has in a hotel. Usually hotels will provide an uncomfortable pack and play. I also thought the room was a bargain for all we received. Full kitchen, two bedrooms, two baths, very clean accommodations and lots of ammenities like dish soap, ice, free wifi, etc. The breakfast is above and beyond any complimentary breakfast that I have had at any other hotel. Lots of hot entrees, options for kids and delicious coffee. The staff was pleasant and easy to deal with too. I will continue to stay at Homewood Suites after this wonderful experience.

I spent one night here. I chose this location because it was near the airport (I was flying out in the morning) and it had a hot tub. My quarters consisted of a bathroom, bedroom, and living/​eating area. As other guests have mentioned, the placement of the TV in the bedroom was a bit odd. The floor plan of the hotel was a bit confusing. The pool is outdoors and only open during the summer. The hot tub is indoors, and the floor was very dirty. I took advantage of the complimentary breakfast, which included hot items. There appeared to be only one way in out of the hotel (the front); it would have been more convenient to have a door nearer to where I parked.

The assistant manager, Kathy, was very apologetic at check-​out and was able to make everything right again. I’ll continue to be a Homewood Suites fan.

This place was really nice, clean, and the staff was friendly and attentive. I really can’t think of any bad thing about it. The room was tidy and nicely appointed, and worked really well for our little family. Definitely family friendly, and a nice place to stay if you’re visiting the area.

If you are traveling with a family this is an awesome place to stay. Complimentary breakfast everyday and dinner Monday-​Thursday and the food is good. The rooms at this location are set up like small apartments fully stocked with dishes, pots/​pans etc. Between the complimentary food and ability to cook in the room it made our family vacation for 6 a lot more affordable. The décor is very modern, there is a pool table in the lobby plus plenty of other amenities. We have stayed in two Homewood Suites on this trip and this chain has become the preferred hotel for future travels.

Return trip to Alexandria and this is my hotel choice. Staff are super friendly, complimentary breakfast and light dinner, free 24 hour gym, hotel rooms are super clean, and free Wi-​Fi.

Rooms are a bit dated, but as cozy as it gets.

One of the nicest Homewood’s we’ve stayed in especially the breakfast area. The ladies who helped with breakfast were among the most friendly and helpful we’ve encountered. The food was also very good. The front desk will help you set up the shuttle to the train station. It is very easy from this location to go to the train station and ride the train into DC rather than try to drive into a nightmare. This is a great place to stay if you’re going to go to DC.

Just stayed here. I was upgraded to a 2 br suite with no charge.
Breakfast was good and still hot, even though we went right before ending time. Overall, a great experience.

Im a fan of Hiltons overall. I stayed here for a pretty long work trip (4 weeks) and had an overall good experience. The staff was friendly and helpful and the rooms seemed to be cleaned pretty thoroughly daily. Dinner was just ok (served 5 – 7 mon-​thurs no alcohol) but great considering it was free with the room. They also provide a menu on your fridge with the dinners for the month which I liked, and only once was there a side dish variation. Breakfast was even better, especially the waffle maker. Location wasn’t the greatest. Convenient to DC if you have a car, but it cost around $ 15 to take a cab to the nearest metro stop. Located just a minute or so drive from modern conveniences (target, cvs, grocery store). Also only about 5 miles on the same road as Old Town Alexandria. I’m pretty sure all rooms have kitchens with pots, pans, plates, utensils, etc. The two weeks I was there the fitness center was outdated but my second two weeks it was closed for renovations and seemed like everything and would be brand new with TVs and such (also, Hilton arranged for guests to have free admission at a local sports club during renovations, which I thought was very nice). Pool was nice, but had limited hours. Hot tub was opened 24/​7, as was the fitness center. No bar at this hotel, but lots of bars and restaurants nearby. Parking was never an issue. Rooms were definitely smaller than they appeared on the website, but I found the suite to be a decent size (though I was traveling alone).

The meals are warmed up, not cooked here. Most of the rooms are pretty small, you can get lucky and get a nice one. The staff is not really friendly. I wouldn’t stay here if it wasn’t convieninet.
Some of the rooms have the TVs in a place that is not easy to see. Look around for a better choice.

Overall, really happy with this hotel. As with all or most of the brand, served large breakfast buffet with many, many hot selections to please my three picky eater kids and also an evening meal that, while sometimes was not our favorite food, was a great value — free with room!
Good sized pool, was empty during the days as it seemed this was a popular hotel with lots of military who are in the area for their duty.
Rooms were very clean and updated nicely. The microwave and fridge were from the early 90’s or so but everything else was shiny and new!