Shell

Usually has cheap gas prices compared to others in the area! Definitely my go-​to!

Pulled into the station this morning at 9am to gas up before work and all pumps were being blocked by unattended service vehicles. The onsite attendant watched me wait for approximately 5 to 7 minutes and offered no assistance. I pulled off in amazement and frustration with the lack of concern and customer service. Absolute disrespect! I will never stop there for gas again!

I hate to go against the earlier review, as it seems valid.
But as of now, the gas price is 1-​cent more than the two stations next door. But with a 5-​cent/​gallon discount for cash payment, not only is it cheapest on the block, but cheaper than even the Amerigo three blocks west (well known for cheapest gas in Springfield). Also, this station is open 24 hours.

This station is terrible! Not only do they have the highest gas in the block (the two other stations next door are always cheaper), the manager is really mean and a total crook.
I attempted to use the car wash today. After paying for the wash with my credit card (the cash insert for the machine was taped over), I pulled into the car wash… And nothing. The machine was broken. The attendant was not able to fix it. The manager didn’t even try. And they both refused to give me a refund. (The attendant said she could if I had paid cash… Cute considering that wasn’t an option.)
I have left messages with their main office. They have yet to call me back. I have wasted an inordinate amount of time trying to get an $ 8 refund.
Help me discourage their behavior and do not go here! Please and thank you.