Allston Auto Works

excellent body shop — works directly with insurance; everything is organized and car is ready when promised. work is excellent — they even washed the car.

Honest, thorough, professional, and courteous. I’ve lived in Boston for 14 years and would never go elsewhere.

ALLSTON AUTO WORKS IS THE BEST AUTO BODY SHOP AROUND!
I have grown up in Newton and lived in and around Boston my entire life, and I have not been to a more friendly, fair, and courteous body shop. TK, the owner and lead mechanic, genuinely cares about his patrons and Annette, the office manager, goes out of her way to contact insurance companies and make sure every client feels special.
Here is what happened to me today:
Recently I bought a new Subaru and my headlights went out. I went to Sullivan Tire and asked how much it would cost to get new headlights and install them. The quote they came up with was over one hundred dollars. I wasn’t sure but I thought those numbers were pretty steep. I went over to Allston Auto Body, and told TK what had happened at Sullivan Tire. He laughed, went to my car and found out what type of headlights my car needed. As I was greeted by Annette, he went into the back, replaced them and came out before I knew he was even fixing them. I was in and out of Allston Auto Works in less than 10 mins and the price he gave me was incredibly fair.
This happened to me earlier today and as I left Allston Auto Body I told TK how well he treats his customers and that I was going to write a great Unilocal review about him.
This is one out of the many times TK, Annette, and everybody else has gone above and beyond to make me feel comfortable. I tell all of my friends whenever they need any car service to go to TK and everybody else should too.
THANKS TK, ANNETTE, AND THE REST OF THE TEAM!!! YOU TAKE THE STRESS OUT OF AUTO WORK!!!

I have been there a couple of times and both times had pleasant experiences. People there are courteous and professional. They took the time to explain the issues and provide realistic solutions.

My toyota 2008 landcruiser rear-​bumper was repaired in 5 days, as promised, they took care of the entire insurance process. They adjuster came to the shop and did all of the work directly with them. The car looks like new, they took care of extra dings and scratches without charge.
TK, who helped me out was fast, efficient and did exactly what he said he would do, ON TIME Thank you TK and Allston Auto works

Let me put it this way, Allston Auto works has been the best body shop i have been to so far. The owner is nice and the service quality is superb.
So I had a minor accident just this past week and damaged my rear bumper. I brought the car in on Tuesday to let them take a look for appraisal and the time need to fix. The whole process was done by the owner himself and we have a little chat and find out he is pretty much a nice guy. Anyway, he asked me when could I come in for the repair. So i brought in my car on Friday and it was done by the end of the day. (I couldn’t get my car back until Sat just due to can’t get out of work earlier) Anyhow, I went to pick up my car and had another chat with him. To be honest, he pretty much follows up with all the customers that goes there, for a few customers came in and he all know them and what is the problem with their car by heart. At last, the price for the fix is very reasonable or I could even say below my expectation.
So in conclusion, I would highly recommend people around New England Area with any auto body damage to go here to their repair. It will be like a brand new car again after you bring it in here.

I had something of a mixed experience at Allston Auto Works. Initially, I was recommended to them by the local Toyota dealership after I’d smashed up the front of my car in a low-​speed collision (Tundra rear bumper vs. Prius hood and engine block — Prius loses).
For the most part, the service was decently professional and easy to navigate. They also got me a discounted rate at the local Hertz. However, even without having to deal with insurance adjusters and the like (I paid out of pocket rather than pay the same cost and then some in inflated insurance premiums for the rest of my adult life), the car took nearly three weeks to be repaired, and they postponed the pickup date on me twice. I have little to no sense of perspective on what car repairs should cost, but they certainly weren’t cutting me any deals. Whether this is because they’re plain honest or equally willing to gouge private individuals and insurance firms alike is what remains to be seen.