Been here several times now with different computers and issues. The staff is super polite, personable, and knowledgeable. I never felt i was taken advantage of and when talking to out of state friends who also work with computers they felt i was fairly taken care of which to me was a big endorsement. The prices were fair and competitive. They have replaced components on my laptops and cleaned the electronics. i’ve brought in the computers for different problems, not just bad hard drives. I’ve also recommended a handful of friends to this place and they all very happy with whatever computer issues they needed help with. I kniw they recovered quite a bit of data for one friend for significantly less than what you would pay at a Geek Squad location. Timewise they were generally faster than the time needed that i was given.