Sam’s Club

I am writing about my terrible experience at Altoona, PA Sam’s Club. My fiancé and I went in dead set on a mattress for our new home, so we went to wait in line to sign up for a membership AND credit card. We were the only ones in line and patiently waited for 20 min while another customer was helped. When it was our turn, we approached the counter and the lady immediately turned away from us and went down the counter to another older gentleman who said «I was next.» He had just got there, and she had seen us standing there for twenty minutes, alone, in line. Another Sams club worker told the lady behind the counter that we were next, and my fiancé said «We were next, why aren’t you helping us?» She shrugged her shoulders and made no eye contact with us. We then asked the other worker what was going to be done, and she said nothing. We walked away, no membership or purchase, and went to another store who showed us great customer service and a great bed. Thanks for pointing us in a better direction and losing our business and my in-​laws, who cancelled their membership!

Meh. Meh. Meh! That’s about all I can say about a visit to Sam’s club. Knowing that Sam’s is the cooler relative to Wal-​Mart doesn’t make it any better. I wasn’t particularly happy to be coming here, but when you aren’t the one driving, you don’t get to make the decisions.
I was like that little kid you take shopping with you that purposely drags his feet in hopes that you will get fed up and leave. I didn’t even want anything to do with the free samples. Even though the guy that was handing out samples of chicken sausage kept trying to get me take a sample. No sir, I don’t want any of your sausage!
The one thing I did like here was that they have self checkouts which makes for an easier exit. Even if they do have the stupid rule that you have to take the items out of your cart. Sure, I’ll lift that 50 pound bucket of mayonnaise out and put it back in the cart… right.
*Nifty thing here is they have a vending type machine that gives you free samples of prepackaged items. Depends on the week and which company wants you to buy their product.