McDonald’s

I don’t know what time (s) the other reviewers went through the drive thru, but I’ve used it several times and got in and out in a timely manner. Perhaps they tried to use the service during the time when Dorney Park is open, in which case, then I can see the poor reviews. But this place is ok during Dorney’s off season.

Worst service ever! I’m not one to give bad reviews… But I just have to! For someone that use to work in restaurant business this place made my skin crawl!!!
The only good thing I can say about this place is it was modem. But that’s it!!!
Walked in. We needed a pit stop from our drive from WV to NJ. I usually wouldn’t even stop at a Micky Ds… But we had animals with us.
Three of us walked in… And literally waited 10 minutes without even being acknowledged. There were about six employees working and not one said Hi … Please hold. NOTHING! Finally someone who was eating a chicken finger came up to register then left.
I finally asked someone to help us. And that guy starting bitching to me how it’s the others job and how no one is doing their job. I don’t give a rats ass whose job just someone help us!
Finally we got our order taken. As we are waiting I noticed someone came in from drive thru and their order was messed up. Then the employee asked one of us again what her order was. Finally order came. And other guy with us order chicken sandwich with bacon. He got hamburger with bacon!!!
WORST!!! I mean if you need to pee… Stop here… But that’s it!!!

The slowest ever if u want a drive thru go to Wendy’s this place is so dam slow never again!!!

If you want FAST food, do not enter this drive-​thru! Two cars (only) in front of us. took forever to order. Then forever to get our food. I ended up going inside to pick up the order (cheeseburger happy meal!) NO ONE was in a hurry. No personality. No service. No politeness. The manager, who waited on me, was barely apologetic. When I came out after 5 minutes, the car in front of us STILL hadn’t goten their food! This was 6:00 on a Saturday night! I will never go there at night again. Horrible experience.

This might possibly be the dirtiest McDonald’s I have ever been to. Every table was dirty and the floor even dirtier. I couldn’t even stay inside. Had to eat outside. Aside from this there was no ice. No condiments and no lids for the drinks. Granted this is right across from Dorney Park so they must get a lot of traffic but that’s no excuse. Hire more workers to maintain your business.

Worst McDonald’s in AMERICA. We went in after a long day at dorney park. We couldn’t even tell where the line began. Crew was changing shifts and I’m not kidding we sat there for 10 minutes. A girl was at the register ringing in another crew members meal as we’re standing there shocked. As she proceeded to eventually take the order she puts it in wrong. We ordered a 20 piece mean with two drinks and two fries. We waited 15 mins for our food and we got one fry not two. So I asked for the rest of our meal. She gave me attitude and then gave me my other fry after 10 minutes. The trash can was overflowing the tables we’re not whiped. There we’re no lids for the cups! We’re calling them right not to complain but they keep answering and hanging up. This is horrendous.

Higher then normal prices & poorly managed staff.
First of all, there hamburgers are priced $.50 higher then other Mcdonalds in the area. This adds up to a lot; $ 1 for a burger at other Mcdonalds vs $ 1.50 at this one. I usually get four sandwitches off the $ 1 menu and here it costs me $ 6 vs $ 4 at others down the road.
The staff is poorly managed. What I mean by that is there will usually be a long line of customers and the staff just standing around having one person do only one job at a time. It seems like everyone should be helping when not performing a task.
Small standard orders are always correct, however, larger or custom requests are usually wrong. I go in for those so I can check in front of them and get it fixed.
Other then that, the place is clean and a decent place to get food or eat.