Sky Zone Trampoline Park

Went today for my little cousin’s birthday. Brought my 4 year who loves Bounce in Valley Cottage.
This place is almost as fun and a great way to burn some energy for kids. There are several dodgeball courts, a foam jump pit, basketball jump and a big jump area that I’m sure on busy days can be crazy.
The thing I liked better about Bounce was that they have sections just for young ones and it included a bounce house. My son was disappointed that the foam pit didn’t have a swing to swing into the pit but got over it and loved this part the best.
As part of the party we had a 30 minute private bounce. It wasn’t really explained well to the families and kids. 10 minutes into the private bounce the 2 assigned employees told the kids they could go to any of the other activities. They shouldn’t have done that because the kids all ran to the other activities and when they came back to the first area, it was no longer ours to use. So that private bounce was wasted, a bit disappointing.
I know many people complain about being forced to buy their socks, which if you keep you don’t have to re-​buy more than once for $ 2. However that was the best part for me! At other trampoline places my son has lost at least one sock each time in the foam pit. I was glad that this time he’d lose these $ 2 socks vs the more expensive Gymboree socks that match his clothes. Btw, free for each kid that’s there for a party!
Speaking of parties: Parties are Pricey, much more expensive then regular bounce house parties. $ 40 per bouncer if you do the hour private bounce. That’s as expensive as a party at Great Wolf Lodge.
I do have to say that the management organizing our party, Wendy, was fantastic. She couldn’t have been more helpful to my cousin in running the event.
After the hour of bouncing the team took us to a private party room and did a great job serving everyone, running the transitions from food to drinks to singing happy Birthday, to cutting and serving the cake. They we’re great with making sure everyone got their personal items and even helped find a missing kid who if course was just in the restroom! Each kid left with a goody bag and a free future ½ bounce nice touch!
Overall it was a fun time, however, I recommend it more for kids 6 and up!

Amazing! My son has very significant special needs. The staff was excited to help him. I was told that they all went through autism training! Amazing. My so could not understand to stay in his own square… they gave him his own room! It is so wonderful to have a place where he can have fun. We will definitely tell friends about sky zone. We will definitely be back

I wish I had read these reviews before having my son’s 7^th birthday party here. I won’t use them again. My biggest problems:
* As part of the package, SkyZone sends out invitations for you electronically. I arranged to have mine sent a month in advance. Yet two days before the party, 11 of my 23 invited guests had not RSVPed! When I contacted the guests, who were friends of mine, they all said they hadn’t received the invitation! Several were able to rearrange their schedules to come anyway, but the final party was still much smaller than I’d hoped for, and some of my son’s best friends couldn’t make it. When I told the manager, Brandon, about this problem, he seemed unsurprised, and offered nothing to compensate me.
* Unlike every other party-​hosting venue I’ve been to, the pizza-​and-​cake portion of the party was run by a single individual. This poor girl could not serve all of the kids and adults in a timely manner. Our reserved time in the room ran out before everyone had been served cake. I ended up helping her serve, but we still went over our allotted time in the room. (And she let me know she was giving me extra time as if she was doing me a favor.) When I questioned her, the girl claimed that the venue customarily lets a single individual manage an entire party, once she’s «done a few parties.»
* I had to specifically ask to keep my leftover cake, and the girl seemed surprised that I wanted it. At other places, they pack the cake up for you and give it to you without you having to ask. After all, you’ve paid for it.
* An employee did not appear with the party favors until several of my guests had already left. :-((
* No employee offered to help me get the gifts, the cake, and my two kids to the car. At other venues, employees often do this.
* The final charge was more than I’d spend at comparable places, like Bounce U and Bounce Safari, and unlike employees at other venues, the cashier did not itemize my bill, even when I asked specifically. I’m still not sure what I ultimately paid for.
I can see how this place would be fun to visit with your kids on an afternoon. But don’t ever use this place for your child’s birthday. I really, really regret it. :-((

I’ve been wanting to go to a trampoline gym for quite some time, so I snatched up a Groupon for Sky Zone the second I ran into it. For $ 26, I got an hour of jump time for 2 people, which is pretty reasonable! Checking out their website and prices, I don’t think I would’ve gone to Sky Zone unless I had the Groupon.
I filled out the waiver online for me and my brother and we came on Wednesday for the 7:30 jump time. We did have to buy socks (mandatory for all, unless you’ve been here before and have the socks already). Buying a locker will also run you $ 2 bucks to store your stuff.
I’d say there were maybe 15 – 20 other people there and there’s a lot of different trampolines, so there was room for everyone. There’s a main trampoline area at the back of the building, as well as foam pits, a basketball dunk area, and another trampoline area where you can play dodgeball. Employees are posted in all areas to make sure you’re being safe, but they all look miserable and bark at you for forgetting a rule.
Overall, I did have a lot of fun, but trampolines are exhausting unless you’ve got the energy of an 8-​year-​old. Facilities are clean and there are water fountains for you to rehydrate. It was a great experience that I’m glad I had, but I don’t necessarily feel the urge to come back.

I came here on a Sunday at 3pm to celebrate my sons 3^rd birthday. The staff was rude and the whole concept of the place is not what I expected .
One bouncer is allowed per trampoline, which is totally understandable. My three and four year old would fall onto each other’s trampoline but go back to their own right away. The staff kept scolding my kids, not even giving them a chance to recover from their fall… I felt really frustrated with the staff, it seems they lack patience and understanding in dealing with young kids .
There’s a pit with foam blocks for kids to jump in. However the wait was long and they kept rushing my kids out while they were trying to climb out. My kids weren’t trying to play there, it just takes effort to get out. After the second time the girl told my son he had to hurry up and get out, I just wanted to leave. We’re taking about toddlers, give them a break.
This place is over priced for the treatment and lack of professionalism you get. While I understand that safety is a priority, there should be a little consideration for children with their parents, they needed to let me be a parent and supervise my child. I felt very uncomfortable. this place seems to be employed by a bunch of bratty teens .
I drove close to an hour for this place, totally wasn’t worth it. Go spend your money else where.

Went for a reserved karate party for a student who was moving out of state.
I hated this place the minute I hit Commerce road and noticed the lack of parking. Hated it more when you walk into utter confusion with computers were you need to fill out a waiver.
There is nothing clearly marked telling you what to do first. You miss your 1 hour jump slot waiting on line and seriously $ 25.00 for that hour plus the socks!
All staff looks miserable and not one can give a clear direction nor really putting themselves out there.
Overcrowded and had to wait for things to become available.
Don’t waste your time.

Disorganized, unprofessional operation.
After spending 30 min waiting in line to get the tickets and missing the next jump time, I was told that I needed waivers to buy the tickets and buying the tickets first and then signing waivers was not an options. Even reserving tickets was not an option. That whole exchange with the clerk caused me to miss another two jump times and turned a 30 min wait into two hours.
I don’t think this place has anything to offer that is worth a two hour wait. Not to mention the crowded conditions in the waiting area and lack of any entertainment to occupy the kids while they wait their turn.
I am not coming back and I would advise anyone else against going there as well.

So my son and I decided to come to this trampoline park while we were down seeing relatives. First their prices are outrageous ($ 25/​hr) and not to mention you can’t jump if you don’t buy their socks… so add another $ 3 (not badly priced). Last, I honestly think every worker is stoned because they don’t pay attention to any of the kids or know the price or their own rules… isn’t that the point of having workers to know the jump rules? I would never go back to this «lame» jump zone…1.5 out of 10…

Got a groupon deal and it didn’t mentioned that you have to purchase their socks (which they claim has the traction and is made for such activities) for additional $ 2 per person and also the sales tax is paid at entry. You can’t jump with your own personal socks!
The place is fun and great way to burn some calories. There’s a few dodgeball courts, a foam jump, basketball jump and a big jump area.
We did the open jump which on weekdays (closed Monday) begins at 4pm. The place gets busy on weekdays at 4pm but if you come between 5 to 6pm, the place slowly dies down and you can enjoy the place more as there’s more room and less waiting time to do certain activities. The weekends are probably busiest so must avoid.
There is a snack stand but like admission fee, it’s overpriced. I guess it’s because sky zone and jump arenas are new to NJ. The jump arenas in Texas is so much bigger and cheaper plus you don’t need to purchase their socks.

By far the best trampoline park! We have been to many others (in NJ and CA) and none compare to SkyZone. The place is immaculate, the staff are helpful, safety is phenomenal and more importantly my kids are fully entertained (and exhausted/​worn out) after spending their time bouncing on the trampolines. We have had 2 birthday parties at the other location in Pinebrook and they were a big hit. The staff really made sure my son & his friends enjoyed every minute of his birthday! The kids had the time of their lives jumping. It is worth every penny!