Mark Spain Real Estate

This was a great agency to work with. Cutting edge technology and a full team to assist. Eric Morrison was the best agent I have ever worked with and everything from the listing thought the closing was easy and stress free.

We listed our house with Ryan Johnson. We were so unhappy with his lack of service we pulled the listing after many months of our home not selling. He never mentioned mark Spain’s advertised «we will sell your home or buy it». We asked him about this and he blew it off. The only feedback he would ever give as to why the house was not selling was, «it’s not the price». He didn’t make ONE suggestion of what we could do to move this house. It seemed all he wanted to do was put it on MLS and wait for his commission. He made no effort! I even brought him a potential buyer and he just called another agent to have them show it for him. He never acted like «our» agent. We had many showings but no offers.
We relisted the house with another company whom are some suggestions as to minor changes, made flyers, sent postcards, made a tri fold to sit inside the house for lookers to take with them, had professional pictures taken (these photos looked completely different than the ones our mark Spain agent took), wrote a great listing description, etc. she even staged the kitchen and bathrooms. She agrees it was priced right and We got an offer within the first 30 days! This is the service I would have expected from any agent but certainly did not get it from Ryan at mark Spain. What a disappointment! I’ll never be swayed by blanket advertisement again.

You knocked it out of the park again Mark Spain Group! 2 of my relatives have either moved into or out of Atlanta and I referred both to you! My uncle and I were just chatting and he reminded what a great experience he had. I asked him if he let any of you know just how happy he was with you selling his home but he doesn’t have any accounts so I am taking it upon myself to THANK YOU publicly for taking such great care of him! It warms my heart to know we referred him to someone that cares!!! Thank you! I hope I can return the favor some day!

If you choose to sell or buy a house through Mark Spain Realty, and are working with realtor John Osborne, I would HIGHLY SUGGEST moving forward with a new agent or expressing concern to deal with someone else. My husband and I were in negotiations to purchase a house where the selling agent was John Osborne. If I could rate my experience dealing with John Osborne and Mark Spain realty correctly, I wouldn’t even give it a 1 star rating. After weeks of ongoing LACK OF COMMUNICATION, each next step in the process took several days, and we were consistently left in the dark wondering what was going on with this deal. John was not aware of the condition of the house, and had told us that the mortgage had been paid to date, only to eventually learn it had not been. John was unaware of the various liens on the property, and unaware that the listing price (not to mention negotiated price) wasn’t even high enough to provide clear title. He had NO URGENCY to keep this deal moving forward, and expected us to PAY TENS OF THOUSANDS MORE for this house to get clear title — very hesitatingly providing explanations and proof of this. After weeks of trying to communicate back and forth, spending a lot of time and money on home inspections (WHICH WE’VE BEEN TOLD WE WILL NOT GET BACK), and providing our own lawyer for a title searches, we found out all of this information ON OUR OWN after about 3 – 4 weeks back and forth. John provided absolutely NO VALUE during this sales process, and was a DETRIMENT to the deal. We had to wait days/​weeks for signed amendments, John was also TOO BUSY TO BE PRESENT when we asked to speak to the sellers directly to try make this deal work. Our agent had to continually call his broker to get time sensitive information, and even that seemed to be a struggle. After about 4 weeks of dealing with the worst realtor we’ve ever encountered, the deal fell apart. Unfortunately through research online I found that others had similar experiences as we did with John Osborne.

SELLER: So far, I have called the number as referred by 104.7 The Fish on this past Wednesday, gave my availability to meet the agent to the customer service person. Was given agent’s name with confirmation of date/​time of first meeting (Sat 2PM), during the call and by email.
The agent called the next evening (Thursday), I found her to be insulting to me as a seller. At the end of the call, she confirmed the wrong appointment date/​time. I then told her the agreed upon date/​time of the confirmed appointment. She apologized, said she’d keep the original appt on Saturday, as scheduled. I asked her how long she had been in real estate — since October 2015. Now I was getting nervous — as I am a seasoned seller/​buyer.
On Friday she sends a text saying something came up, she could come on Sunday instead. I told her Sundays don’t work for me and again gave my availability. For now, we are set for Monday PM. [I have a bad taste in my mouth] I am thinking I may have to cancel my interest in this company. Already off to a horrible start.

My husband and I just closed on our first house yesterday and we are so thankful we had Michelle Pierson helping us!
Michelle told us from the very beginning to be patient because there are always bumps in the road, she was right! My type-​A personality went into overdrive and I was fairly panicked about halfway through the process, but she was so kind, patient, and reassuring. She was always available to help us and was excellent at communication. I was able to call, email, or text her virtually at anytime and received a response quickly.
I would recommend Michelle to anyone looking to a buy a home — particularly their first home. She explains everything thoroughly and well… & is a very hard worker.

We recently sold our house with Cooper Smith and the Mark Spain Team and had a very good experience. Cooper was super responsive and very straightforward with us. He came to the initial meeting prepared and with comps already pulled. His team, including stager and photographer, were professional and spot on in their work. Being a heavy smart phone user myself, I liked all of the ways the Mark Spain Team made selling our home easy from a technological standpoint. We signed all of our documents online, completed listing forms online, and used an app for our phones to approve /​review showings. All around, it was great working with Cooper and his team.

Eric Robb has been helpful and communicates with us regularly. It has been a pleasure to work with him.

I have repeatedly sent the Mark Spain team referrals over the last 2 years. Each time my clients respond with how they felt that they were the most important client that they had.
It’s amazing how branded they are. Everywhere you look in Atlanta there is the Mark Spain team. I’ve seen first hand how well they get homes sold and find the perfect buyer for their clients who need to sell.

My husband and I worked with Lianna Frantz and Kimberly on the recommendation of a friend who worked with her for buying our first house. She was absolutely the best! She would respond to my emails so quickly, I never waited to get my questions answered or to get more information about houses I was interested in. Lianna and Kim (showing assistant/​realtor) would both move their schedules around to accomodate me and my (several) last minute requests. They never made me feel like I was a pain or a inconvenience, even when I was one. Lianna didn’t push us into houses we couldn’t afford. She was honest when I liked a house that had too many issues to buy. She always had our best intentions at heart. Lianna helped me negotiate the terms of our mortgage, repairs on the house, and the price of our house. Our closing went off without a hitch. I highly recommend Lianna, Kimberly, and the Mark Spain team!