B & M Auto Services

Like some of the others, I too would have written a glowing review at one time but after my last experience at the shop and the experience of my family and closest friends I too have moved on to another auto repair business that I have confidence.
One of my last visits was a simple request to change out a bulb/​fuse within the dashboard (the face of the radio and temp control face plate on my 4Runner. George took a quick look and advised me the computer piece would need to be replaced and that he would search for a used one that should keep the cost down to around $ 1,100.00. The good news is that I never got a call from him that he had found one.
When my son came over and I explained the issue to him and after a quick look, the problem was resolved for less than $ 2.00 for a new bulb/​fuse.
I was really disappointed to learn that George did not stand behind the costly repairs completed by his team. When my friends went back to him to make things right he accused them of tampering with the repair work completed. While I thought I knew George, I definitely know my friends and know that they would not have tampered with the work.
In the end… very disappointing.

NO WAY, this rude A-​hole George has to be writing his own reviews because this is the shadiest POS on the planet. I will never get my money or my time back.

We have been coming to B &M Auto for like 16 years. George Bost who is the owner who knows his stuff. Bring your car to B & M Auto and you will get excellent customer service and your car will be repaired correctly for reasonable prices. Would never trust anyone else.
If you want a honest mechanic who knows about all cars and trucks, well this is who you want to see.

George is a good guy and a straight shooter.
I had screw in my tire with a slow leak. Other places (Big O and Firestone) wanted $ 30 and $ 40 to «patch and repair». What a crock! George took a look at the screw and had his guy take care of it on the spot. When I asked how much he said you don’t charge for the small stuff and got me on my way. WOW I was having a crap day so thanks for turning it around George!
I called him for some of my maintenance items on my Infiniti a few days later (didn’t tell him who I was). He was very upfront about costs and what needed to be done. How refreshing. He fit me in the next day.
I would highly recommend George and his shop!
George is George, a straight shooter and calls it like he sees it. Sometimes it might be gruff but that is part of the deal. George is not rude, he is to the point and does not suffer fools. If you want a smooth talker that takes your money don’t go to George. If you want frosting, go to a bakery. If you want a great mechanic, go to George.

With every visit, my car gets worse and worse.
I own a 2010 Honda Civic, bought used straight from Honda. I was referred to B&M Auto Services by a friend, primarily for oil changes ($ 27 per oil change). After using him for just oil changes for less than a year, one day he demands that I pay $ 100 more than usual, and the service will take an hour longer than usual, telling me that the brakes needed to be changed. Feeling that my brakes have been running fine, I told him not now, I’ll think about it later. Immediately after that service, the car started making weird noises.
I took my car to a previous mechanic I used, who told me that the brake system was totally destroyed. He had to change everything. How is it that the brakes were running just fine prior to my visit with George, but right after my service with him, the brakes were practically dismantled? I have reason to believe he sabotaged my car because I refused to change the brakes with him.
The problems didn’t stop there. Perhaps against my better judgment, I brought the car back to George on a later date to have the oil changed, as usual. This time he made it clear that his cheap oil service changes were his way of bringing in customers, and if they didn’t want to do other mechanic services with him, he will refuse to change their oil again. He then suggested to repair the bumper, which had minor damage. I decided to let him fix my bumper, just as a sign of good will.
When I came back to pick up my car, there were immediate signs that this was a hack job. The bumper was crooked, and when I drove my car over 50 MPH, the car would start making noises. I brought the car back informing him of the new issues, but this time I brought my boyfriend because I was suspicious he was ripping me off because I’m a woman. After inspection, George told us that everything is wrong, he would have to change the transmission, tire axles, etc. that it would be so expensive that I should just get rid of the car.
I brought it to Honda where I bought it 2 years ago, telling them only that the car was making noises. Honda said everything was running fine, but there was a loose part bumping around inside the car, and suggested to take it to an autobody shop to find the culprit.
On top of all this, George made a racist comment about my ethnicity all because I parked my car a certain way. Rude customer service, hack mechanic jobs, and completely wrong claims on the way my car was running. I am never going back.

I have been here before and was treated very professionally but not this time. I stopped by for a maintenance light check and a couple other things that need looking, but I was sent away because they were to busy. I was informed, rather curtly, that their Saturdays are full by Wednesday that I could go to jiffy lube across the parking lot. They obviously have enough business that they don’t need mine. Customer service is important treat me professionally and greet me at the door and I will come back.
I will not be back here there are to many competing auto shops.

This place sucks and rips you off. Very rude people, and calls his customer an idiot. Never coming back. You will regret if you go.
This was like no business at all when I visited. Curious how such a crappy place is still in effing business.

My wife and I started using George at B&M Auto several years ago after getting a coupon in the mail. We used B&M for several years. George comes across extremely friendly and honest. I would occasionally question some of the recommendations he would make but trusted completely in his suggestions, until my last visit. Our air conditioning stopped working in our vehicle and we took it in to George. George told me that there was a hose in our air conditioning unit that was bad and needed replacing and because it was a rare part it would cost $ 800 to replace. He said there were only 17 of them in the whole country. The story didn’t add up to me so I asked George for the part number and I would search around for it myself. He came up with some excuse and didn’t give me any part number. We have a 2004 Dodge Durango, so it didn’t make sense that there was a ‘rare hose for the air conditioning unit’ that was $ 800. I set out to get a second opinion and was referred to another mechanic. This mechanic took me into the garage, showed me that the air conditioning unit was not engaging due to low freon levels and repaired it for $ 150. He also said that he had never heard of a hose for the AC unit.
This new mechanic also showed us that B&M had not been using the type of radiator fluid that was required for our vehicle, causing gradual damage to the engine. George was using Green fluid when the manufacturers guide said to use only the Orange fluid.
George also told us that the shocks needed to be replaced because of the way the tires were wearing which was caused by improper tire pressure. George had not been filling the tires to correct specifications, which was causing the problem he offered to fix.
Also, our last invoice said that he visually checked the engines air filter. When it was removed by the new mechanic, who showed us the completely filthy filter and he approximated that it hadn’t been changed for several months.
George comes across very knowledgable, friendly and trusting. But after he gains your trust I believe he looks for subtle opportunities to take advantage of that trust especially of things get slow in the shop. I believe taking advantage of people in this way is extremely low and should probably be investigated.
The bottom line… never trust anyone who you are giving your hard earned money to. A good mechanic should physically demonstrate and prove what the problem is. Make sure they are using the right radiator fluid, changing air filters and performing the correct maintenance according to your vehicles guidelines.
I will never step foot in B&M again and strongly suggest you inspect what you expect.

George and his extremely professional staff have provided consistently outstanding service to me and my children. As a single mother, I am always on a budget and behind schedule, and George does everything he can to help out in both areas. Thank you George!!! Alison

First impressions are the most impi important. I called to make an appointment and George was quick to get me off the phone because his first available did not suit me and as I asked for alternative appointment times, he indicated he had other customers waiting he would call me back. So am I not a customer? First and last time I will call this company! !!!

Only mechanic I trust! Caught the leaks that both the HB and OC jeep dealers missed, so they could be fixed under warranty! It as great to have an honest person like George when the dealers lie to you. George even took the time to put my car on the lift, show me what was happening on my new jeep and explain what was wrong. Jeep dealer wiped off the dripping fluid and claimed it was fixed.

George has the demeanor of a shade tree mechanic and the expertise of a dealer certified technician. My better half was having her Acura serviced at B&M while I dragged my Sequoia over to the dealer for work. We were gifted a Pontiac recently so I took it over to B&M to see what we got on our hands.
The repair work needed was at a fair and reasonable price. The amount of repairs to be completed took less time than expected. Follow up service was just as well done as my first visit.
If you want a «friend in the business» who you can trust when getting your car repaired, be sure to take your vehicle over to B&M. You may even see my Sequoia over there since my days taking it to the Dealer have come to a close.

George is one of the few honest, reliable mechanics out there:
–We brought a vehicle in for several issues and George & his guys spent about 30minutes, made some adjustments and sent us on our way, no charge & refused to accept any payment for his time & services. He didn’t know us from Adam & it was not an expensive car. Next, my sister received several quotes for work on her German car for over $ 1200, I called George & told him what was wrong and he quoted us $ 600−800(max if another part needed replacement too). Once again he proved his integrity. His honesty, integrity & reliability has earned him our fleet business along with our friends & family business ever since (he had no clue we were business owners who had a service based company).
–Update, since then, we had a vehicle break down in LA when I called him to tell him what my car was doing, he told me right there over the phone what was wrong and what to do. He let me know what to expect at most for repairs and when the first shop in LA tried to charge triple that (along with a diagnosis fee even though nothing more was wrong than what we told him George had said), next mechanic was twice what he said, then he pointed us to someone reliable in the area in LA they did the repair at the right price.
–Also, we had another vehicle from our fleet that blew the engine. George quoted us one price, then when we went to pick-​up the vehicle, not only had he done the job well; however, he also did some maintenance for free on the vehicle to make it run better (replaced a few older belts… etc…) and it actually cost us less than we were quoted. Only great service companies under promise & over deliver and he is definitely one of them! I honestly don’t see how these few horrible reviews could possibly be true.

Unless you are a single mother trying to make ends meet, I suppose that he could be straight. But when you come in for a simple oil change and you walk out with new rotors and breaks for your Mercedes which by the way weren’t made by Mercedes but by some Chinese manufacturer and you are charged $ 700, oh yea, throw in the oil change for free! REALLY!!! You call that fair? The break pads were noisy from day one. When I went to a REAL REPUTABLE mechanic– Antonio Romero– my trustworthy mechanic said that he didn’t want to rip me off because I still had at least 50% of my pads left. The reason for the noise coming from my pads was due to the fact that they weren’t OEM. When I came back to see why George had installed aftermarket breaks, he was adamant that I requested the cheapest! I did not! He also went off on a tangent about my so called husband beating me up, right in the presence of another customer waiting for his car in his waiting area. Not only is George unprofessional, he is a thief with no conscience who preys on those who are down. might as well kick them to finish off the job. GREAT JOB GEORGE! Single mothers, men, everyone who thinks that you are getting a «fair» deal, get a second opinion. BTW, even though I Still had 50% of those cheap Chinese breaks left, I paid $ 200 for NEW MERCEDES BREAK PADS from Antonio Romero. GEORGE, I don’t care for cheapest! LIAR, LIAR, LIAR!

A few years ago, I would have written a glowing review of B & M Auto and the owner, George Bost, but that’s no longer the case.
I regularly took all 6 of my vehicles to George for anything and everything, from oil changes to brakes to you-​name-​it, and he seemed to do a good job at fair prices. I even referred family, friends, and others through a blog that I write. No complaints from me, and no problems from George.
Then I sold the cars and replaced them with 2 very reliable low-​mileage vehicles (Toyota and Mercedes) that really haven’t needed anything in the way of repairs… just regular maintenance. There was a problem with the check engine light on the Mercedes, but after several trips to B & M to have that fixed, George finally admitted that he couldn’t find or fix the problem and simply gave up trying.
Then there’s the issue of his advertising. He sends out coupons in the local mailers that offer a free oil change and tire rotation, no strings attached. It doesn’t say «first-​time customers only», nor does it have any expiration date printed on it. After taking my Toyota in for an oil change today, he literally called me a «scumbag» because all I’ve had him do recently are the free oil changes… as if it’s MY fault that he offers them for free and my vehicles needed no other service!
So George is a personable guy… as long as you’re spending money with him. As long as I was spending thousands of dollars on my vehicles at his shop (he told me once that I was his 2^nd best customer, in terms of dollars spent there), he’s all buddy-​buddy. But when he has to fulfill his advertising obligations and not make a dime on you, he launches into personal attacks.
Will I recommend B & M Auto for auto repairs anymore? No.
Will I resort to name-​calling like the owner, George? No.
Will I give you a coupon for a free coupon for an oil change and tire rotation? Yes… I have a stack of them that I’ve saved over the years. Just don’t have any other ‘diagnosed’ repairs done there when you take your car in. He’s no longer the type of person that I can trust. One star is too many for this guy.

I hadn’t gone to B&M Auto for a few years (since I had moved out of Aliso for awhile). I read a lot of the comments made by people who have been there recently and I became a little concerned that perhaps it had fallen off a bit. But my wife needed brakes so I decided to give him a shot again.
There rate was in line with everyone else, + — $ 5 – 10 depending on where you looked. When I got there, it seemed to be business as usual, I have to say, I am not sure how George treats other people, but he is up front and honest with me. George was the same old George that I remember, he even remembered me and my wife (whom he had only met one other time).
As far as I am concerned, now that I am back in Aliso, he is my mechanic again.

I have been using George since 2001 even before he opened up B&M. He takes care of my cars, my fiancé’s car, and several of my friends cars and not one time have I ever heard a single complaint from any of them. I trust George to fix only what needs to be fixed at a fair price and to give me advice on what may need to be done next. Every time I have ever checked his pricing he is beating the competitors. Try him out and tell him I sent you. I would drive out of my way to have him continue to repair and service my car.

I wish I could say better about this place. I hate writing bad reviews but my final experience here completely turned me off, so much that I refused to have it serviced there and had it towed to another dealer who diagnosed DIFFERENT problems at a fraction of the cost.
I previously owned a BMW 325 convertible, I had taken my Honda Accord to George before and seemingly, everything seemed to be awesome. I however, don’t know much about cars so I am always very skeptical and concerned about taking it places. We found George because I used to literally live walking distance from his shop. It wasn’t by referral or anything like that. After taking my BMW there, and having him quote me an excessive amount of money, I was just fed up and over it. I had previously taken it to him and paid $ 1700 for ALL of these things I had NO idea were WRONG with it. Apparently the brakes were corroded, even though we live in California. He said it looked like the car was from Arizona, but it wasn’t. After getting ALL of that fixed, I assumed I wouldn’t be quoted another arm and a leg for repairs. After I refused the service and took the car to a dealer that was referred to me by one of the attorneys I work with, the other mechanic (Dependable Auto) in Lake Forest, gave me a COMPLETELY different diagnosis and FIXED my car.
It’s a cut throat industry and VERY difficult to trust people. As much as I HATE writing bad reviews, it’s also important to me that people know I stick by them, good or bad.
Needless to say, I did sell my BMW and opt for a MORE reliable JAPANESE car…

I’ve been using B & M auto services since 2004 and it is by far the most trusted mechanic in or out of the area. In 2006 I moved 90 minutes away to Temecula, and I still took my car here for basic maintenance or critical repair. The staff is friendly, knowledgeable, and trustworthy, and the service is affordable. Plus they only use top-​notch parts on your car. The waiting room is clean and there is always refreshments waiting in the fridge or fresh hot coffee in the pot. I’ve owned some clunkers and so I’ve used a lot of auto repair shops in south OC — none of them come close to B&M. Want a mechanic who is a straight shooter and will provide sound advice and service? Visit B & M auto services in Aliso Viejo.

If you are looking for an honest, trustworthy, reliable, inexpensive, friendly mechanic — the kind of mechanic that becomes «the only person I’ll let touch my car» — then give George at B&M Auto Services a call.
The shop is clean. The owner cares. This is what car repair should be.