Micozzi Management Inc.

This is a wolf-in-sheep’s clothing company. They seem great at first, but then everything piles on. On one hand, they are very responsive in maintenance and those employees are great. HOWEVER when getting a tour of an apartment, make sure to record Lori. She will tell you things (such as what’s included/​not for utilities) BUT then when you go to sign the lease (after paying the security deposit, 1^st and last month’s rent, and $ 100+ for the application fee), you notice that, for example, heat is not included…
Make sure to take pictures before you physically move your possessions into the building. Take note of EVERYTHING.
Most importantly, just know that once you send in your application fee, security deposit, etc, you will never hear from Lori again; she’ll be out and not there to answer any questions/​concerns/​etc.
Overall, save yourself the headache and find a different management company.

DO NOT rent an apartment from this management company. They are an unhelpful management association that only cares about cashing checks on their buildings. During my short time living here, I have had multiple issues with them. The first started my first night in when I moved back in September. The electricity was out on my side of the apartment and they did not seem interested in fixing it. It took my constant pestering for them to come and finally get it done. The second happened in November when it was consistently a below freezing temperature for a MONTH and they had not turned on the heat. The third issue happened this month when a washer in the building has been out for A MONTH and has not been fixed. I called to address the issue and the woman told me that I needed to «remind them» to fix this issue. I don’t need to remind them. I’m not the one that needs to keep the standards of the apartment building to par. It is THEIR responsibility.
It’s good to know that their renters are at the bottom of the list in regards to their priorities. Also, the apartments are indicated as updated but they are not-​they are run down and the bathroom looks like it’s falling apart.
I WOULD NOT recommend living in ANY of their apartment buildings. They’re the worst.

Positive: Nice, clean building. Our neighbors within the building were all very nice, seems like they did a good job screening people. Responded very quickly to maintenance issues, and staff were friendly.
Negative: The buzzer to get into the building for our apartment was connected to my cell phone. Despite my numerous phone calls and emails (it’s now been 3 months) they still haven’t deleted my number from the buzzer. I get at least 3 calls a week from people trying to visit the current tenant. Obviously super annoying, and I think it’s common sense to wipe the buzzer number after someone moved out. Second complaint — they didn’t prorate our rent when we moved out almost a month early.
All in all, I do recommend them. Also FYI they are very strict about move in dates. And if you move out early your rent does not get prorated.

I live in a unit building on park street run and managed owned by this incompetent, inexperienced, group of arrogant so called property management professions. First off, starting from top, if you have any stock of off this management and i would recommend you to reconsider. Much as their business acumen might look promising, you ought to get to ground of it or dig deeper, better yet ask for tenant feedback regarding their experience renting
and living in the property. As they say «put your money where your mouth is». Never have i lived in place, managed and run like a casino. Management is insensitive to their tenants, only worried about receiving your next rent. No wonder there is huge turnover for tenants.
You see them come, you see them go, but all leave a distaste of how unprofessional and unsatisfied they were with the management. Barely unreachable and get back to you days after leaving voice message. Secondly, not certain of other properties under this management, but this particular property I am living in, has a lot of rats. We called in maintenance to deal with this, which they did for first couple of weeks we were here. Two months later, I saw more rats sneaking up kitchen and eventually running out to another tenant’s apartment. In due diligence, i confronted tenant only to be surprised
by their feedback. Quote. «Oh yea, don’t worry about it. happens here all time. you get used to it. It’s just rats»???exactly. This unit too is always dirty. Not sure when they ever clean it. Thirdly, again not certain of other properties, yet again this property, walls are thin.
I can hear all noises from other units in building, including footsteps, running water, heaters, to someone showering in apartment or snoring. I don’t believe this property was well insulated and my understanding from a tenant that’s been living here for over 13 years, it was bought off of an old gentleman that run it all by himself. Not much improvement has been done since its acquisition, except on few units but rest of property is as its been for years or even older.
Fourth, in this day and age, everything is run on technology via money transactions, from banks, to cabs, to small business making less than 100k a year. This management is run like a stone age business. Only method of paying rent is through check (cashiers, money order and regular bank check), no other form of payment is accepted, least for this unit. So I can’t do direct deposit as they don’t offer it. you can’t pay online like so many other managements out there. I won’t even bother mentioning paying using your phone. That’s out the window. Lastly, property does look nice from outside, lawns are well maintained, it’s close to I90, and buses 57(Kenmore) and 573, all pick up and drop you off right to front of building. It is great commute and close to colleges, shops and Boston. Foreign students and foreign nationals occupy these units. Only wish management would be their A game together and act little more professional and offer different methods of rent transaction/​payment, fix unit walls so no one be heard and for love of God, get rid of these rats. it’s not normal. Else take a leaf from other managements.

I’ve had a terrible experience with them so far. My friend and I rented a three bedroom apartment at Lorraine Terrace. We liked the place so much that we were willing to sign the lease with just the two of us, knowing we’d have no problem finding a roommate for the vacant bedroom. Sure enough, a week later, we had another friend interested so we emailed Micozzi to have him added to the lease. This was more than two months ago, before we even moved in. Now we’ve been living here for over a month and still it’s not taken care of. We can’t get copies of the keys because they are the special «do not copy» security keys (we even tried a few places – no luck). The place is reasonably priced for three people but expensive for two. We’re at our wits end at this point. Do we break our lease and move out? Keep hoping eventually they will take care of it? There’s no way I can afford half the rent for 11 more months until the lease ends.
Unilocalers, does anyone have any suggestions? Experience with this company? Contacts I could reach out to?

Micozzi management is one of the best in the business. I will recommend them any day with my eyes closed!

WORST. PEOPLE. EVER.
We gave in our vacate notice to our current apartment at their direction for an apartment available for ‘immediate move-​in’. The apartment was listed for september but as of 09÷15÷14 it is still unrented and I’m pretty sure it’s because the management is an absolute nightmare. They didn’t have the lease ready but the guy i spoke to said ‘he had a friendly gathering to attend’ the next day and it’s already 12.30 on a friday so he WILL NOT be able to put the lease together. When my boyfriend spoke to him about it and requested that they just let us put the heavy furniture in, he was condescending and lazy as he was, ultimately told my boyfriend to ‘take his business elsewhere’. Well we did and I couldn’t be more relieved. Trust me, don’t do it.

I was just so glad to be out of that place and done with Micozzi that I almost didn’t take the time to post this review. There is a mixed response online to Micozzi because some people never realize they are being exploited. I’ve put together some disturbing observations from past tenants I’ve met offline, in real life. You could get lucky or unlucky. You also need to trust your own thoroughness.
— Cover up attitude towards maintenance: Responsiveness is just for show, spending money to fix the actual problem is a Management problem not the maintenance guy’s fault.
— Extremely high tenant turnover: not sure if it was specific to people I met across several properties, but complaints ranged from constant maintenance, overall bad perception of value, poor construction, high crime in the areas and differences with Micozzi Management around contract, policies and fees. Higher turnover results in new commission fees, cleaning fees, application fees, and rental increase on the unit.
— Oversold: the properties are dressed up to look like higher priced units, to justify what you’re being charged.
— Illusion of professionalism, policies and good management: the policies are there to justify extra charges. Micozzi does not hold themselves to the policy standard that they exact on their residents. Every sales pitch is vapor, unless in your contract and every promise is only paper thin because they are «too busy» renting to the next person or filling their vacancies on turnover.
— Purchasing run down buildings in undesirable or dangerous neighborhoods: having so many maintenance problems to begin with stems from the management decision to buy junk and not be thorough with renovation. Burn and turn. Common spaces are run down.
Micozzi needs to make a decision to retain clients or continue to exploit foreign, young professional, new-​in-​town, or generally un-​expecting people for financial gain. I’m sure there are tons of other horrible reviews that never got written, but I’m here to represent just a half dozen voices that perhaps never would have been heard. Micozzi is a bad Management Company. They also may have other entities under other names to conduct internal business and skirt or violate leasing, rental and management regulations.

Micozzi is straight slumlord. The building I lived in briefly had black mold in the building, and nothing was ever done to rectify is sans some basic all-​purpose cleaner. They have a no smoking addendum, but do nothing to enforce it. Avoid at all cost.

I have lived at an apartment ran by Micozzi for the past 4 years and would be happy to stay if I wasn’t moving out of state. We live in a building where they only rent to professionals and graduate students, it remains very quiet and clean. Any time we needed anything, which was rare, maintenance was very responsive and friendly. The apartment was clean and newly renovated when we moved in. The only thing we wish they had is an online bill pay and stinks no parking but that’s normal around this area.

Live in their Westfield M.A. Location. They are the worst landlords I have ever heard of. NO policy or rules enforcement of any kind. They have people who park in multiple spaces and park in unassigned spaces, including my own. Any calls to landlord go unanswered. They care about you when you’re looking to rent, after that all they want is your money.
On sight maintenance man is a joke. Has come to my apartment randomly to tell me he refuses to give me a second storage unit, when I’ve never even asked him for a second.
In short, if you want a wonderful two bedroom apartment, with great neighbors, ample parking, and a landlord and management team who care about your well being and view you as more than just dollar signs… Look elsewhere.

I lived at Lorraine Terrace for a year and would recommend Micozzi to anyone, any day. Right off the bat, our apartment smelled… super funky. As in, cat urine all over funky. Called Micozzi, and they came, determined the problem was in the carpets, and replaced all of it within a few days.
Throughout the year, we called a few more times for normal maintenance, and it was all taken care of in a quick and timely manner. The guys that came to fix were also friendly and helpful. I’m pretty sure I’ve called Brian for maintenance/​repairs enough times so that we’re on a first-​name basis. It’s a pretty cool privilege to have, IMHO!
I loved how quick they were with repairs — it seemed like they really wanted us to have a comfortable living situation. Additionally, the snow was always shoveled off our sidewalks during that harsh winter. Being a native Californian, I thought magical snow fairies did it, until I learned the truth. They were so on top of their game — definitely one of the better-​managed apartments I’ve lived in.
After after move-​out, our security deposit came within a month, as promised. Full amount was returned, with interest! BAM. Winner.

You don’t even get what you pay for here! I have lived here for 3 years and the management company has zero respect for their tenants who pay for an additional parking spot. I have come home from work very late at night or from weekend trips and called their 24hr hot line because I do not have a spot to park my car.
I pay an additional $ 100/​month for an extra spot and i can’t even park in it half of the time. The towing company will not tow it without Micozzi’s approval and Micozzi does nothing about it.
It’s terrible how inconsiderate of our satisfaction they are.
DON’T RENT FROM THIS PLACE UNLESS YOU WANT TO BE RIPPED OFF!!!

Best landlords I’ve had in Allston. Here’s the bullet points:
PROS
fast repairs
easy to get a hold of
fair warning on all of the changes they’ve made to the building (new laundry/​masonry work outside etc)
CONS
my apartment is a teeny bit expensive and small, but I’ll put up with it for having such a great set-​up otherwise
If anyone from Micozzi reads this: Brian from maintenance deserves a raise. Has responded within minutes to every request I’ve submitted.

To tell you the truth, I was surprised by the lower rating Micozzi has so far. I will say that they are a a bit strict about the move-​in dates and the lease dates. But, they did allow me to get out of my lease a month early when I found another place that was not on the same lease schedule. I gave them plenty of notice, of course. And they were very accommodating.
I lived in a studio apartment at their Broadway location in Somerville (Magoun Square) for 2 years. I looked for a long time for a decently priced studio apartment in Somerville and I saw some real dumps (seriously, folks– just really unreasonably priced sh#t holes). I finally found Micozzi. The Broadway location had nice hardwood floors and a good amount of space. I went a little over my rent budget to get it, but, in the end, I couldn’t have been happier with my decision. It was a great little studio with relatively updated appliances. I like to cook and my kitchen turned out to be great for that.
The reviews I’ve read about their maintenance situation are too harsh. David was great. And you can request maintenance to be done through their website. My refrigerator started to go and they even sent someone over in the evening after 7PM. Granted it took them a bit to replace the fridge after they finally conceded that it was broken and not under warranty. But, they also knew that I was moving out in a few weeks, so understandable. Every time I had an issue they were very quick to respond and fix it.
As mentioned in other reviews, the building was well-​kept. They scrubbed the floors in the stairwell often. There was laundry onsite and the building that I was in on Broadway had an area in the basement where you could store a bicycle. This is a great feature for people living in one-​bedroom or studio apartments.
They did raise the rent on me each year I lived there. Not too much, but still a bit. I would have liked it if they held the rent price to reward older tenants. But, this was a fair tradeoff since it was such a nice studio apartment.
So, get ready for a pretty tight lease scenario. But, if you’re looking for a well-​priced studio or one-​bedroom, I would highly recommend this management company.

Where to begin… First off, this place is awful. I actually removed my last post because I felt bad and gave them the benefit of the doubt, plus they asked me to, yes they really asked me to. With that said I waited until I moved out and got my security deposit back, or at least most of it, until I wrote the final review.
I was renting out 15 Carol ave. Apt. A. The place was decent but it was a basement apartment and had the bars on the windows. NEVER rent a basement apartment because bars on windows means no AC in summer. Our apartment entrance was a shady side entrance separate from the main entrance everyone else used, plus they didn’t even clearly mark our door so people would know where to go.
The apartment did have hardwood floors and a decent paint job even though some of it was peeling by the time we left after only a year. My biggest issues were with the Micozzi company itself. My roommate and myself had called them a bunch of times and left messages with no returned calls. We then started to send emails and finally got a response to fix a few things here and there that stopped working. I left about 7 messages for I believe his name was David about parking spots with no returned call. He is also the same person who was to lazy to step out of his office to speak to me when I came to let him now we would not be renewing our lease. Mind you his office was less then 10 feet from where I was standing, so I let myself instead of using the secretary as our telephone. Most of the staff has a cocky almost «im to good to be dealing with you» attitude which is not the best way to deal with people when you are trying to get them to rent your places.
Lorri was the lady who showed us the place and I will say right now she was one of the only people with a brain at that place and I don’t want this to reflect on her.
Im pretty sure that my apartment and the one across from mine were both illegal apartments because they were located in the basements and had only 1 exit in and out with locked bars on all of the windows so if there was a fire we would have literally been burned alive unable to escape. I brought this up to the maintenance guys who agreed with me and said they would bring it up to the management but nothing was done. You legally need at least one security bar to have a quick release in case of a fire so another issue they failed to take care of. The basement as a whole was a massive fire waiting to happen. As you walked out of our apartment to the right there is a MASSIVE amount of exposed wires just hanging from the wall. It looks like they could arc and cause a good enough spark to start a fire, which is bad because right next to that was where they stored gasoline and snow blowers for winter, smart.
The laundry room was decent except for the worlds most ANNOYING system of having to use a credit card type system where you not only hve to purchase there stupid card but then put money on it even though the machine only took bills $ 5 and up and only took bills it wanted to. Sometimes as many as 3 washers would be broken for prolonged periods of time. The room also had a tendency to flood which smelt great…
I would say overall the place itself wasn’t bad I’m just not a fan of Micozzi and their practices. This looks like a big rant and rave and that im bitching and moaning but if you lived there when we did you would understand. Let’s put it this way, when I moved out in September it looked like a migration was going on because so many people were moving out of the building and all said more or less the same things to say.
Do your research before you get sucked in to a lease!

The lousy reviews on here made me worry about renting from Micozzi. However, an in-​depth reading of others reviews made it clear they all had a problem with Micozzi because they wanted special treatment.
If you aren’t intending to break your lease and don’t want to be treated like princes/​princesses, Micozzi is an extremely efficient, friendly, and effective company to rent from. Because they are a big company, they’re not going to allow you to have a lot of wiggle room, especially around the September 1^st move-​out/​move-​ins. This is just a fact of life in Boston.
They were always extremely prompt with the maintenance of the building. Our sidewalks were scraped down to the ground whenever there was snow, while others on the street still trudged through waist-​high snow drifts. Since there are no college students in the building, we never had to deal with parties inside the building. My neighbors were caring and considerate.
Admittedly, the buildings are old. If you’re looking for something with perfect heating and sparkling new appliances, rent a new condo or something. Oh wait, you can’t afford that. I guess you’ll just have to move back in with your parents. Yes, these buildings have some of the vagaries inherent in older places. That’s what space heaters and windows are for.
The only complaint is that when they come to clean, they use some terrible old-​lady perfume scented carpet cleaner. The smell didn’t really filter into my apartment, however.
I moved out on my move-​out day with no problems. While we were moving out, the rental company was a smidge inconsiderate. We would often get notices less than a day in advance that our apartment was being sold. However, after a week of real estate blitzkreig in May, they had the place rented out and we no longer had to worry about that. 2 – 3 weeks later, my room-​mate and I got back our full deposit.

I just finished two years in a Micozzi property. They are fabulous landlords while you’re actually living in the building. The maintenance guys are fantastic, the place is clean, the grounds well-​kept, the neighbors a cut above (thank God for buildings that don’t allow undergrads).
However, I found both moving into this apartment and moving out of this apartment to be a huge struggle. They will not for any reason budge on the move in or out times even if you are moving from one of their apartments into another one. This is the primary reason that when I wanted to make the switch from a one bedroom place to two I didn’t just stay in my old building. I’m a quiet, clean tenant who for two years always paid rent on time and you still want me to be out of my current apartment at noon and won’t let me into the new one until noon the next day? Forget it.
Additionally the move-​out maintenance checks that started a month before I moved out left me living with a giant pink stain on my wall that they made and refused to repair for the last month of my lease. And, despite their «will have your security deposit back to you in thirty days» claim I still haven’t seen a check. I also feel pretty confident that even though I put minimal wear and tear on the place while I lived there and thoroughly cleaned before move out that a huge chuck of that money will be missing anyway. Ugh. Bad beginning and bad ending overshadow all of the positive aspects of this apartment experience.

I’ve lived in a Micozzi Managed apartment for a year now and while I may be sick of my current apartment (carpets) I plan to stay with the a building maintained by Micozzi. For someone as picky as me about living quarters (I may or may not have looked at 100 apartments before I found this one) — that’s pretty good odds. All of the staff is responsive to your requests and goes out of their way to make you happy. At least that’s my experience.
The apartments seem to be a tad overpriced (maybe $ 50 more than they should be) but it’s worth it because they are clean and you know you have a maintenance staff that will respond to your request VERY quickly — sometimes within a few hours. I feel safe in my building — and the maintenance crew is constantly at my building keeping the floors and mirrors in the entryway cleaned.
I would absolutely recommend living in a Micozzi Managed apartment — you won’t be sorry.

Maybe it’s the fact that I am in my very first apartment and have no real comparison, but from the apartment showings, to the lease signing, and flexibility from Micozzi Management, I couldn’t be happier with my perfect one bedroom apartment in Newton Center. Any minor maintenance issues I have had have been handled quickly and with no inconvenience to me. I went away for a week’s vacation shortly after moving in, and when I came back my floor lining, closet carpets, garbage disposal, and an upstairs bathtub leak were all fixed. That was great! Additionally, the walkways were shoveled and de-​iced all winter and the landscaping, plants, and grounds look amazing already.
I live in an expensive part of Newton for a great price where both heat (which was perfect this winter), hot water (which never goes cold), and waste management are included in my rent, laundry is available on premise, and the value of what I get is not comparable to any other 1 Bedroom offers in the area.
I consider myself lucky to have found Micozzi Management and can see myself staying with them until I am ready to buy property. I definitely recommend their apartments and have enjoyed the service by their employees as well.