James Avery

James Avery is a great jewelry store, even if you’re not looking for religious jewelry. I’ve never had a bad experience at a James Avery. My last trip here, I brought four charms I purchased on vacation to be added to my charm bracelet. It costs $ 5 a charm for outside charms to be put on, which I thought was reasonable. James Avery charms can be added to your bracelet for free. I thought I might get some shade about my vacation charms but I definitely did not! I also expected to have to come back later in the week to pick up the bracelet but she told me it would be done within 2 hours and I could pick it up that evening. I was very pleased with the work that was done. On a previous occasion, I noticed a small scratch on one of the charms that was not there before, and they replaced it for me without a second thought. I own several other James Avery pieces that I cherish. They are well made and will last a lifetime. They also polish your James Avery pieces for free anytime!

I have been to at least 5 other James Avery stores and this store is the worst. They gave us the run around on a pair of earrings that we had bought and told us they would order but didn’t. They have the worst costumer service of any jewelry store I have ever been to. I was beyond frustrated with them that I just asked for a refund and I will never shop at that store again. I will drive out of my way to go somewhere that cares about their costumers.

I returned to get a piece of jewelry for a birthday present.
It’s great to see such a nice selection at prices that are well under 500 dollars.
Great service as well.