I was referred to Finesse by a family member who had gone there before so I thought it was a safe bet for a haircut. However the woman rushed through cutting my hair in 20 minutes. After I told her that my hair is curlier in the back than in the front and so to be careful when layering not to make it too short, she cut the back into 2 layers. I have long hair so having two blunt layers with 3 ½ inches in between is pretty obvious. Not to mention when she realized she was messing it up she turned me away from the mirror for the rest of the time. Then she tried to hide the bad layers by curling random sections of my hair to try to hide the back she rushed me out the door. This was all after she couldn’t get the two sides of my hair equal lengths. I cannot believe I spent the money to have her butcher my hair. I will never go back to this place.
DeDe A.
Évaluation du lieu : 5 Ames, IA
Wow! I love this place! I get everything done here, hair, nails, facials, message, you name it. Everything is wonderful! I go about 2 – 3 per month and find each visit relaxing and worth the money. Highly recommend for anyone who wants to be pampered! Juan does the best hair I’ve ever had and superb facials. See Sherry for message(the hot stones are awesome) and Jamie Hetland for nails — she is super sweet.
Natalie T.
Évaluation du lieu : 4 Des Moines, IA
For someone who doesn’t frequent salons often, I felt very welcome upon stepping into Finesse for my first-ever facial. Sydney and the gal who greeted me at the front desk were sweet and professional, luring me back for a follow-up even though I’d sworn to myself that I was only in for one appointment. The experience was so good ~ soothing voice & music, gentle hands, relaxing environment ~ I look forward to treating myself in the future for special occasions. The only downside was my post-treatment payment: The gal who rang me up both times(the salon manager?) was severely unfriendly, knocking me right out of my zen moment. If not for her, 5 stars.
Sarah F.
Évaluation du lieu : 5 Ames, IA
I’ve been going here for years, and have never had a bad experience. The technicians are constantly updating their training. It’s a great atmosphere, with a great staff. I’ve been their for coloring, cuts, perms, and even my wedding hair. I’d recommend Tasha or Mandy to anyone.