Debo Moving And Storage

We just used Debo moving about a week ago and they were great! They were very professional and did a great job. They showed up around 8:15am and everything was done by 2pm. That’s not bad considering they moved the dining room, office, den, and 3 bedrooms. Cindy W in their office is all about customer service. She is friendly and helpful and made the move less painful. I would recommend Debo to anyone.

We had an excellent experience with Debo. Two days worth of packing and moving with them would have probably equaled two weeks without! The team swarmed the house and took care of everything. 100% recommend

STAY AWAY:
The move was okay. They were punctual. Movers were friendly and moved quickly. They were not the cheapest quote I received but I had used them many times before so I was comfortable using them. Team leaders were very thorough and generally were quick moving. The guys were so nice, in fact, that I let them take several items for doing such a great job. The one needed a crib mattress and the other needed a stand up bar and stools. I even gave one of them a TV. They really were that helpful and I honestly didn’t need the items and I asked them if any of them could use the items and they took me up on it.
I did notice after a few weeks that some of my things were damaged. I had a platform bed that was destroyed, a chest of drawers that was damaged beyond repair, several boxes had broken items that leaked onto other items and I had to throw them out. I had a shelf that is missing pins for the shelves themselves, so it’s ruined. My riding mower needed work to get it working and it was in perfect working order when they packed it up. Not a big deal. There were several dings on the wall and the carpet on the steps was stained and needed steam cleaned from one of the movers boots but I’m fairly easy going. I was just glad to get the stuff back.
I paid this company over $ 4000 for moving and storage and I paid them at the close of moving me in in accordance to my bill.
I received a phone call from the company months later stating I owed them another $ 500. It was allegedly a company error with their billing department. When I returned the phone call to discuss this, I have never experienced a costumer service person/​owner as rude as Claudette in my entire life with such contempt for the customer.
I have used Debo many times before. My business has used Debo and it’s staff to move new furniture into my building (nursing home) several times. I will NEVER use DEBO Moving and Storage again knowing the kind of people that own and operate it. I am not an unreasonable person as I think most of the DEBO staff who have come into contact with me have found out. However, the experience I had with the owner of the company I will never forget. If the owner has that kind of contempt for the customer, I feel sorry for those that work there.

Stay away from these guys. Had estimate & then received wrong sized truck that couldn’t get up driveway. Workers had such a chip on their shoulders. When asked where to put stuff, if it required extra energy it was always a problem. They disappeared for «lunch» without saying anything. Wouldn’t go through access door because there were too many spiders. Finally they had to get 2 more men (5 total) at an extra expense to me to get the job finished. Leaving message for owner brought upon even more attitude from workers as he immediately called the workers. Damaged door trim & some dinks in walls in brand new house, but worker claimed they didn’t do it. Horrible experience! Stay away!!!

I had to move quickly and Debo had helped me get out of my house and in to my new one with no problems. They took everything I needed and I didn’t have any real issues with them. Everything was put where it needed to be and after they left everything I had taken was accounted for. I would suggest them to anyone looking to move.

Destructive!!! Used Debo for a long distance move that included storage of our belongings for up to one month. Seven pieces of our furniture were damaged. Not just scratches, but legs broken off very expensive pieces. Attempts were made, without our permission, to use gorilla glue on the truck before bringing it into the new location. This company had also insured us that we could get our belongings out of their storage with a 7 – 10 notice… not true! You will get them and pay daily storage rates until they deliver on their time frame. Shop around! There are reputable companies out there and insist that all furniture be wrapped. Still haggling over damaged furniture.