Publix Super Markets

I have always been a loyal publix customers, however my experience at this particular Publix makes me never want to go to any Publix EVER AGAIN! I had just moved to the area, and this store is only a few blocks away. I was so excited to have such an amazing super market just within a few minute drive. However, the customer service and deli food is absolutely disgusting! My husband had purchased a pound of chicken tenders at the deli the night before. Once we had arrived home and went to eat it we noticed it looked like they had used dark meat. It looked old, but we tried a couple of bites, only to realize it tasted as terrible as it looked. It was so terrible we couldn’t eat another bite. The following day I went back to tell the deli manager the upsetting experience we had. I was told by the deli employees that the deli manager was not there, but they could get my the store manager. I said that was fine. While waiting for the store manager a deli associate walked up to me and aggressively asked what I needed. I told her I was waiting on a manger, however she continued to badger me about what I needed. I continued to tell her I was waiting on a manger. Only to be even more disappointed to see that this manager had just as terrible, if not worse customer service skills. The manager, «Greg,» came over with a scowl on his face, and said nothing. I tried to explain my situation to only be cut off mid way, he obviously seemed extremely bothered and could care less about my experience. He said he would let the deli manager know and scurried off. I will never go back to this Publix knowing how poorly the customer satification is concerned. My intention was to do some shopping after, nevertheless after this encounter I felt so uncomfortable I left. If this is how the manager shows concern for the freshness of their food inventory I worry about how fresh ANY of their food is!!!

First a little background on this reviewer. A few years ago my body decided to fight me on what I was putting into it. I ended up in the hospital looking like I fell in a trellis of ivy that was covering a hornet’s nest. Turns out I had developed allergies to a whole host of things that I ate regularly. Fine, whatever. Changed my diet and at the doc’s recommendation, I went organic too. I was living in Central NY at the time and didn’t even have to switch my Supermarket (Wegman’s, woot woot). Great quality and variety of organic products at ridiculously good prices.
Fast forward to now where I am a recent transplant to Florida. I can’t exactly change my diet since I treasure my sanity but the prices for organic produce at Publix is exorbitant. Exorbitant, people! (yes I pulled out the fancy words). I didn’t realize how good I had it in friggin’ cold as balls Central NY. I’m not talking about a few cents diffence in pricing here. No, I’m talking about dollars in difference. As in 64 oz of organic juice being $ 3.49 vs $ 5.99. Seriously?! It’s store brand juice! I can’t even think of Public organic produce without a shudder. Some prices are on par with or higher than Whole Foods (gasp!). So now, this one-​stop-​shop girl bargain hunts. No gas wastage here at least. All the markets seem to be clustered together around these parts but it’s still as annoying as picking up rice grains.
Rant over, now onto PROs vs CONs
PROs
Great selection of almost everything (not so much the organics)
Decent ethnic offerings
Clean, well lit, well maintained shopping areas
Pleasant, friendly staff
Starbucks has nothing on them when it comes to locations
Good, frequent sales
CONs
Pricing (I feel so bamboozled when I walk out)
Selection of organic products
Produce is never really super fresh (shop mostly on Thursdays)
Seafood could be fresher (aren’t we in Florida?)
Sigh. Maybe I’ve just been spolit by my ex-​Supermarket.

Publix has been around for a long time in Central Florida and it is a rarity that I dislike a store. They are almost all cookie cutter in flavor but there are newer and then older versions that provide different flair when visiting. Such as the Publix on Edgewater Drive in Orlando. Originally built in the late 50’s/early 60’s this Publix had the old sign at the entrance that looks like a fighter jet has been turned on its nose with the wings tucked in. I grew up with this kind of Publix when I was much younger. I like it. The new Publix’s don’t have any flair. They are usually just stuck in a strip mall with the big green letters.
Over all I find all Publix’s enjoyable to shop at and while smaller versions usually don’t have as big of a selection, but if you ask they will try to get that item you like. Prices vary, but are usually fair market.

Good store just like all Publix I have been to, the only problem with this store is the parking lot, other then that it is small but still has everything including (like someone mentioned) Dry ice witch most Publix do not.
The staff in this Publix are friendly and willing to do whatever it takes to make you happy.
The store it self is located on 434 and Jamestown rd across from Outback.

I call this one my «little Publix». I lived in the area for years and still work right down the street. When I need something quick, I can find it and be in and out of little Publix quickly. What I rely on them for a lot is their supply of dry ice (which not every Publix has). Teaching Science, that’s always something fun to play with! Great employees, great service, great selection, & great prices. Yes, I’m a Publix snob!

Great Store… Friendly customer Service… Very clean… Subs are Great !!! Why shop anywhere else?

My five star rating is not just for this location, but for all locations! Publix is by far the best grocery store I have ever been to in the USA! When I left the Southeast I cried. Whenever I am back in the Southeast I make sure I have a Publix Sub and hit up the bakery! There is nothing like it. If I get married and I don’t live in FL, I have to make arrangements for them to make my wedding cake!