AAMCO Transmissions Total Car Care

very honest… took my cadillac in cause i was sure the tranny was out, turns out it was just a $ 200 part.
i sometimes have trouble going to shops with out of state plates, these guys could of took me for a new tranny if they wanted… very honest.

I try to avoid chains, but I’m a fan of this AAMCO. The general manager is kind, friendly, and doesn’t try to price gouge me or take advantage of me and overcharge because I’m a woman. I’ve gotten excellent care and wonderful customer service, and they’ll keep me as a customer!

I dropped my car off for a rather simple repair for a transmission shop. I dropped it off on a Monday around 9am and was told that my car should be ready later that day. Of course it wasn’t, but I never expected them to finish it that day. However, the following day I called around 3pm to see when I could pick my car up and was told «nobody has started on your car yet, try back tomorrow».
Needless to say that I was slightly irritated but things happen. Now, the next day I called again around 3pm to see if my car was ready, and of course it was not. Finally on the fourth day my car was repaired and seemed to be working fine.
My biggest problem with this job was that I was seriously over charged for the job. The local dealer had quoted me for $ 450, which I only chose to go to AAMCO because I was told they could get the job done same day. AAMCO charged me $ 670 for the job, where the parts only came to about $ 120. THEN they refused to accept a coupon for 10% because they would have needed it before they started the job. Since there was no disclaimer of this on the coupon I of course tried my best but no cigar.
I WILL NEVER RETURN.