We had a chimney sweep done through them for $ 249(after a promo code). They technician did a great job in explaining everything to me about what needs immediate attention and what doesn’t. Everything stayed clean. He also climbed up on the roof and took a couple of pictures so that he could show me what is going on down there. The only reason I am giving 4 stars instead of 5 is because I still haven’t gotten an email summarizing the issues and providing a quote — and our chimney sweep was about a month ago! I just realized this which means it’s another phone call I have to make on a weekday, not convenient. Otherwise, great company.
Zoubin A.
Évaluation du lieu : 1 Atlanta, GA
I just tell you about my experience and you make your own judgement about this company. I needed some work on my brick chimneys, specifically tuck pointing and fixing some leaks. I did my research based on the online reviews — like what you are doing now — and decided this should be a reliable company. When I called I was told they charge $ 199 for just checking one chimney and then $ 75 for any additional chimney. I have 3 chimneys! …Why? because the technician will have to bring special equipment and its a complex process. OK! The technicians were on time. it took them less than 20 min to look around my roof and 2 minutes in my attic. The special equipment was iPhone for taking some pics! A few days later I get a proposal. I email the tech(Chip) to ask some questions and he ignores my emails. I called them 3 times and they kept saying they will get Chip to call me back and no response for a month. They still charged me $ 199(after esp discount!) — very unprofessional and unreliable! I wish I had saved my money and not done business with them.
ANDREA Z D.
Évaluation du lieu : 5 Norcross, GA
Excellent! My tech was Mike Walker. He arrived on time with visible credentials/ID. He was knowledgeable and friendly, and spent ample time on the inspection and also to discuss his findings with me. Very satisfied!