Nappy by Choice

I’ve been coming here for over two years. Pay is absolutely amazing at what she does. She’s very knowledgeable. The other ladies are very nice; I’ve never had any of them do my hair though. The shop is very clean & inviting. I started my locs here & I’m willing to drive an hour from my house /​an hour from my job.

Ive gotten my hair done here a few times usually for braids &they turned out well. Most recently i went to get senegalese twist. They looked good when i left but when i got home and looked closely i noticed it was a bad job some hair was loose. Ive had them in for about two weeks and several twists have come out on their own. Theyre supposed to last 2 – 3 months ill be lucky if they last me another two weeks. The service is good. Theyre nice ladies. I just wouldn’t reccomend this place if youre not getting box braids or dreads.

I have to give 1 star because the service was NOT up to par. I got 4 goddess braids on a Saturday and had to wear a scarf from the moment I left and took them out that Monday because they did not look professionally done. No gel was used so there were fly aways everywhere, instead they used edges and it left a white residue ALL OVER MY HAIR. The parts were not straight and they left a big knot on all 4 braids to lengthen the braids down my back. I mean it looked like someone who just learned and what surprised me even more was that the OWNER LET ME LEAVE LIKE THAT! I own a business as well and if a service done by an employee is not suffice for the reputation of my establishment I would not allow the client to leave like that or compensate them for it not being up to our standards. I was very disappointed and will not be going back. I hear they are great with dreads but DO NOT get goddess braids here!

This probably is the place to go to for braids or locs, but DEFINITELY NOT for treatment of just regular natural hair. I went here for a wash, deep treatment and just a general consultation for my hair. My thinking was that stylists always know what to use on YOUR hair type. They may even make suggestions. They usually use products that aren’t sold in stores and that you can only get from them. I’ve been natural for over a year, and had never been to a salon to treat my natural hair, but I thought that after my visit I would be so in love with the results that I would a) have to come back and/​or b) have to get whatever it is they used. At the very least I thought I would come away with a better understanding of the types of products I should use on my hair. I was so wrong (at least about this salon).
The result– NOTHING!!! The stylist (I won’t name names– but it was not the infamous Pae) knew nothing. No suggestions, no advice– NOTHING. I got a wash and deep treatment, yet it seemed that this woman managed to draw out every last ounce of moisture out of my hair. Plus her idea of detangling meant ripping through my hair from the root down. Usually after a wash my 3c/​4a hair is soft and curly. When she spun me around in the chair I was horrified to see my hair completely devoid of ANY curls and dry and hard to the touch. Keep in mind no heat (aside from sitting under the dryer for the treatment) was applied to my hair. I left there looking a hot mess. My hair was SOOO hard when it dried. It took me 3 courses of deep treatment with a reparative conditioner to get my curls back and for my hair to feel soft again. I showed a picture of what I looked like after I left this salon and put it beside what I usually look like after a wash, and my family and friends were HORRIFIED. They couldn’t believe I actually paid for that.
Well I learned a valuable lesson from this experience: I do my hair better than at least this place can because I was wrong in thinking that they could know my hair better than I do.

I absolutely adore this salon; Pay is amazing at what she does. I’ve been a loyal customer of Nappy by Choice since April 29, 2012 & I wouldn’t trust anyone with my precious locs other than Pay. She has a great attitude & very positive vibes about her. I’ve always made an appt & never had a problem with over-​scheduling. Their prices are very reasonable & I would definitely recommend this salon to any & everyone !!

Best to schedule an early appointment b/​c w/​walk-​ins it’s possible your appointment will be pushed back. (This happens most places I hear) The prices are a bit much but they do great work. I normally get microbraids or cornrows from Margaret and she is very fast. At one point I didn’t have cash on me and she was trusting enough to let me run to the ATM to get the cash out. I haven’t been in able to go back b/​c of financial reason and me thinking I can do my hair myself but this is definitely my favorite salon. The store is beautiful and spacious and they are very accommodating for changing appointments and whatnot.

Pay gave me my dreads 6 years ago and I love them! She is by far the best and I wouldn’t trust anyone else with my dreads. Her salon is always fun and welcoming. This place is great I highly recommend it, nothing but good experiences! THANKS PAY!