Orlando Sentinel

Please STOP delivering those annoying papers in the plastc bags. I have called and requested that you stop several times. What else needs to be done?! Please STOP STOP STOP. NO SOLICITING IN SUBDIVISION… STOP

A joke of a newspaper. Extremely liberal not to mention you’re lucky if you read 2 sentences in a row that make sense or don’t have a typo. I’d love to know what kind of morons work at this paper.

I have been an Orlando Sentinel subscriber for a pretty long time. I like to pretend that I’ll get the paper, sit down with a cup of coffee, and enjoy the Florida sunshine (while I read about all of the nonsense going on in our beautiful state).
The reality is the newspapers tend to pile up in my recycling bin unwrapped. But that’s my fault, not the Sentinel’s.
So, I was happily subscribing to a paper I seldom have time to read when I got a new debit card. And alas, I forgot I needed to update my payment info with Orlando Sentinel.
I was notified of this error by one of the grouchiest customer service person ever. Like I was some sort of horrible person for forgetting to update my payment info. So, naturally I hung up on her and promptly forgot I had a ever been a newpaper subscriber. I’ll just buy my paper from the nice people at Publix.
It would have been that easy, but I forgot about the digital access, which I had been taking for granted. Now, even if I buy the paper, I can’t read the articles online. Super annoying.
Fast forward a couple months and it turns out hanging up on the customer service grouch was a bad idea… they sent my $ 20 past due bill to collections. On the bright side that customer service rep was actually kind of cheerful.

Worst delivery service ever. They just can’t seem to be able to hire someone who actually can work competently. And the one day that you really need customer service locally (Sunday’s paper), they outsource it to the Philippines.
If you enjoy paying a company for a service that is completely unreliable and LOVE, LOVE, LOVE to be put out by calling and just getting the run around… then the Orlando Sentinel is for you!

Customer Service at this newspaper is practically non existent. I have a subscription with them, but they cannot manage to deliver the newspapers I have already paid for. When I call their Customer Service line to complain about the missing papers I am told by a pleasant representative that they are very sorry, that they will contact the delivery person, and they will have the missing paper to me on the next day.
Lest you feel I am fast to judge be aware that I have called them 4 to 5 times per week for the last 4 weeks regarding missing newspapers. For the last two week they still have not been able to bring me my paper. No explanations on why, and no one who can get results.
When I asked to elevate the matter, and to have the Service Manager for the delivery rep call me they assured me that he would return my call within 24 to 48 hours. That was Sunday. This is Friday. Still no phone call. That alone tells me that they do not value the customers who read their product.
In many surrounding areas the Sentinel has competitors who would be happy to provide service. Compared to paying for a newspaper that the Sentinel cannot be bothered to deliver, I recommend you look into one of those companies and get a newspaper delivered to your house on the same day it was published.

When I moved to Orlando, I was used to the Miami Herald. So my immediate reaction to the Orlando Sentinel was «Half the newspaper at twice the price.»
Now, the Sentinel is not even half a newspaper. Their budget cuts have gutted the paper. When you can push through an entire Sunday paper in an hour, there’s a problem. The business section has always been a joke. They don’t publish all stock quotes. The local section has been condensed. The life style section has been reduced to a fraction of its old self. One page of comics — most are really funny if you are seven years old.
Sports … I won’t forgive them for their alternately snubbing or smearing UCF. They publish that f-​ing asshole Mike Bianchi. Do I need to say any more than that about sports? Yes I do. I would be remiss if I didn’t mention how poor their coverage is of major events like National Signing Day or the NFL draft.
And then there is their unique approach to journalism. Which has justifiably earned them the nickname «da Slant.» I used to know the head of HR for the Miami Herald. Knight-​Ridder would only recruit reporters from five or six schools nationally. Da Slant recruits their reporters from Bithlo Tech.
I confess I haven’t lived in Jacksonville, but I’m still going to boldly state that Da Slant is the worst big-​city paper published in the State of Florida.

I wrote my earlier review sincerely hoping that I would have to eat my words.
I have enjoyed the Sentinel for many years, even going to the newstand across town just to buy the Sunday edition when I lived in Tallahassee.
The paper was one of the reasons I decided that I wanted to live in Orlando.
[quote]
CHICAGO — Media conglomerate Tribune Co., owner of the Chicago Tribune, Los Angeles Times, Orlando Sentinel and several other newspapers and media properties, filed for Chapter 11 bankruptcy protection Monday in Delaware so it can restructure its debt.
Tribune has repaid about $ 1 billion of its senior credit facility since real-​estate magnate Sam Zell, now Tribune’s chairman and chief executive, took the company private last December. But the situation at the company, which has suffered from industry-​wide declines in advertising revenue that have eroded its cash flow since the deal was made, is emblematic of the squeeze felt throughout the media business overall, and newspaper companies in particular.
[/​quote]
Was Sam Zell the killer, or is it the failed economy that seems to be sounding the death knell?
There’s plenty of blame to go around.

The Orlando Sentinel has really good news paper and always delivers no matter what only thing is that when your subscription is over they will call u about 20 thousand times to get u to subscribe but the bright side is they have really cheap deals for the news paper being deliver instead of going out to buy it and i have been receiving this newspaper now for years.