Dr Dental

Dr. Patel and Staff are great with kids! They make them feel comfortable. They take the time to explain each step and answer all of my questions. Highly recommended!

I just went in for a routine cleaning. The staff was extremely nice and made making the appointment, checking in and getting seen a great experience. I had to wait around 15 – 20 after my appointment time due to an unseen circumstance with another patient, but the staff kept me informed regularly of my wait time status and was very apologetic. Dr. Patel is extremely knowledge and does a great job at explaining to you your dental situation and making sure you are as comfortable as possible.

Dr. Patel, dental assistant Ivelisse and Receptionist Silda is a great group of people and extremely professional. I would recommend this place to anyone who wants great dental work.

I’ve been here a few times and they are very accommodating and able to fit you in fairly quick if needed. I had an infected filling which needed a root canal and was referred to Dr Peskin who was also very good and easy to schedule. The only thing that may be confusing to me, or maybe I don’t know enough about it, but they advertise «flexible payment plans» which has never been mentioned to me. My girlfriend was told flat out we don’t do payment plans. I’m middle class and have a pretty good job but when you are setting up for a crown after a root canal, over $ 500 AFTER insurance is tough. Overall, is recommend them as they do a great job at most dental work. Thanks!

I have been going to
in Allston for last 2 – 3 years now. I was so scared to go to the dentist but it was time to go… The girls at the front desk arr amazing they make you feel comfortable they are always smiling when you walk in they say hii how are today? The doctor’s assistant are amazing as well… But my Dr. Niraya Patel she is so AWESOME!!! She tells you what she is going to do before she does anything and she walks you through everything step by step when she’s doing it… Over all I give them 100%… Keep up the good work ladies and gentlemen…

I hate going to the dentist SO MUCH and this fear/​avoidance plus no dental insurance meant I didn’t go for five years. However when I went to visit Dr. Patel she was truly amazing. I had no issues with wait time unlike some folks here, and the receptionist was super helpful with my new insurance, but Dr. Patel really takes the cake! There was no condescending looks and drawn out procedures just a lot of kind support. She was also very sensitive to my obvious anxiety about novocaine and cavities and got everything done in a timely and pain free manner. I have been back to her multiple times and she’s been incredibly helpful every time. Thanks guys! You’re doing great work :)

Tonight was my third and final visit to Dr. Dental in Allston. Each time I’ve had an appointment, the wait is at least 20 minutes. Meh, that’s not the worst for a doctor’s office, right? Sure!
Tonight, I left work early to get to my appointment. When I got there, they said it would be a small wait. I thought, no biggie, I usually have to wait a few when I’m here. Tonight I waited a full hour before I left. An HOUR. No call ahead to let me know. No option to reschedule. Just «a little wait» and an hour of silence.
This practice has no respect for their patients’ time. An hour long wait??? NO CALL? Really? You couldn’t have told me ahead of time? Or maybe it’s because the dentist is in such a rush to squeeze everyone’s fillings in at the end of their cleaning, that she can’t be bothered by the other patients scheduled that day.
I don’t know what the problem is. Poor time management or just a total lack of respect for patients. Either way, I waited WAY longer than a reasonable amount of time. I told the receptionists as calmly and politely as I could manage that I was leaving, cancelling, never coming back, and to please tell the dentist. And if I get a bill in the mail for cancelling last minute, I’ll know for sure that it’s a lack of respect for their patients.
Based on some other reviews, this appears to be an ongoing problem for them. Emergency appointments happen, but it’s customary to notify other patients if you can’t make time for them that day, and let them reschedule. If you can’t give me that curtesy, then I can’t be expected to be pleased with it. I’m NOT happy.

Everything about my first visit today was extremely PLEASANT… not a word I’d normally use to describe a dentist visit. The two receptionists were incredibly KIND and patient– my insurance company kept them on hold for over 35 minutes but they maintained composure and kept me updated while I waited. My dental assistant was equally kind. I went in for a check up/​cleaning/​x-​rays and was able to have 2 cavities filled on the spot. I’ve had really bad experiences with fillings in the past but this was 100% PAIN FREE and GENTLE; I’m not even nervous to go back for my other fillings. Dr. Patel was informative about the degrees of my cavities and was incredibly kind when suggesting I floss more– not at all condescending or rude like other dentists have been. Very attentive during the whole process. Yay my phobia of dentists is gone! THANK YOU!

This is my 4^th visit to Dr Dental. I’m having a lot of work done on my teeth and for the first time in 37 years I’m not petrified of the dentist. Silda the office manager is so friendly and makes you feel very welcomed. She answered all the questions I had. I swear she has the patients of a saint. Dr. Patel is the best dentist I have ever had. She is so gentle it’s amazing that when she gives u the novacain you barely feel the needle! She is such a sweet women. Lately the have been very busy and short staffed so they have a few dental assistants from other
offices. Even with them working short staffed I didn’t have to wait within 2 mins of getting there they were already for me! Nait was the dental assistant helping Dr. Patel and he was excellent! Silda, Kathleen, Renada and of course Dr. Patel are all superb assists to this company!!! I tell everybody and anybody that if they need a dentist definitely go to
!! They are the best especially Dr. Patel!

I saw one of the dentists that took over after Dr. Luhao Chen left to set up his practice in Brookline. It was very very perfunctory.

STAY AWAY. Customer service very rude (front desk) «Dr» Patel female and the male one very bad dentists. Female one I went to fill tooth # 3 three fuking times. asked for a refund they tell me they need the x-​ray from my new dentist, i send them the x-ray.they call me that I have to fuking see her again or no refund .this is bulshit. I would give 0 stars. Male patel me and my wife go to have a cleaning. there is water coming out of our mouth running through our neck and back UNPROFFESSIONAL. BRING DR CHEN BACK. THIS PLACE IS DOOMED
I Repeat Stay Way

I have had a lot of dental work done by different dentists. Dr. Niraja Patel at Dr. Dental is one of the best dentists I have come across. My routine checkups were one of the most painless and thorough ones. She replaced one of my crowns and I could tell she was really good at what she does. Very nice and very professional.

It was a Saturday morning and I needed a wisdom tooth extracted. I spent the day before in pain after a cavity caused my tooth to chip and was causing diffuse pain in my jaw. After calling around to find someone open during the weekend and with an availability to squeeze me in, the only place I could find was a place in Cambridge that would only take me for a consult on Monday.
Thanks to Unilocal I found Dr. Dental and called the moment they were open. They were able to squeeze me in that very morning and quoted a fair price.
Although they were very willing to remove my tooth, they made sure it was appropriate before doing so. They looked at imaging I had done at other dentist’s offices and recommended I get another set that day to make sure the procedure could be done at their office or if it would be better for me to go to a more specialized place.
Once I was numbed up the extraction process took no more than a few minutes and I was sewn up and on my way in no time. The experience itself was painless and the recovery following was uneventful. Since it was only 1 tooth rather than all 4, I still ate normally and went about life as normal.
Very thankful they were able to see me under short notice and still provided me great service. I look forward going back for my future dental needs that are hopefully routine and not emergencies.

I can’t speak about Dr. Chen who has been running the show for a long time (and to phenomenal reviews), but my experience here with a different dentist at Dr. Dental was an absolute nightmare. I’ll summarize:
— Friendly hygenist, but a joke of a cleaning. An extremely brief tooth polishing and about 15 seconds total of flossing, then x-​rays. Brief ultrasound cleaning as well.
— The x-​rays come out, and the dentist comes in and says I need to get over 7 fillings. SEVEN FILLINGS.
— I ask him how it’s possible when I had no signs six months prior, and he just shrugs and leaves shortly after.
— Five minutes later, they hand me a billing plan for over $ 1,000 to get them all filled.
— I ask to refer my x-​rays to a different dentist, one I trust, and it takes a week (and coming into the office in-​person to ask again) before they finally oblige.
Now, here’s the real kicker. A second dentist reviews the x-​rays, and says they’re absolutely terrible and there’s no way anyone can see cavities on them with confidence. There are obvious financial motivations for filling cavities (see: my potential $ 1k+ bill), and it’s an easy thing to «see» a «potential cavity» on a shoddy x-​ray. It’s a well-​known thing in the world of dentistry — a quick search will tell you all you need to know.
This isn’t a family practice anymore. It’s a chain — a business. As such, I recommend you stay as far away as possible and find someone who has it out for your plaque, not your wallet.

appointment was at 2. Didn’t get in the chair til 3. Cleaning was quick compared to other cleanings I can tell they didn’t do a very good job.

I was a little hesitant to step in and make an appt as it looks a bit sketchy from the outside. I was so wrong about my initial impression! it’s nice inside, I’ve never had an issue booking an appt– great hours including Saturday’s 9 – 3 and weekday 8−8pm which works if you have a 9 – 5 job, the rooms are clean and the staff are helpful. In summary, it’s a professional setting with great staff, a dentist who graduated from Harvard Dental, accepting of many insurances, what’s not to like?

I live right down the street from this place. I always walk by it and finally decided to try it out. My appointment was at 4pm and I was seen at 4:30. The front desk lady was extremely friendly, helpful and very welcoming. The dental assistant was SO nice and we talked like we were friends. She was very gentle during my flossing and so kind with her advice. Dr. Chan was very professional and at the same time laid back. He did not lecture me or make me feel guilty about anything. He was very informative and helpful. I have told everyone I know about my experience and referred them to Dr. Dental. Thank you so much for a wonderful experince. I will be back.

I have been a patient of Dr. Chen’s now for a little over three years. He is the best dentist ever. He is kind, patient, and reassuring. I am always nervous when I go to the dentist but he always manages to put me at ease, even when I am facing the kind of dental work that scares me completely. The practice itself is the best. Everyone who works there is friendly and very kind. I highly recommend this place to anyone who wants a quality experience.

Rated R: blood and gore.
This review is specifically for Dr. Chen and the kickass job he’s done at ripping my wisdom teeth out — but can you honestly expect anything else from a guy with a Harvard Dental School degree? Nah.
One terrific day in October, two of my wisdom teeth started bugging me to the point of being unable to eat, sleep, or function normally (who am I kidding — at all). I showed up at Dr. Dental (they work past regular hours and are open on Saturdays — thank the Lord!), they ran the xrays, Dr. Chen took a look at my set of painful pearly whites, and determined that the wisdom teeth do, in fact, need to go. But since taking all 4 at a time would require me to be put under, and the recovery would take forever, he suggested that we do local shots of Novocaine and take out 2 at a time. What do I know? He’s the doctor!
An appointment was scheduled promptly for my next available Saturday. I showed up. I got numbed. He went for it. One of the two teeth cracked as he was pulling them, but there wasn’t even a glimpse of panic in his eyes. This guy knows what he’s doing and he does it well. Not even 15 minutes in, one set was gone, and I was on my way to a pharmacy for some prescription strength Tylenol, chewing on gauze. I was back to work on Monday, and people wondered where my chipmunk cheeks have gone. Let me tell you a secret — my face was never swollen. Dr. Chen ripped those suckers out without even a trace of invasion (besides the fact that I was in a painkiller daze/​droopy faced for a day or so, but that’s what drugs do to you, kids — STAY IN SCHOOL!).
A couple of weeks later, I was back in Dr. Chen’s seat for the second, less bothersome set to be removed. It was like déjà vu — in and out in 20 minutes or less, no chipmunk face, barely any pain, back to work on Monday.
All in all, Dr. Chen is a pro. I wouldn’t trust anyone else with my chompers.

I arrived a few minutes before my 12:00 appointment, filled out my paperwork, and didn’t get seen until nearly an hour later at 12:50. This was after they texted me twice and called me once to see if I was still coming. I was also the ONLY person in the waiting room except for a guy who was waiting for his friend.
After being called in I was seen by a hygienist who told me I was to get 16 X-​rays. 16?! I’ve been to a few dentists and have never had to do 16 for my first visit. Not only were there a lot but they were extremely uncomfortable as the pieces they used were way too big for my mouth. After complaining, the hygienist basically just looked at me until I opened my mouth again to try again, as if it was me being nervous instead of me being in pain. Instead of quickly assuming I was a big wimp or something she should of realized that the problem was that the plates she gave me were simply way too big for my mouth. It was hard to even close my mouth with them in and it constantly made me gag needing for multiple re-​tries. This is nothing I ever had a problem with at other dentists. Finally at the end she switched to a smaller plate as if she was doing me a favor and said that she would do it but that doing so was «no good» and the doctor would probably not like the way the images would come out. She was not very skilled at being a dental hygienist and needs improvement in her bedside manner. When I asked her why there were so many x-​rays she said it was normal to have 16 on your first visit and that I would need 6 more on my subsequent visits. WHAT??? This is something I have never heard of and smells like they try to do the most someone’s insurance company will pay for instead of what is actually needed.
I was a little relieved when the doctor came as she constantly asked me how I was doing during my cleaning. Dr. Patel was also much more gentle with her hands and tools. However, she brought up a cosmetic issue that no other dentist had ever brought up before. Additionally, one time I had asked a dentist about this issue and they quickly brushed it off because they said it was not medically necessary. Here however she devoted a bunch of minutes to telling me that I should know my options and that I should ask the secretary for pricing and let them know. I had to tell her that I would «think about it» before she moved onto the cleaning I was there for. The glasses they gave me to wear were also dirty with stains on them.
After my cleaning it was 2:00pm! I had wasted 2 hours of my life at this place getting painful x-​rays and trying to be sold on something while they milked my insurance for all that it would give them.