DSW Designer Shoe Warehouse

So I went to the Allen store last night to check out the Clearance since it had an additional 25% off and found some cool BCBG heels. The bottom of the shoes looked used as it had a beige/​tannish type of dirt all over it. When I got to the checkout to ask if I could get an additional discount given the wear on the shoes, she tells me that this is how the shoes come. I was speechless and asked, so the shoes come with dirt on the bottom? And looked at the other cashier and she agreed. I looked at both of them in disbelief and said ok. But I was pretty upset because I don’t like to be lied to and did they really think I would believe them??? They must think I was dumb! All they had to say is that they couldn’t give me an additional discount. Not make up some bogus lie. It just really decreased the level of respect I have for the store’s management. I will still go back but it seems management has changed as these were two ladies I have never seen before and one of them seemed to be a manager. I also asked another employee prior to checkout in the clearance area and she said she was new but that I might be able to get a discount if I ask upfront. People sometimes astonish me with their boldness of lying. Hopefully management gets their shit together, otherwise I won’t be returning to put up with these shenanigans. Peace.

I’ve been to this location twice and probably will never go back. I went in because it’s the closest place to me without having to go to the mall. I walked in and was not greeted by a single person. There were at least 3 employees that I saw near the entrance. While I was looking around, two employees walked past me multiple times without acknowledging me once. It was funny because both associates asked how the lady next to me was doing. I guess I don’t fit the criteria of what shoppers there look like but the fact is, you work in a customer service industry and should treat every customer the same. As I was leaving there were four associates standing right in front of the entrance and not one said «Thank you» or «See you next time.» I will probably end up returning the shoes I got because I was really unhappy about how rude the associates were.

I always seem to find a great pair of shoes in the clearance rack at this store. I’ll keep coming back for more.

Store is well organized. Seems they favor women more than men. I was looking for some specific New balance shoes. Seems like they were lacking there. Oh well.
Clearance areas are well organized though and always a good value.

Shoes. Shoes. Lots and lots of shoes.
Go to the back and get the sassy shoes on clearance. That is the best place and deals to get. LOVE this place.

Love this store – great selection of brands and prices. Their clearance section rocks and the folks are gracious in helping to locate a shoe if they do not carry this. They bridge the gap between great customer service and spectacular shoe varieties!

This is my FAVORITE of all of the DSW’s in the DFW area. This one is absolutely huge and located in the Watters Creek shopping mall in Allen. They have a very broad selection of both men and womens shoes and a giant room at the back dedicated just to clearance. This makes me oh-​so-​happy inside. In addition they seem to have a better selection overall in comparison to the other DSW’s. More styles, and they usually have the right size.
On the day when I ended up at 3 different DSWs it was this one who helped me locate the sizes I needed and called ahead to the other stores to have them hold them.
You can definitely park right in front at one of the pay-​to-​park meter spots, or park around the corner in the garage for free. Easy to do and then you can grab some frozen yogurt!

Love DSW. It is a great place to go to get almost any kind of shoe and they also have good prices.
I especially like their work type dress shoes. They carry some brands that are stylish and nice but also more comfortable heels without looking frumpy.

DSW has rows and rows and rows of shoes. Thankfully, they are all organized and sorted very well. This particular location seems to suit me well, as I always find my size and colors!
You can park right out front of the store, but be prepared to feed the meter a few coins if you don’t drive a hybrid. (haters)
Otherwise, there is a parking garage close by (free!)
Be sure to sign up for the rewards club, you accumulate points that are good for 10 off certificates. It’s free and oh so easy.