Candy Cane Inn

I would give this place more than 5 stars if I could. My family and I go to Disneyland quite often and this is the place we always go. The rooms are clean and have little fridges and coffee makers in them. Also, free wifi a plus! This place has a cute complimentary breakfast every morning for its guests and has selections such as bagels, cereal, donuts, fruit, and much more. The best thing when staying here for your trip to Disneyland is that it has a very convenient bus shuttle that comes and goes straight to the front of Disneyland every 30 minutes. Overall, this place is cozy and will always be my selection when staying in Anaheim! Have had great memories at this hotel and will have many more to come :)

Absolutely lovely!
I’ve been a hotel snob all my life, always feeling the need to spend more than hundreds of dollars on a place to stay, thinking that is the only way a place guaranteed to be well cared for and clean. I was wrong. We visit Disney almost every year, and every year we usually spend too much on a resort hotel. This year, we decided to follow the reviews and try Candy Cane Inn, and we’re so grateful we did! It was not only beautifully clean, and charming, but also a stones throw away from Disney, with a lovely continental breakfast, and their shuttle (if you felt you needed it, we didn’t) was always there to take you back and forth to Disney. We celebrated my daughters sweet 16 at the Candy Cane Inn and they went above and beyond putting a card and cookies in the room to greet her! I highly recommend!
The Candy Cane Inn was a wonderfully sweet experience!

Earlier this month my wife and I stayed at the Candy Cane Inn. We had heard good things about the Candy Cane Inn here and other websites and we were looking forward to spending a couple of days while visiting Disneyland. We booked a king room and checked in on a Sunday afternoon. We stayed in Room 139.
Monday morning we got up early to be at Disneyland when the rope dropped to get a jump on the day. We had a great time but around noon it always seems to get busy so we like to go back to the room in the early afternoon to rest and take a nap. And that is when the trouble started.
It was extremely noisy there. The GM later admitted in an email to me they have a storage room nearby. Renting out a room when your guests are likely to have a bad experience is a really poor way to run a business in my opinion.
The house keeping staff there were constantly rolling the carts they keep their supplies in back and forth in front of our room. It sounded like jack hammers cutting up the side walk so I called the front desk and asked them if they could get the workers to quiet it down so we could get some sleep. The front desk person was apologetic and said they would get right on it.
I called and complained about 4 times over the period of about an hour with no positive results.
So about 30 more minutes go by this time and I call again. The person I spoke with this time seems tired of my complaints. He said they could find me another room in the hotel if I didn’t like the one I had. Only problem with that is I’m supposed to be resting and taking a nap on vacation. Another problem is when my wife goes anywhere, she packs like we are going to be gone for months instead of a few days. And when we get to a hotel she unpacks everything and it is a big production to get it all packed up again. So I tell the guy all of this and I ask him is it possible he could get the people just to quiet it down a little bit or was that impossible?
He said he would try to fix the situation. So I hung up and nothing changed. The place was as loud and miserable as ever so we just gave up and laid there in bed mad on our vacation. After a little while we got up and went back to Disney, more tired than when we left earlier in the day.
So the next day comes and it’s the same thing. Tons of noise and we could not take it anymore. So I called the front desk and told them the story, again, and said I needed a new room.
So we packed everything back up and moved half way done the walk way to the next room. The room was also dated but it was quiet so we figured our troubles were over and we could now enjoy what is left our little vacation in peace.
So the next day we go to Disney and come back for a little rest in the afternoon. My wife and I are in bed and all of a sudden the door swings open and a guy from the hotel is standing there staring at us in bed. We do not have a lot of clothes on. I expressed a few choice words towards him and he stood there for a moment and said sorry and then said something about the sink then he left. I didn’t complain about the sink so I have no clue what he was doing in our room.
I went to check out and, once again, asked to speak with the General Manager. The gentleman at the front desk said he was not in but he was one of the managers and he would be glad to assist me. So I tell him about the noise and all the calls and so on. Then I tell him about the guy who came into our room. The manager, named Rigo I believe, said that the employee should have knocked several times prior to entering the room and Rigo apologized for his behavior. I then asked Rigo what the GM’s name was and he said Robert Fambrough.
Later that day Mr. Mr. Fambrough called me and apologized for the noise in the room. He also emailed me but made no mention about the employee who entered our room without permission or warning while my wife and I were in bed so I brought it up with him and expressed my feelings about it and the awful treatment we received at his hotel.
Mr. Fambrough then suggested something about a discount on a future stay and I informed him we would not be staying at Candy Cane Inn again. Please note in the future, when your guests get turned into a peep show, in there room, they don’t want to hear anything about a discount on a future stay.
He made no offer of a reduction in rate due to what we had to endure at his establishment so I expressed to him my desire for a reduced rate on our stay or a comp on the days we had extraordinary problems. Mr. Fambrough said he could give me the manager’s special of 109 dollars per day from the 136 dollars per day, I had already paid, but could not comp me anything but he would check with someone else about it. Mr. Fambrough then said he would get back to me later concerning this matter. That was on January 7, 2016.
Today is January 28, 2016 and I have yet to hear back from Mr. Fambrough. This was the worst experience I have ever had in a hotel in my life.

My wife and I go to Disneyland at least once a year, we are located three hours north of Anaheim so we are always looking to find the one hotel we can call «the one».
This time around we took our four year old daughter for her birthday and my mother in law to help with our daughter when she got tired in the parks. We booked a two bed room. From the outside the hotel looks clean and it’s minutes away from the park. You can literally walk there. There’s also the shuttle that picks up every 30 minutes which was convenient because we could go back to he hotel when our daughter got tired and then be back at the park fairly quickly.
The staff we encountered was helpful. The room itself was on the smaller side… With two beds there was barely room to move around. The complimentary wi-​fi was difficult to get to work (when trying to sign
in I would get a message from my browser: due to a disastrous misconfiguration Google Chrome cannot connect) and the few times I did get it to work I kept getting a message that chrome could not authenticate the security of this domain. In other words the free Wi-​Fi left a lot to be wished for.
Pros:
Close to Disneyland
Free shuttle
Free parking
Cons:
Small room
Wi-​Fi
We did get a $ 10 off per night on our next visit but chances are we won’t use it and on our next visit will try a different hotel.

The Candy Cane Inn is my families and I’s favorite hotel when we travel south to the ‘happiest place on earth’. The hotel maintains a high level of cleanliness, a satisfactory pool, and an amazing complimentary breakfast. The hotel is a short walk (less than five minutes) to the park gates, which allows you to avoid the hotel shuttle traffic. If you are unable to walk, or just prefer not to, the hotel does frequently run a shuttle directly to the park gates.

This hotel came highly recommended from our friends who frequent Disneyland. It is clean and very close to Disneyland. It seems to have a very loyal following.
We were given room 202 which is located on the second floor right along the road. It was extremely noisy with sirens, motorcycles, loud vehicles, and loud talking all night. Needless to say we didn’t get a great night sleep since all of the noise kept waking up our toddler. The next day I mentioned our issue to the front desk and was only offered a $ 10 credit on a future stay. We actually ended up driving home that night since we knew we weren’t going to get much sleep.
If you decide to stay here, request a room away from the road, at least if you have small children.

First off, I wanted to thank those two reviews that were extremely helpful in alerting me to the bed bug situation at Candy Cane Inn Hotel. Thank you so much for allowing us to cancel on time and avoid our stay. Just to let you know, I’ve stayed here twice before in the past 5 years ago and have been a patron of this hotel. Since the bed bug information was new information to me, I inquired about the situation on the phone, and they told me that management is handling the issue with this hotel guest and would get back to me because management was in a meeting. Five hours later, management still hand’t called. I called back at 9:30 to cancel my reservation, and I told them the reason why. I said that because management never called, it tells me that you have a bed bug situation and I need to cancel my $ 800 reservation. They promptly took my cancellation free of charge because I was within the period to cancel. What I found interesting was that twice I mentioned bed bugs, and no one ever denied it. They never even acted like they wanted to keep my business. They never said they took care of the problem and I suspect that more than likely they currently have these nasty critters. You’d think that they’d be on top of it to fix the problem to inform all of their patrons that the issue was resolved — or at least tell me that on the phone, but they did not… which leads me to believe that their hotel is infested with these bugs and that the problem still exists. Also, it’s quite ironic that no one got back to me regarding this situation at all. STAY AWAY… I WILL NEVER STAY HERE AGAIN because I’d never want to put my family at risk of acquiring these things — especially bringing them back to our house.

Close enough to walk if you miss the shuttle, and beds are comfortable. It’s a motel style place, so not very quiet. Our neighbors were outside our door at 6:30am and woke us up, but I suppose that could happen anywhere. Breakfast is basic, but good enough. I wouldn’t say this was the most amazing lodging experience of my life, but it’s good enough and CLOSE!

Just finishing up a five night stay here at the Candy Cane Inn and family had a blast!
It’s a smaller style hotel that doesn’t feel like one of the mega complexes that surround the park and the location is perfect… it is a short five-​ish minute walk to the entrance or they have a FREE shuttle for when the family is too tired to walk home… I mean who does that still? EVERYONE else around here wants you to pay for the shuttles and the Candy Cane would certainly be able to get away with charging for their shuttle, but they don’t…good for you Candy Cane Inn — also they DON’T charge extra for parking… once again, Thank you Candy Cane for not «nickel and diming» my family… Disneyland has that experience covered!
We had a room on the second floor in the back so there was basically no noise other than what you’d expect when you’re not at home… it is a hotel with people on vacation and shocker… there are kids here too! They might make noise on occasion.
The room was clean, comfortable and no complaints about it at all.
Staff was universally VERY friendly and polite. Not sure about other reviewers that had issues, but everyone we encountered was great and asked about our day… offered information up… answered our questions or tried to find out answers for us.
Daily continental breakfast was great as well… eat by the pool area or if in a premium room they deliver a basket to your room.
Candy Cane Inn… we will be back for sure!

i make frequent trips to Disneyland and after staying at a variety of places, I have finally become a regular at the Candy Cane Inn. While it would be nice to stay at the Disney hotels, they cost at least twice as much and I can’t justify that given how frequently I travel to the parks (and how long we sometimes stay).
I don’t have much to add to the positive comments others have made. .. the place is really nice-​looking with exceptionally lovely landscaping, both qualities which are missing from many hotels and motels in the area. It also features landscaping elements used around Downtown Disney and other non-​park Disney areas (bougainvillea). The place seems to be swarming with gardeners clipping, watering, and re-​planting away, keeping the feel of the place so pleasant. Also unlike other hotels and motels in the area, its signage is very subtle – in fact if you don’t know exactly what you are looking for, it is easy to miss on the first visit. Garish signs in bright colors are pretty much standard up and down Harbor Boulevard. I’m really curious to know what the lavender ribbon thingie that they use as a logo is meant to represent – people at the desk don’t know. Anybody have an idea?
Free breakfast is really good – now they have Greek yogurt, and they always have at least one «adult» cereal in addition to the candy-​cereal for kids. Coffee isn’t bad, but there is also a Coffee Bean and Tea Leaf right around the corner on Katella. I imagine they will break down one of these days and get one of the waffle or pancake machines that so many hotels now offer.
The place is on the same block as Disneyland – in fact you can see the back of Radiator Springs from the hotel parking lot. I suppose that one of these days Disney will snatch the property up, but for now the CCI is holding steady as an independent business.
On the first few times you ride the shuttle, keep your hotel key handy because some of the drivers ask to see it until they recognize you. (Really, is it so important to keep non-​guests from «stealing» rides on the shuttle, especially when there are only 2 – 3 people riding it?) The shuttle is really convenient but I usually seem to be out of sync with it, and end up making the easy distance to and from the parks on foot. Having not one but two convenience stores right next door can also be very handy!

We booked 3 nights here for our little quickie trip to Disneyland, and we had never been here before. I saw this place had mostly great reviews, and I am glad we stayed. The price was typical for the area, but a pretty good deal when you factor in that it includes breakfast, wifi, and parking. That made it a better deal than others. The breakfast was definitely a step above most. In addition to the bready items served most places, this place included hard boiled eggs, cubes of cheese, and yogurt as well as fresh fruit. I made myself a toasted bagel with cream cheese and hard boiled egg sandwich every morning and I was one happy camper. Coffee was good as were the juice choices.
The room itself was clean and spacious. The first room we went to had a toilet that was running on a loop, and a safe that did not work. They told us we would have maintenance come in as we were walking in the room. I was not sure why they would give us a room like that and asked to be moved to another room and not have to deal with maintenance. And the front desk guy paused for just a brief second, but then moved us, so that was fine.
TV seemed to play only channels with «Modern Family» on which we found humorous. The pool and hot tub were great, we used them once. Grounds were very pretty, and the free shuttle to Disneyland was fantastic. We also had some nice vending machines a couple steps from our door, which was nice for a late night soda.
I think this place is solid. I would stay here again for sure!

I’ve stayed at a few hotels near Disney Land but I have to say that Candy Cane may be one of the better ones.
My family and I stayed here for 3 nights and did encounter some minor issues but they were addressed very quickly (broken light switch, weird spot on the ceiling in the bathroom, broken safe) — not huge issues but we were impressed by how fast they took care of them. They also left a bag of fresh cookies and a card which was a nice touch.
The rooms are small, but you’re really just sleeping there anyways if you’re going to the park. They were large enough for what we needed them for. Also free Wifi which worked just fine.
The free breakfast in the morning was also pretty good compared to other hotels, there were plenty of bagels, pastries, muffins, bananas, cereal to choose from– no hot items but that didn’t bother me as everything tasted fresh and was actually good! We had breakfast by the pool each morning.
The shuttle going to the park was also handy to have and it was easy to catch a Lyft car and shuttle to the airport from the front lobby.
There’s also a CVS located one block away in case you need any necessities– Disneyland is about a 10 minute walk but was close by otherwise.
I’d stay here again, we thought the staff was friendly (they also helped print our boarding passes for no charge), issues were resolved quickly and the rooms were decent.

Great location, really good breakfast fair price and good laundry facilities. I only wish the beds were a little firmer. For those who have little kids or just exhausted the hotel provides a free shuttle to the park. It is a short walk to all the shopping one may want. We went to the Angels game and a free shuttle was provided by walking a block from the motel.

We left this hotel with a bad taste in our mouth. The landscaping is beautiful and our room was clean, but the customer service is terrible and when I stay at a hotel the customer service is what makes me want to come back or not. We booked the AAA rate, but I forgot my card at home so the guy raised our rate back to the standard rate. That totally sucked, but I get it.
We had a room on the second floor, so we had to lug our stroller up and down the steps multiple times a day. I’m not sure if there was an elevator because that was never mentioned. We had a standard room and it was motel-​like. I wish it was as nice as the outside grounds. Our toilet kept failing to flush. The water from the sink ran white. The TV only has a handful of basic cable channels. I went to the front desk to ask for more pillows and the two employees were so busy talking about their personal issues they didn’t help me for a minute or so. I never even got the pillows. We also asked for a plastic fork and the lady said they were only for breakfast so she can’t give one to us.
Upon check out I asked if the promo code DIS for $ 10 off could be applied and the lady refused and argued with me. Then with my receipt she gave me $ 10 off a night for the next visit, but everyone gets this upon check out! As a business you need to realize that giving someone $ 10 off a night to make them happy and bring them back is more important than not doing anything for them and therefore not getting repeat business. If this hotel gave us a few dollars off a night, we would come back and spend hundreds.
As a last note… this hotel is so close to Disneyland and the walk is super short. Waiting for the shuttle is silly.

A nice quite place after the hustle of Disneyland
I found the rooms to be nice/​clean and the bed was very comfortable .
The morning breakfast was fine but my only complaint was the coffee was horrible
(it tasted like the generic coffee from the dollar store: (
The whole place was very well maintianed and especially comfortable around the pool area .
The pool is only 5 feet at the deepest part but did the job very well and so did the hot tub.
Any way i found it quit convient that the hotel is on the same side as the park which help avoided the majority of the crowds and just next door there is a 711 which i found very convient
This was my 3^rd trip to Disneyland and i have stayed at other places but when i go back I’m going to make resevations at this place again .
Oh yeah I can not for get the staff THUMBS UP

Love the Candy Cane Inn and always stay here when we go to Disneyland. Every time we come they greet us with smiles and are very nice. Usually we can check in early when we come which makes it nice to not have to wait until 3. Not to mention the free parking! Almost all other places to stay charge at least $ 30 extra a night for parking. If you have annual passes to Disneyland or AAA the rooms here are cheaper. Also each time you leave you get $ 10 off a night your next visit which we always use.
Its great that you can either walk or take the free shuttle to the park. We usually walk since its so close, but by end of the day its nice to get that ride.
Breakfast in the morning is great you get donuts, bagels, hard boils eggs, yogurt, cheese, toast, pastries, banana, apples, coffee, apple juice, milk, cereal. My boyfriend is always excited for the breakfast lol!
Always a wonderful stay. I’ve been staying since a child here and still stay here about twice a year. Beautiful and quiet place to stay! I love the motel style since then your not stacked all up on each other and have to hall your luggage a long way. I recommend them to everyone I know that is planning on going to Anaheim! Even good if going to Angels game.

Usually my family and I stay at the Annabella hotel if we are not staying at the Disneyland resort. We had driven by this hotel several times and we decided to give it a shot.
It’s VERY clean. The room is nicely decorated, and the grounds are really beautiful. The pool area is on the smaller side, but the jacuzzi is in a gazebo and it’s just cute.
The staff has always been friendly and accommodating. The free parking is another HUGE plus. Also the continental breakfast is pretty legit!
I love the candy canes that are out when you walk into the lobby, along with lemon, lime water and coffee. The price is totally worth it. While some people complain that it’s a far walk from Disneyland I really don’t think it’s far.
We love it here and this is now our hotel of choice when not staying at the Disneyland resort.

Wife and I stayed here for the first time and we both agreed that we’d come back. This isn’t the best hotel in the area, but there’s a lot of things that we liked about this place. First of all, the location is great! It’s a 10 minute walk from the entrance to Disneyland. If you don’t want to walk, they have a complimentary shuttle that goes to the Disneyland Resort and does pick up and drop off every half hour. The rates are reasonable, especially with a AAA discount. Additionally, they provide a complimentary continental breakfast. However, my favorite amenity they provide is FREE PARKING! And, they have plenty of parking for all the guests. I’ve seen reviews from other hotels in the area and those hotels charge for parking and some don’t have enough parking spaces for their guests. Plus, upon checkout, they gave us a discount voucher to use on our next visit!
Couple of issues that could use some improvement… Our room could have been cleaner. Our room wasn’t super dirty, we just felt like Housekeeping rushed through cleaning the room. For example, the bathroom sink needed to be rinsed out. Also, the toilet was not flushing properly and Maintenance had to come and fix it.
But as stated, we’d definitely stay here again. If you need a room just to sleep and shower, then the Candy Cane will fill the need.

I really liked this place. And I was not expecting to. Somehow just the name didn’t sit well with me. And I had envisioned a very old, outdated, and possibly somewhat run down establishment. Not even close. The grounds were well groomed, very nice. And the buildings, as well as our room were clean and up to date. Our customer service with the desk staff was above and beyond great. And we will most definitely stay here again.
It wasn’t an over the top, fancy boutique style hotel. But it was all that we personally needed. It was clean, with helpful and friendly staff, and it wasn’t too terribly expensive. We also loved the little pool /​courtyard area, which is where we ate the free breakfast each day. And by breakfast — the days we were there it was hard boiled eggs, pancakes, bagels, cereal, coffee, tea, orange juice, and maybe some fruit and pastries. But it was enough to sustain me so that I could walk to get my bigger breakfast an hour later.

Love this little place! First of all I saw a guy complain in here that it’s too noisy, really, hahaha! Bro this is a hotel with Disney next door with a shuttle to go to Disney so of course it’s gonna be loud at times, this is not a damn library guy! If you want peace & quiet then go stay in «A Van down by the River»! This place is great! The staff is friendly & good at what they do. And the FREE Continental Breakfast is awesome! Love that they have a free shuttle every 15 to 30 min to Disney & back.
The rooms are nice & cozy & the kid & adult pool is very nice & they got washers & dryers here. And a lot of Food places walking distance & a 7 – 11 as well. And they got a iron in here which is a plus for me. And it’s very affordable. We come to Disney 3 times a year & for the last 3 years we have come here to stay every time & we love it!