Évaluation du lieu : 5 Oltorf/East Riverside, Austin, TX
Its a typical morning. Feeling a little tired from some late night studying the night before, I reach over to my night stand to grab my glasses. Only to realize I fell asleep with them on and they are now in two pieces. I giggled a little bit to myself and proceeded to put in my contacts. I could finally go inside the eye glass repair shop down the street from my house. I rode my bike and presented my glasses to the repair man. He was in some sort of disbelief that my glasses even existed. You see I own a pair of American Optical glasses from the 50’s. He proceeds to tell me; «Sir, I cannot fix your glasses for you. They no longer make glasses like these and I am afraid I don’t have the parts for them.» I live in Austin, Texas. Surely there has to be a repair shop that carries the parts for my glasses. I was wrong after the fourth shop tells me they can’t fix them. I begin to panic. These American Optical cat eye glasses have become my signature look. What am I going to do? I back track and think. The last time I got my prescription filled was in Amarillo, Texas. I frantically look for Dr. Neal Nossaman’s card. I spoke to Lauren and she transferred me to Davidson. I told him my problem and a huge relief came over me. He told me they could fix them. He was super courteous and professional. I shipped my glasses him and within a week, I was back to my cat eye self in Austin, Texas. Thank you so much, Davidson! =^__^=
Stetson P.
Évaluation du lieu : 4 Amarillo, TX
I really love the service, and they have a wide variety of glasses to choose from. However the prices are rather high, so if I’m in desperate need of glasses and have a budget – I wouldn’t be able to afford them from here. Overall, it’s a great customer experience.