Jay’s Sedan Service

The service was excellent! Jay was very courteous, professional and always arrived to pick me up on time. He definitely knows the business and explains the main parts of the city, if you’re new to the area. I would highly recommend this service if you’re going to an event where you don’t have time to drive yourself.

Outstanding customer service and we will definitely use them again. They’re competitive with Super Shuttle and may be more expensive than a taxi, but if you’re looking for superior reliability vs absolute cheapest fare than you need to use Jay.
We were returning from an overseas vacation and got held up 5 HOURS in Boston and didn’t arrive until obscenely late. Yet, Jay was there and had constantly been in contact via text/​phone letting us know that he was watching our online flight details and true to his word — was there to take a very tired and cranky group of people home. You won’t get that service and peace of mind from anyone else.

If you don’t mind a whopping 20% gratuity on top of your ride, by all means go ahead and take Jay’s taxi service. What a ripoff. From Quantico to the Ronald Reagan airport he asked for ~$ 135, not including the hidden fees these kind of taxi businesses probably like to spring on their customers. I went to Yellow Cab and they charged $ 80 for the same route save your wallet-don’t use use them unless you’re rolling around in money

It’s the second time I’ve used his service, and it was as good as the first.
Jay is early, drives comfortable, clean quiet town cars, and only talks as much as you want him to!
Great service.

Phoned the service for a next day pick up. They took our number and said they would call back in 15 minutes. They never called back. Ended up using Falcon instead and received superb service from them.

I needed to arrange for a ride from the airport for my wife. I called and was told to send an email with the itinerary and I’d receive a call back. I received no call. Follow up emails and phone calls all went unanswered.
I understand they may not have been interested or available for my situation, but at least say this so I have time to make other arrangements.

A bit on the pricey side, but was reliable, clean, and early. I ordered the car service to Union Station from my apartment in Silver Spring for a very early AM amtrak train.
I would recommend this for travel to and from airport. From downtown Silver Spring to Union station, the fastest means of travel is still the metro (only if it is on the weekdays) but sometime the unreliability of the metro causes lost sleep and unnecessary stress. Def better than the blue shuttle services and def worth the extra money for the peace of mind.
I will def consider using this service in the future for work related travel.

I called Jay at the last minute for a trip that I was booking into Alexandria’s Old Town for a meeting. I actually needed him to pick me up at Baltimore Airport and drive me the one hour trip down to Alexandria (this would save me $ 1,000 on a last minute airfare into DCA). I have to say that with the multitude of limo companies in the DC area, it’s a daunting task to make a decision based not only on cost — but reliability and service. I’m happy to recommend Jay’s Sedan Service on all counts. I read a few of the other Unilocal reviews which actually helped me with my decision… I love the fact Jay responds to EACH review. That showed me that he values his company and its reputation.
So, after leaving a voice-​mail regarding my needs on a late Saturday night, Jay called me back right away that evening and offered a 10% discount for new customers which was appreciated and confirmed my reservation by email.
Jay showed up promptly at BWI airport and called me as soon as I landed to inform me which baggage claim he would be waiting for me at… When I arrived in baggage claim, Jay had a sign with my name and was well groomed and very polite. He carried my bags out to his black Lincoln which was neatly stocked with bottle waters and candy. One thing I appreciated was that he did not turn the music on. (I’m sure that he would have if I asked) however, this allowed me to open my laptop, put in my wireless card and get some much needed work accomplished from the back seat as I was smoothly driven to my hotel. Once arriving in Alexandria about 50 minutes later I, was able to pay with my credit card by sliding it on his iPhone for approval (very easy). The receipt was emailed immediately to me.
I booked my return ride with him at that point. He was right on time and made sure I got back to the BWI airport in plenty of time for my flight.
Worried about the price? I compared this car service to Super Shuttle (private car service) and Jay’s Sedan was competitive. Of course for much less $$ you can take the Super Shuttle «shared ride», however if time if money to you… I promise you’ll not get any work accomplished, you’ll sit on uncomfortable van bench seats and who knows how many stops you’ll make. Keep in mind that you can save the hassle and expense of renting a car and driving, you can work or day dream as you are whisked to your location, you’ll save the parking fees ($ 35 a day at my hotel) and much more.
Overall, I rate Jay’s Sedan Service as 5 stars and will use his service again during my business trips back to the city. Hope this review is helpful to others looking for a reliable car service in the DC area.
Derek

Having a traveling rock band has made booking limo transportation necessary when the logistics of getting from point A to B make driving ourselves too risky or inconvenient. Sometimes it’s multiple stops in a crowded city, but in this case it was a critical time issue: we had exactly 2 hours between the last note of our show in Southeast Washington D.C. and the 10:07PM non-​stop flight to Denver out of Washington Dulles Airport (34 miles away). A road case needed to be checked (45min cutoff time) and at 8AM the next morning we would be traveling from Denver to Aspen to load-​in and sound check for another show. We couldn’t afford to take a chance on a taxi not showing up on time or breaking down on the highway — I’ve experienced the latter more than once!
With this much time pressure, private limo transportation in DC was the ONLY option and I found Jay’s Sedan Service highly rated on Unilocal.Jay responded very promptly to my request and was very professional with his communication through email (a trip confirmation) and his phone call in advance of the scheduled pickup. Everything went smoothly and the driver that picked us up in a black Suburban was very friendly. The venue we performed at had valet service in front, so Jay had his driver wait around the corner for us. As soon as we were ready for pickup, our driver appeared in less than one minute. We made it to the airport in less than 40mins and even had time to grab a Potbelly sandwich on the concourse before our flight.
I will definitely call Jay again the next time we need transportation in the DC area to/​from the airport. Jay clearly cares about his customers, and that is just plain cool. Very reasonable rates, too. 5 stars!
Funny moment en route to Dulles Airport: My totally sober drummer points at the U.S. Capitol and whispers in excitement, «dude, is that the white house?!»

Ordered car service to Dulles Airport from home in Arlington/​Mclean area. Arrived 15 minutes early which was great. Car was a black Lincoln Towncar so the passenger can enjoy a nice ride on crappy NoVa roads.
Tuesday 8−9am morning, but going West, against the commuter traffic going East. So, Jay’s guy did what he was supposed to.
Here’s what I didn’t like:
(1) Was charged $ 65 when $ 55 was posted on the website.
(2) Was charged $ 6.50 as an admin fee (I used a CC).
Note that an automatic 20% tip is tacked on, so let the driver load up your bags for that money.
Also note that there is another 20% charge during prime travel days, so just be aware.
I didn’t comparison shop, but I did have a metered taxi from Dulles to Balston, Arlington on a Saturday night for $ 48 plus tip in 2010.
All in all, pricing was on the high side, but got to the airport.
Those are the facts, you decide…
I don’t know why the others raved though. ..

Great service! Squeezed us in and arrived early. Very professional drivers and nice cars. Water and a newspaper waiting and everything!

Jay was great. On time. Clean car. Great service.

Jay’s is the best! Reasonable, great service, personable. I would not go anywhere else.

This is a long overdue review… when my elderly parents were coming back from Europe this spring where they had been unexpectedly hospitalized, I could not get to DC (from NYC) to pick them up. I had to find a car service – working from online listings– that could not only get them from Dulles and take them to suburban Maryland, but to be able to get their attention as they came through customs-​they had no idea who, if anyone, would be there to get them. I spoke to Jay directly and explained the situation and he made a sign for them with their names on it – in extra-​large letters, and took their descriptions from me so he would be sure to spot them.
They were exhausted and tense from the trip but could not stop talking about how wonderful their driver (Jay) was… and how he refused to believe they were as old as I told him they were. They got a big kick out of being picked up by such a nice car (maybe limo?) as well… they rarely spring for a cab.
Thanks Jay, for the great service and lovely treatment.

Professional, on time, flat rate, helpful, friendly. No b.s.
Talk about «like a rockstar» treatment
Better than the Go and Dafre shuttle and local taxis service.
I had to go to stafford, VA. Got a corporate rate and the drive in the Lincoln town car was clean and comfortable. I was hungry and we stopped at the afghani run halal gyro kabab house. no upcharges.
Had cold bottled water in a cooler nice touch. I needed it after I got the hot spiced gyro.
The ac was working well considering it was hot and humid with a 96 degree heat index at 845pm! I thought I didn’t leave Miami.
This is my goto transport service when I’m working in the northern VA area.