Unprofessional, unfriendly, and very unhelpful staff who were women. Waited over a half hour without acknowledgment, only to find out the staff couldn’t repair the stems to my glasses that fell off because of being bent but somehow were offering to fix/adjust another customer’s eye wear with ease? Such a waste of my time. I’ve never experienced poor customer service such as Walmart’s Vision Care!!! I only wish I could rate this place with 0 stars! By the way, to the woman who stated my glasses are«completely unfixable,» GUESSWHAT!” After using pliers, a toe nail cutter, and tweezers my non credentialed ophthalmology self FIXEDTHEM! So they were fixable! Your statement really makes me feel you were too lazy, feeling rushed to get off your shift, or were wanting me to consider purchasing a brand new pair with an eye appointment charge. No thanks. Note: do NOT go here.
Delilia H.
Évaluation du lieu : 5 Elgin, IL
Great service! The staff are friendly. The doctor is so nice sweet and patience. It was a very nice experience.
Steven D.
Évaluation du lieu : 5 Crystal Lake, IL
Dr. Daniel Whitty provided the most detailed, patient, thorough and considerate eye exam I’ve experienced in 42 years of wearing glasses and contacts. The result? I can see 20⁄20 for the first time several years… in bifocal contacts no less. Shop has nice folks and a decent section of frames, but it’s this doctor who wins the 5 stars.
Seth R.
Évaluation du lieu : 1 West Dundee, IL
I have been to many different For Eyes and this one is the only one that compelled me to write a review. My wife and I both went here for our annual eye exam last summer. The office seemed to be poorly managed as we waited over an hour past our appointment times with no recognition of that by any of the staff. A ‘we are very sorry we are running behind…’ would have been nicely appropriate. After our exams we were both curious as to both of our contact prescriptions had changed. Both of our had improved to a lesser prescription. Anyway, after a week my wife was complaining that she was having difficulty seeing at work and I also was noticing a problem with mine(my prescription was always -.75 in both eyes and the Dr. switched my left eye to -.50). I called them up and they said we could come in and try our old prescription. My wife did that and her eyesight was immediately restored. They said they would order her old contacts and it would take about a week. From the time of the exam to my wife actually getting the correct prescription about 3 weeks passed. When I brought in the remaining contact boxes they issued her to swap them out they only replaced what she hadn’t used. I said they should give my wife the full correct order since their Dr. prescribed the wrong ones initially and they disagreed. I had my children with me and many other errands to run so I accepted the swap and left there knowing we will never recommend this place nor ever go back ourselves.