Quest Diagnostics

Great staff who were professional and very nice (I had a long script and they couldn’t read my Dr’s chicken scratch). They were very attentive to those who had appointments. I didn’t have the bad experience that others wrote about.

Wow! I’m compelled to write this review after reading all the negative postings. I’m new to area, needed a blood draw. I usually use Quest so I searched the nearest and found this one. Read all the negative reviews so my expectations were low. I was expecting a jam packed office and rude staff as previous posters described. However, it was probably the best Quest I have ever been too and I visited quite a few and frequently at that.
I Just left their office at 8:15 am on a Tuesday. There was only one other patient when I arrived. The two phlebotomist working the front desk and the one who drew my blood were incredibly friendly and personable. Not the scenario that was previously described by reviewers. Maybe it’s because naturally a blood draw isn’t a pleasant experience and most wouldn’t think of rating a lab on Unilocal so your left with only disgruntled reviews. Hence why I wanted to share my experience before I even leave the parking lot. 5 stars! Clean, friendly, no wait. Overall positive experience.

I have used this location of Quest several times, both as an appointment and as a walk-​in in the morning, and I have always been seen quickly. Their staff is courteous and professional.

i usually do not do much reviews but oh my god, this lab is seriously the WORST! the staff have horrible, I mean VERY horrible attitude and NOT friendly at all. I was actually shocked that they gave me very very awful attitude just for not understanding what they said. just so horrible. do not waste your time coming here, even if its convenient for you. GO TO ANOTHER LOCATION to save yourself from dealing with their attitude.
my arm even felt sore for a few days after having my blood drawn because he pinched the needle in too far and hard. will NEVER return back here!

QUEST DIAGNOSTICS is the WORST lab company to deal with. As a health care professional I was absolutely appalled at the customer service dept and billing department in particular. When an automatic charge appeared on my credit card for the second time, no one was able to give me any detail as to what the charges were for or why. I definitely would never trust this company again. In my medical opinion, go to LabCorp.

I cant even tell You how bad the service is there. They said walk in accepted but when you come they let you wait and wait until all the appt come first even is you come before the appointments. You can go with no app before 8am. They still will make you wait and wait. And the service is terrible.

Do NOT come here in the mornings. Like most labs the mornings are the busiest and you will have to wait a long, long time. Even if you make an appointment it doesn’t matter. There is no way to differentiate between those that made an appointment and those that walk-​in on the sign-​in sheet and the staff doesn’t care. It’s better to go there in the late mornings and early afternoons as it’s definitely not as crowded as the mornings, but at any time there is nothing fast about this place. There is usually only one staff person there — the same person working the front desk is the phlebotomist. So, if you’re in a hurry don’t bother going. Make sure you have a good amount of time blocked off just to get a simple blood drawing.