RoadRunner Transportation Services

Promised delivery multiple times, I stayed home to receive, NOTHING! No phone call, no email, nothing but nothing.
I’ve spent at least a half hour on hold, listening to their horrid music and their disgusting sales pitches/​self-​aggrandizement, all totally unwarranted. Once, after an 8″ hold, I was cut off.
My item, according to their website which they keep trying to push you off to while you’re on hold, my item has been in the local terminal for the last 12 days but their excuse is that the weather was too bad for a delivery. Funny how UPS, FedEx and the USPS are able to function on those days. We’ve had plenty of good weather since the promised delivery dateS.

What can you say? Ask them to pick up a skid today, they come tomorrow. Do you let you know that they changed your pick up day? No.
I was put on hold for 20 minutes and then they hung up on me. If your company’s phone lines are super busy, why don’t you have the call rerouted to a voice message rather than cutting off those who are waiting on the line.
Jeez, unbelievable experience. Btw, the google address and phone number which comes up isn’t right. A google address in Philly comes up but it isn’t correct.