They have more options than a big box store, but the customer service is uneven. It isn’t really geared toward the DIY-er, which is a shame since I’d like to support a local business, plus the nearest Home Depot is awful.
Jim D.
Évaluation du lieu : 1 Arlington, VA
Don’t order from these guys. Had the wonderful experience this morning when they blocked a road(in front of a school) the driver and his assistant were foul mouthed jerks. If the drivers are representative of the company, I would stay far far away…
Georgia R.
Évaluation du lieu : 5 Arlington, VA
All of our experiences with Smoot Lumber have been great from door selection to handle sets. When we had a problem with one handle set, Scott Addison went to bat for us with the manufacturer and got them to replaced the broken set that was under warranty. Many thanks!
Kirsten B.
Évaluation du lieu : 4 Alexandria, VA
Two years ago my husband and I purchased our first house, in north Alexandria. Since then, we have made a few improvements, replacing all of the interior doors and an exterior door, replacing all of the door hardware, replacing the shutters, and other small tasks. Whenever we’ve needed to make materials purchases for our improvements, we’ve gone to Smoot. Despite the fact that Smoot is now under the ownership of STOCK, and the recent economic downturn, their personnel have continued to provide outstanding customer service and a solid selection of quality materials. The hours are a bit annoying, because they close at noon on Saturday, but I guess construction folks wake up early.