Macy’s

I am so disappointed with this Macy’s. I went to the women’s lingerie department looking to be measured for a new bra and I had to search for someone to help me. The first person told me that she does not measure for bras and that she would tell another lady to help me. I waited for ten minutes and then I had to search for another person. The person at the counter told me that she doesn’t measure for bras either and that the two other girls who take measurements are on a lunch break and would be back soon. like a fool, I waited. I waited and waited. I asked the lady at the counter when the girls would be back so she called one of them. The girl texted her back, saying that she was to a doctor’s appointment. Way to go Macy’s. I went to another large department store and had a much better experience.

5 stars goes all to Derrick Peck in the mattress section. He went above and beyond great customer service. Never pushy and super helpful. You can just tell he has a heart of gold and is a MAJOR HARD WORKER! Someone give this kind salesman an award. I’ll never buy a mattress anywhere else but from him! Thanks Derrick!

Ok, it’s a Macy’s & Macy’s are great, BUT… the day after Christmas, they should have extra help because I waited over 20 minutes for a pair of shoes to try on & then I had to wait almost 30 just to pay for them! In the shoe department they only had two women working & it was utter chaos. The upside was definitely the shoes I bought which were originally $ 79.99 then marked down to $ 39.99 but when I FINALLY got to the register, I payed $ 29.99! Score!!! The salespeople all over the store who I encountered were not the friendliest but I’d probably be bitter as hell after the long hours & annoying people during the holiday season; however, if they had it staffed properly, maybe it wouldn’t have been such a hassle for them or us, the customer. The women’s department was tiny compared to other Macy’s but I noticed the men’s department was quite lovely & laid out very nicely & quite clean & orderly looking. It’s so much easier to be a man in this world I guess!!! When I visit FL to see my parents, I’ll come to Macy’s again but definitely not my go to store here.

Macy’s is great for all my gift shopping needs. I find a little something for everyone. They could use a little more help in the store. It is hard to find help especially at the perfume counter. However the mac counter as always was amazing, super helpful staff, and take their time to answer my 500 questions about prices, colors and sets. Great prices and nice selection. Best clearance section EVER!!!

Five Stars to Nahid at the Michael Kors section. Wow, she went above and beyond to make my dream came true.
I Found a lace gorgeous Free People’s dress. but it wasn’t on sale. However online it was almost a thirty dollar discount.
She did not give up on me like her other colleague.
She called into mgmt, searched herself online and was able to honor the cheaper price. I’m in heaven! !!! I GOT MY DRESS!!!
Dawn on the other hand not only interrupted my conversation with Nahid, but gave us both a major nasty attitude saying Nahid was giving me something I couldn’t have. She tried to undermine Nahid in front of me. and walked away
if I’m bothering her because I got a deal?
Umm Mgmt said yes. so next time take tips from Nahid on how to take care of a customer. Love this location. Go see Nahid !!!

If you’re shopping for affordable, contemporary clothing, I’m a fan! I’m a bargain shopper, too, like some of the other posters and they do have good sales on clothing. They have a petites section, too, which is becoming harder to find.
The jewelry department will also have periodic sales. Worth paying attention to.
The selection here is not nearly as extensive as The Mall at Millenia store, but on the other hand, I like the intimacy of this store. Not as overwhelming and very easy to park and get in and out of. I’ve always found the sales staff to be friendly, too.
Hint: Sign up for Macy’s texts and you’ll the same promos they put in the paper and send in the mail/​email on your phone — handy to show them at check out without having to remember to bring a printed coupon.

Went in about an hour before they closed and managed to head to the MAC counter to pick up some concealer. As always, the counter is busy and even though I got there first, the guy behind the counter juggled more than one person at a time. He left me with the concealer to test it. while cashing out someone else. I walked around Macy’s jewelry department which is normally organized but it was late so they were getting stuff fixed up for the end of the day.

Shopping is my addiction and this is the Macy’s that I come to most often. To me it does not have the variety in clothes or shoes that other Macy’s do. Maybe I was just spoiled to my Macy’s in Miami.
I’m a bargain shopper and you can find some great deals here. For some reason this Macy’s has better discounts/​sales on shoes then others I go to. The clothes here never really appeal to me. Customer service is great here, never had any issues.
Keep an eye out for coupons for 15%-30% off in the paper and magazines. Never go shopping with out them!

If you aren’t at Millenia or FL mall, you should check this Macy’s out. It’s not the biggest or the best Macy’s in the Orlando Area, but it’s a good, solid, 3^rd place for selection and size. Sale items are usually in stock, staff is always very nice and helpful, which is why I’m giving it 4 stars and not 3 stars.
I think I like the staff at this location the best out of Orlando, they always go above and beyond to help you find something or provide great service. I’ve bought everything from towels, to clothes, to makeup, to a Dyson vacuum at this location. In the case of the Dyson, they didn’t have one boxed in the store, so it shipped for free to my house. It was on mega sale and the sales associate really did everything possible to make sure I got the best price and the model I wanted.
As with all Macy’s, if you have their credit card, you are privy to special deals and coupons. It’s been worth it for us (in savings) to have the store credit card.

This particular location in the Altamonte Mall use to be a Burdines witch no longer can be found here.
Macy’s in the other hand offers your usual just like Sears, JC Penney and others, you can come here and find clothe, shoes, perfumes etc.
I came here because the had an add on the news paper about watches on sale for $ 30 bucks and they looked very nice, i wen there to look at them and they were every penny. The people there were very friendly and greeted me as soon as they saw me and asked if i needed help and even one employee asked me what department i was looking for as i was looking at there map with the different departments.
Located in the Altamonte Mall making it very convenient to walk to other stores or around the mall before/​after you are done shopping here.
Four stars had a good shopping experience and found what i wanted for a good deal also i saw a lot of good deals on other items.
Will definitely come back to buy more here.