Midas

I’m giving them 5 starts because I’m always so happy with the service that I receive from this location and Jerry is always so knowledgeable and great. I’ve been going here for a couple of years now for regular oil changes and such. Even when I needed to have my tires replaced they were so quick to take care of everything. I’ve never had to wait too long, they’re always quick to get me on their schedule. I would highly recommend this location!

I went here due to the high ratings to get my oil changed and tires rotated for a trip I was taking Memorial weekend. The tech was only able to rotate my left tires because they said they couldn’t get my right side wheel locks off. The tech did not tighten up the one he attempted because he broke my wheel lock and the lug nut fell off during my 500 mile trip! Luckily, I was able to complete the trip without incident. I’d recommend safety measures be put in place to ensure this does not happen to another customer.

I come here for all my oil changes, tire and brake needs. Jerry is always accommodating. I call a day ahead of time and he gets me in right away. I highly recommend.

Came on a Saturday for break inspection and Upon arrival I asked to add an oil change, the gentleman was very accommodating and said it was not a problem. He even asked if I had a coupon (which I did) some places seem to shy away from coupons if you don’t say you have one.
When I cam he assured me my car would be taken back as soon as possible. My total wait time was about and hour and a half. My oil change was completed and my break inspection. I was notified on what my problem areas were and also given a quote for the service (was a bit pricey).
I recommend this location… only thing is the waiting area is small only holds about ⁵⁄₆ people. The guys were friendly to everyone who came in and seemed very honest once it got crowded they notified walk-​ins that it would be a long wait. I can see the guys working on the cars and they all seemed focused no horse playing or attitudes. This is not my local Midas but I trust the guys here so I take the ride to Alexandria for the quality of service.

Terrible service. I called and they said I would be seen in ten minutes. After waiting two hours they said they couldn’t do the brake job unless they replaced the rotors as well. I wasted my afternoon and the money for their «inspection». Don’t waste your time here. Go somewhere else.

We started with these guys seeking low cost oil changes for our cars. Were pleased with what we got and the price. They are friendly, professional and fairly priced. Our positive experiences with the oil changes led us to start using them for car repairs. We’ve now had several repairs done since we drive older cars (10+ yrs old). These guys continue to please us. They diagnose, estimate and repair it – almost always within the same day and within the estimate. Out of about 7 repairs, two times we have had to take the car back for a minor tweak, but they’ve always cheerfully taken the car back in, found the glitch and fixed it at no additional charge. So many of us worry about getting ripped off by car repair shops. I recommend these folks if you are looking for honest car repair at a good price.

Very happy with the service I received from Jerry and crew at Midas. I took my Yukon in for a new catalytic converter and while it was there I had them tackle a laundry list of routine service: radiator flush, service differentials, turn rotors… They did great work, had it ready that afternoon and the price was very reasonable. I would have spent more at the dealer for the cat alone than I spent at Midas for everything I had done.
You can trust these guys.

If you need your vehicle serviced and decide to come here to have it done, I would recommend to drop it off in the morning and arrange to pick it up at the end of the day. If you do decide to wait, you’ll be doing just that… waiting. Yesterday I came by for an oil change/​tire rotation and the man behind the counter told me it would only be 30 minutes. An hour and a half later my car still hadn’t moved from where I parked it in the lot. I had an appointment I had to be make so I said I had to leave, and the guy at the counter asked me if I wanted to schedule a time to come in the next day. I said yes, at 830 am. It’s currently 930 am and I’m still sitting in the lobby and my car hasn’t moved. I thought the idea of making an appointment was to have a time slot available for you? Especially when the glass in the lobby looks into the service area and you see a few mechanics standing around and laughing. Not impressed & not coming back.

I used to use Midas years ago but have not ni a while, but I do call them for a 2^nd quote on
labor and parts and their quote is always 30 to 40% higher,
Anyway, I went there yesterday (7÷9÷2015) for an oil change and free tire rotation (coupon) and was the first customer in at 7 30 am and was told I would be the first one in the bay. 1 an½ hours later I was still waiting for service. They did the oil change but had to order the filter (yet the day before They told me on the phone they had 2 filters for my 1995 Jaguar xj6).
As for the tire rotation… the mechanic told me one tire had a damaged lug nut and could not proceed. Actually, after I left I found three tires with damage lug nuts. I know my jag and none of the lug nuts were damaged when I brought the car to Midas. .
The mechanic also told me I needed front wheel bearings and I declined the work since I had that work done less than a year ago… only 6K miles ago…
3 and ½ hours later I drove off with an oil change Beware of this Midas shop, I now have to buy at least 3 lug nuts and possibly pay labor to have the damaged ones removed

Had to get my car emission tested. By far this is the smallest Midas I’ve been to… and I think it’s because it’s off of a busy road with a tight parking lot. When I pulled in, I prayed that someone would put my vehicle in the right direction for me to get out… because if I were up to my own devices… well…lol.
Anyway this is the only place I could find that had an emissions tester after 5 pm. I went in, signed the paperwork, and had a seat. I had a few questions about inpections/​emissions since this is my first time getting one in this state. But the guy helping me was clueless. Luckily another guy in the back was able to answer them. One more thing about this location… they actually have the prices listed on their board. Yes, I had to take a pic. Every other Midas I’ve gone to never had their prices listed. Kudos to that… at least you will know how much things cost.

Best michanical service I have recieved in a LOOOONG time. Walked in with my BMW sounding like a helecopter… they took it up on the lift right away and within seconds located the problem, and within minutes it was fixed and i was ready to go… from the time I walked in to the time I left was 15 whole minutes. to top it all off, NO CHARGE… i tipped the mechanic and was on my way. If you have a problem go here… experienced, quick, and great service

Took around 30 minutes with a walk-​in morning oil change, and with the coupon I had it was under $ 30 for synthetic oil too!
Jerry was very helpful, and even notified me that my tires were running thin and had a quote ready for me at the checkout. Very happy with the service, and I’d go here again.

As a female (that looks young) with little knowledge about cars I am a prime target to be swindled by car shops. With that being said, I am going to give an objective review about my experience here and try to leave any sentiments out.
I took my car here because my window stopped rolling down and Jerry gave me an estimate on my window regulator that was not working properly. For the labor it was estimated to cost $ 299.55 (including the diagnostic test) and $ 295.99 for the part, totaling to a whopping $ 655.69 (with tax and other fees). I was literally shocked to see how much the total was and I specifically asked Jerry if he called an after market shop for the part because it seemed expensive. He said that it was definitely an after market price and any dealership would be way more than what he quoted me. Fortunately for me, the shop did not have the part and they ordered it to be installed another day.
When I got home, I still couldn’t believe how much a window regulator was so I searched online and was surprised to see it so cheap. I decided to take things into my own hands and I called the dealership to find out the part was $ 189.50, brand new! How could a used part be $ 106.49 more? I knew something was up then, so I called another Midas store and they also quoted me less than the dealership price and way less than what Jerry did. In fact, I told them I went to another shop and relayed the price Jerry quoted me and they said, «wow, you are being ripped off.» I decided to call Jerry and tell him what I had found out and he basically lied to me point blank, claiming it was not his fault that the after market shop part cost that much and he didn’t think to call the dealership. He kept on fumbling on his words and tried to fast talk me into returning, but he knew that I knew what he tried to do.
In the end, I took my car elsewhere and paid $ 344.25 (the part was only $ 127.47). If I went to Midas it would have been $ 311.44 more! There is something to be said about treating costumers with respect and honesty and I definitely did not get that there.

Very fair, very friendly, amazing location.
Boyfriend had his brakes redone here, and the mechanic took him back to look at whats wrong and how he was going to fix it. Really hands on!
Jerry was super sweet and helpful.
This is where we will come for car issues in the future. Flawless!

I went here to get my brake fluid checked. I had done my research so I knew what he issue was. I figured they would try to up sell me like wiyguls always does, but they gave me all my options from cheapest to expensive. Very helpful and fixed my issue quickly. Definitely recommend.

I’ve been to this location many times to have routine maintenance & repairs done.
Before I go to the shop, my godfather (ASE certified mechanic) checks my cars. If he doesn’t have time to complete the work (within my desired time frame), I take it to the Midas on Duke Street. Here’s why…
1. They are honest. Their assessments and recommendations always match my father’s information
2. They are efficient. It never takes a long time regardless of what I’m getting done
3. Competitive pricing and they honor online coupons. Just bring them up on your cell and they’ll grab the code
4. Location, location, location. Duke Street is filled with eateries to help pass the time. I usually just go to Dunkin Donuts because the shop is 2 minutes away, offers free WiFi, and good coffee.
5. They are friendly and answers all of my questions with a smile. Even when I want to see the issue for myself, they never seem annoyed like other places.
6. Perhaps most importantly, I’ve never had to return and have them readdress the same repair.
Great customer service every time! That’s Midas on Duke Street.

I am really wondering where all of these 5-​star reviews are coming from — this place is awful. Nobody should ever go here.
Long story short (the long story is below), this place tried to up-​sell my car-​knowledge-​lacking wife on every possible add on imaginable. I am usually used to auto shops doing some of this nonsense, even to me, but to balloon a 180 bill to 800 dollars in a matter of minutes is absurd, irresponsible, and immoral.
Yesterday, my wife, using her day off, decided to help everyone out and go get an oil change (not at this location — think it was called Georgetown auto or something). I asked her to have the guys check out the brakes because I knew they were getting old. Not surprisingly, this shop said the front pads were at 10% and the rears were at 50%. They quoted her 380 for the brakes and another 100 to flush the system. I knew this was a little on the high side so I told her to call Midas. I specifically said «They are a national chain, so although they may not be the best, they are the least likely to rip you off.» They quoted her over the phone 180 for the breaks, and 80 for the flush. I told her to go there and just get the brake pads replaced, because the flush is mostly unnecessary and a way for them to make more money.
She arrives at Midas and asks them to only change the front pads. The procede with a 12 dollar inspection she never asked for. (during this inspection I think they stripped a lug nut on the rear tire — although I cannot be 100% sure it was them). After the inspection they come back with the following:
$ 12 — Inspection
$ 180 — Front Brake Pads
$ 120 — Rotor resurfacing
$ 80 — Flush
$ 140 — replace cabin air filter
$ 120 — fix stripped bolt (see above)
$ 140 — Fuel injection treatment
My car you ask? A 2006 Rav4 with 35K miles. 35K! These are the orignal brakes, rotors, tires, everything. Why in the world would a 4-​banger with 35K miles need a fuel injection treatment (outside of maybe a 5 dollar gas additive)? The rotors were fine, they didn’t need resurfacing (and Autozone does this for what, 15 bucks a rotor — 120 bucks? Seriously?). I can buy two new (decent) rotors online for 50 dollars each. The Cabin air filter is 5 – 13 dollars and takes approximately 37 seconds to replace, according to youtube.
Although not car-​knowledgeable, my wife at least knew something was up and called my father (I was in a meeting). He was kind enough to tell her to only get the front brake pads replaced and nothing else. And now I have to fix a stripped bolt (funny, the oil change guys didn’t mention a stripped bolt).
Absolutely ridiculous. Don’t give these guys a single dime. If the car wasn’t up with no wheels already (and my wife angry and frustrated from a now 3 hour ordeal) I would have told her to go anywhere else.

I had a rapidly deflating tire and was overdue for an oil change, so I took my day off from work, called this shop to see if I could be seen, and drove on over. The man behind the counter said it wouldn’t take long and asked if I would be waiting or dropping off. I told him that I had some errands to run (go to CVS next door, run across the street to grab lunch at Noodles & Company, and then grab some groceries from Giant). He said that was fine, it shouldn’t take but an hour or two. Well, I ended up having to make a few calls while I was having lunch, so I didn’t make it back over to Midas for about three hours…
When I walked up to my car in the lot, I noticed that it had not moved or been fixed. The guy from before ran out from inside and said, «Oh, I didn’t know you were waiting… you gonna stick around?» I reminded him that I wasn’t leaving in the first place and he said they’d «get it on the rack real soon.» I ended up sitting next door at the DUnkin’ Donuts for another hour and a half.
If that wasn’t bad enough, they «patched» my tire (for $ 50)… but a week later, my tire was flat again and when I called them up, they told me there was no way to know if it was their work that was faulty or if I did something else to the car after I left. Nice.
I ended up taking the car to Yates a couple miles away who confirmed the faulty patchwork, cleaned it out, and then fixed the problem for half the price of Midas. On top of that, Yates is across the street from a metro and the staff was so much friendlier.
I went to Midas because I’m relatively new to the immediate area and wanted an easy auto shop to get to… now that I know, I’ll be taking my cars to Yates instead.

I’m actually kind of embarassed to be writing this because I got ripped off. I came in for a check engine light. They did the one hour diagnostic, said I need a new gas cap. Also three of my tires had dry rot so I should get 3 new ones.
The gas cap was 130 and the 3 tires, for my compact car, were like 700. After labor was included that was 1000 dollars for 3 tires and a gas cap.
I came here because the Unilocal reviews said this place was honest. I know a lot of the blame falls on me for not negotiating or being a smarter shopper, but if you don’t think 1000 bucks for 3 tires and a gas cap is a fair price I’d suggest going elsewhere.

Jerry is one of the good guys and he runs his shop with integrity. The Mister and I won’t take our vehicles anywhere else. I appreciate that our loyalty is rewarded — he remembers us and our cars in addition to ensuring we get the best deal with current coupons. Service is fast and communication is good.
Just took my Civic in for its 60k tune-​up. Jerry talked through the estimate with me and, although it was a good amount of money, I’m confident he didn’t do unnecessary work and the itemized receipt was very easy to follow.
As a woman, sometimes I get a bit nervous about mechanics. Dealers overcharge and independent shops often seem to have no accountability. Often mechanics don’t take women seriously when they discuss what is wrong with the vehicle. I grew up in the back of an auto repair shop and Jerry’s never tried to pull fast one on me or treated me like I’m an idiot. His respect, honesty and quality service gets my business again and again.