Here is how it goes — We made an appointment to survey the work I needed done. GH showed up on time for that appt. Larry was polite, helpful and knowledgable about his trade. The quote provided was competitive and fair. Made the appt. to have the work done. GH showed up as scheduled and completed the work, cleaned up and shut the gate behind them. The recent down pour provided the proper test with no issues to report. WHATMORECOULDYOUWANT??? VERYHAPPY with this contractor and experience!