All Alpharetta Appliance and AC Repair

I will only give them this, they did come one day after they were called, I guess their availability stems from having no clients at all!
I had a ND code on my washing machine, which after reading the manual, I learned it stands for No Drain, si I gave them a call. Along comes an older fellow nice as they come, turns on the machine and says he doesn’t even hear the drain motor, so without even looking in the back, he has already determined «the drain pump is damages, I see this on 9 out of 10 call we get». I ask him if he could at least look of it was just clogged, to which he replied it was not even worth looking because 9 out of 10, the pump is damaged, and of course, I had to pay him $ 70 to come and give me his diagnosis. He said he would call later with a quote on the replacement part and labor. Which he never did.
I called another company, they sent me over a person almost immediately, the first thing this guy did was move the machine and figure it out, turns out the power cable for the drain pump was loose, so he reattached it and what do you know? The machine is working again like nothing happened.
Lesson learned, this old man was just a lazy ass who thinks knows it all, and could have saved me money and time by just popping open the machine, but I guess coming and after five minutes declaring emergency is a nice way to rip $ 70 off my wallet!
Next time, do yourself a favor and call Alpha & Omega in Alpharetta, not these thieves!