Laporta Furniture Company

I’m beyond pleased in the service received from Phil LaPorta. Phil reassured us on our order and personally delivered the items himself (over a 3 hour drive — one way). He checked the items over for any knicks or defects to ensure the quality was there. Phil embodies the term «customer service». Prices are very fair and a great selection. I won’t hesitate to purchase anything from LaPorta Furniture.

I live in Milwaukee, so I was a bit nervous working with a furniture company from out of state that I’d never heard of. But, having compared prices for things I was looking for, LaPorta beat everybody else out there. I personally spoke with Phil on the phone about the delivery, and he was great about everything. I ordered the tucker executive desk, hutch, and credenza. The pieces came looking perfect. Clients continually comment on how nice the desk is. It’s impressive. I’d recommend working with Phil and LaPorta Furniture Company without hesitation.

I’ve purchased all of my furniture from Laporta Furniture Company over the years. 7 years ago, I purchased a sofa, loveseat, king sleigh bed, 2 dressers, end stand and memory foam mattress. I still use them to this day and they’re survived 4 moves and still look great. Just last week, I purchased a table/​chairs for my new condo. The prices are great and service is awesome. Phil (the owner) has delivered the furniture himself and even help me set it up for no charge. I would definitely recommend this company for anyone looking for great furniture at the best prices.

This was a positive experience from start to finish. The furniture exceeded my expectations. The service, sale and delivery was painless. Nice to do business with good honest people. I’m writing this reclined on my Denisa leather NICE.

Phil just left my house after delivering a desk. He went above and beyond what any other company would do. (He drove out to Kane County from Chicago to deliver the desk at no extra charge).
We just moved in and had a dinning room table that was to heavy for my wife to help me turn over. When Phil walked in he noticed it and asked if he could help. NO other company would do that. He took his time to put the desk together without damaging my new wood floors or new carpet. Not only did he build my desk but he spent time making sure the room was set up properly and I was happy with where the desk sat in the room. I can be a little OCD.
I spent weeks looking for the exact desk I wanted and Laporta was my far the best price and far better quality then many others. I can’t say enough good things about Phil’s service from the minute I placed the order to when he would deliver. It’s great to see there are still small business that know how to provide customer service. Fantastic service and I would use and recommend Laporta Furniture Company.

As previous reviewers have mentioned, we were a bit hesitant to buy furniture sight unseen — especially a couch! — but we couldn’t be happier. We were worried about quality and comfort but from the very beginning Phil was upfront about what to expect from various product lines. In the end we ended up with an apartment full of furniture that has us feeling like we live in a luxury hotel! Phil himself made the delivery, and I was amazed at how quickly and efficiently he got everything set up. Not to mention, he’s a genuinely nice guy and I had fun chatting while I watched him work. Five stars for Laporta Furniture Company and Coaster furniture. Love, love, LOVE our new couch!

I was hesitant at first ordering something online and not see it in person. Phil the owner was very genuine and had you feeling assured you were getting a great deal on quilts furniture. He was absolutely right. I got a beautiful table and chairs set at a Great price. It was also accompanied with fantastic costumer service and great communication. Phil really worked around my schedule and got it to me quick. I will definitely be doing business with this company again in the near future and would highly recommend.

I was a little skeptical ordering from a furniture company online but I tried the bigger named furniture store and nothing could compare to the price and quality you get with them .I Couldn’t have been more satisfied! I ordered a couch from them and great discount and really good price. Arrived on time would definitely recommend to family and friends. More than 5+ stars

Best furniture buying experience I’ve ever had. After searching for a long time looking for a king-​bed, the girlfriend and I had grown increasingly irritated with the process. The GF called up Laporta and he very politely asked for one thing: the opportunity to beat her best offer. He did that and then some: he included the boxspring we would have needed to purchase additionally AND came HIMSELF to install. Being the handy guy I am, I assisted so we wouldn’t be blocking the alley all night. He finished the install in less than 30 mins and we couldn’t be happier with our choice. We need a kitchen/​dining table and we will most certainly be going back to Phil to help us with that. As a young couple building out an apartment and, eventually, a house, we feel like we have found our «furniture» guy. Can’t say enough good things.

The owner of this company is Awesome! I’m from Indy and he had my theater seats delivered asap at a great price. I called on a Sunday while I was at a big name furniture store and they came through, blowing the other place out of the water. My wife and I were hesitant buying online, site unseen. After this, I will be buying for more furniture from Laporta.
THANK YOU!

Phil contacted me two weeks ago stated he has been out of town. He claimed he would call once he got to his office it did not happen. I have called everyday for the last month with no answer. I have called from my home phone work phone and cell he had all my numbers and he won’t answer any of them I have left messages daily no response! I emailed with no response. I contacted the BBB and I have them investigating. This company is a SCAM I filed a dispute with my bank and provided the receipt they still have not reimbursed me because they have to do their own investigation and try to reach the company that In reality does not exist again if you are local or out of state DO NOT BUY ANYTHING FROM THIS COMPANY. THEY ARE A SCAM I live in Illinois with a local delivery and never received my items. I don’t believe the reviews on here are real I think they are posting good reviews to keep stealing peoples money. All those testimonial reviews on their website. If you notice you can’t leave a review directly because it’s a fake company

My boyfriend and I recently just moved in together and we wanted brand new furniture for our Wrigleyville apartment. We couldn’t agree on what type of furniture we wanted for the décor and knowing that we have a puppy bulldog that seems to shed, we were lost in what direction we wanted to take with the furniture.
We came across Phil Laporta through a recommendation of a friend and we are SO grateful for that! We first met with Phil and he really took the time to ask what our personalities are like and what our goal is in choosing furniture. We wanted QUALITY furniture, modern, and something that will make our apartment feel like home after a long day at work. As Phil took in everything we said and what we wanted, he found us the PERFECT living room furniture set. It is slick, modern, comfortable, and can withstand a messy bulldog. We now love having people over for parties and dinners, because our apartment is cozy, welcoming, and relaxing.
THANK YOU Phil for making our first living experience together the best experience ever! Our apartment is now 100% Phil Laporta Furniture — with a living room set, TV stand, coffee table, end tables, nightstands, dresser, and the most comfortable bed ever that feels like we’re sleeping on a cloud! We can’t wait to move in to our first home, because we know that finding the best furniture for our future family won’t be a headache.
Phil Laporta Furniture is by far the best quality, with the best price tag. No matter what age or what type of furniture you are looking for — Phil will really take the time with each customer to find the perfect item just for you!

Great people. Personalized service, not like your major retail stores where you are just a number, these guys actually care and work with you.

I decided to check out Laporta furniture in spite of the negative comments. Phil was OUTSTANDING! I was looking for a new coffee table and he helped me find the perfect one for my tiny apartment. At $ 125 it was a steal! I recommend highly Laporta furniture for the quality and for Phil. He is worth the trip!

After going to all the «big box» type stores I was getting very disappointed with their selection. Then I found Laporta Furniture Company after a friend referred me, and I couldn’t be happier. Phil was such a pleasure to work with, he helped me with suggestions for layout of the rooms I was buying for, and the entire process was fantastic. I am so pleased with my purchases, I will definitely be coming back when it’s time to re-​do other rooms. And I will definitely recommend them to my friends !

I had the best costumer service and excellent environment to shop for some awesome furniture! I recommend this place to my friends over and over again.
Thank you Phil.

I had since received my money back after contacting the better business bureau but it took a long long time and they refused to answer my calls. Received an email today from Phil stating
Amy,
Your refund was issued to you a long time ago in full.
You still have however a Unilocal and Facebook review stating you
were «ripped off» and never got your money back.
I am hoping this is simply an oversight and you will take the initiative
to correct this immediately.
As per my attorneys instructions, I am giving you this first and only
notice to kindly correct it.
As you have been refunded in full, your statements are slander and
something that we can and absolutely will take you to court over.
Please, make no mistake about that.
I am hoping you will simply correct it and put and end to the matter.
Sincerely,
Philip LaPorta
Pretty sad you need an attorney for your business practices I updated it but will not retrac it bc it was true. I hope you treat your customers better now you lost this one

I ordered a bedroom set from Mr. Phil Laporta @ Laporta Furniture Company.
I was a little skeptical about ordering from Laporta Furniture because of the reviews I read, but I ended up ordering anyway. Im glad I did. Mr. Laporta is easy to communicate with. He delivered our furniture on time, set it up himself and even disposed the boxes. I am really glad I ordered from Laporta Furniture Company, prices are cheap, qualities are great and most definitely great delivery services. Will order again from them!!!

My fiancé and I just moved into a new apartment that called for new furnishing. We were excited by the low prices of Laporta furniture and made the decision to order one of their sectional sofa sets. The owner seemed personable over the phone and was flexible with payments; however, it was evident that the business was small and possibly a start-​up because he did not seem to have a very legitimate payment system and had a wishy-​washy way of discussing matters. Even though we felt a little uneasy at first, we took our chances.
I should note that our delivery date had already been rescheduled once on Laporta’s behalf, and that any payment confirmations, receipts and other logistical information along the way had to be requested by me, rather than simply provided.
Finally, on the Sunday we were guaranteed to receive our furniture, my fiancé was on standby at the apartment while I was out running errands when I received multiple text messages from an unknown number. The text messages contained images of a red car and an Enterprise rental van on the side of I-​94. I was very confused, but assumed someone mistook my phone number for another’s. I then received a phone call from the charming Phil Laporta who explained to me that his delivery men had been involved in an accident on the highway in a van containing our furniture. Immediately I was shocked, and still confused by his unorthodox communication, but he explained to me that the situation was manageable and asked what date I would like my delivery rescheduled for. Naturally, I felt concern for his situation, but after weeks of feeling slightly skeptical about this operation and after listening to him explain the accident in colorful details that contradicted the story, I decided this entire affair just became undeniably unprofessional.
I expressed sympathy for the accident, but kindly told him we would like our furniture to be delivered to us as soon as possible, and that I wasn’t sure why I was being asked to set the date for another postponed delivery.
Immediately his temper escalated. In one big breath, he raised his voice and spatted that his company is «not comprised of robots, but of live, human beings who make mistakes»; blatantly said that his delivery men «might be dead on the side of the highway»; went as far as to degrade me by suggesting my selfishness; discredited his own product in an attempt to criticize my furniture selection by referring to it as «your precious $ 900 futon»; and insisted on canceling my order, as if by punishment to me.
I was standing in the middle of the cat litter aisle in Chicago’s North Center Pet Supplies Plus with my phone to my ear, jaw dropped, and admittedly, tearing up. I was so stressed and exhausted from moving and shocked and offended by the infantile theatrics of Phil Laporta.
I collected myself and told him to please, cancel the order, refund the entirety of our down payment, wished him the best of luck in the highway accident and ensured that people would hear about his insufferable meltdown.
I explained what happened to my fiancé, who became very upset – rightfully so – but still wanted the furniture set. He called Phil Laporta and demanded that he personally deliver our order the following day. Phil did apologize to me, but only through my fiancé. Needless to say, our «precious $ 900 futon» was delivered to us that Monday, but not by Phil Laporta, despite his promise to. And if I had to grade the quality of Laporta furniture, I’d give it a C.
I searched for highway accidents between Chicago and Alsip following this situation. The photos Phil texted to me included clear views of license plate numbers of the vehicles involved in the alleged accident that I used to search the Illinois Crash Report database. I guess I really wanted to know if anyone really was hurt (or killed, as suggested by Phil) in the accident. I found nothing.
I agree with previous reviewers: if I could give zero stars, I would. I will never order furniture from Laporta furniture again, nor will I ever consider referring them.
Also, notice that there are several filtered Laporta Furniture Unilocal!reviews, meaning they’ve been flagged for counterfeit reviews. I reckon they rely on friends and family members to positively reinforce their services. Sad.

I agree with both Nina and Amy. This place is a complete scam. Do not order from them. I have been trying to get a hold of Phil for over 6 months now. They DO NOT honor their warranties. Phil constantly makes excuses for his sporadic correspondence and lack of action by saying that the he was: out of town; or that the item is not in stock; or that he has problems with not having enough delivery people. I have ALL the correspondence between us — and like NIna when I requested a refund for the poor product (because he has failed to exchange it according to the warranty), he got nasty — unlike her I have the e-​mails. I think all of us should contact BBB and make him and his company accountable for poor service and lack of honoring warranties.