I must admit I was not impressed at first with the level of service I was receiving. I tried to purchase exterior doors and was running into road blocks. It was not until dealing with John in millwork that the problem was solved. If you are purchasing doors, speak with John.
Jess M.
Évaluation du lieu : 4 Amsterdam, NY
The staff here has always been super helpful, and go out of their way to make themselves available to any customers they see. I also like their store layout; everything is easy to get to and find. Their employees are all extremely friendly, too. As a note to contractors and professionals, their Pro services(such as their volume discounts) are nice, but they seem to be inferior to the Lowes down the street. Their policy is to match competitor prices, but when I asked them to do that, they gave me an attitude about it, and I had a lot of difficulty getting everything I needed together to make an order through them. It took me a lot of negotiating to get any of the discounts above 10% for a volume order… even though I can just use a 10% off coupon instead, without the trouble of going through the bid room. It’s not a huge problem. I still shop there casually from time to time… but as a professional, my large orders go through Lowes. I still like their store layout and customer service better, though.