Crystal Cleaners

Do not bring your dry cleaning to this establishment. First of all they’re not organized and had a hard time finding my husbands suit and jacket. And the white sports coat that my husband has only wore one time, they put 3 – 4 stains in it that was never there in the first place. And they are telling us that it was in the jacket already. «I am no professional!!!» This white sports coat we bought in Las Vegas was $ 150 and they’re trying to say that they didn’t do it. Save yourself the trouble and go somewhere else!

I was introduced to this dry cleaner through work, and later began using them for my own clothes. I’ve never had an issue here and would definitely recommend their services. Only once were my clothes not ready on time, but it wasn’t a huge a deal for me.

If you wanna pay $ 10 extra for altered/​tapered dress pants then go here and get ripped off. Two lady’s tried helping me out and most of the time they just kept switching from English and then to their language for the majority of the conversation. I have no idea what they were saying, but it didn’t sound good. They tried charging me $ 18 to alter ONE pair of pants. I thought they were joking but they weren’t. When I told them I’ll just go somewhere else since they charge too much, one of the lady’s looked at me and asked how much I could get them done elsewhere. When I told them the price my friends dry cleaning spot charges they laughed and one of them basically pushed my pants off the counter while still laughing and saying that price is too cheap. The only reason I went to them is because they’re super close to my house. So if you want horrible/​rude service then go here. If you want good service go check out the dry cleaning spot on Magnolia & Ball Rd instead

I love Crystal Cleaners! I have been taking my shirts there since my return to California 8 years ago. I have nothing but praise for the way they do my shirts.
The staff is so nice, they know me and always greet me with «Hi David, how are you?» when I go there. Once I sent my adopted son in to pick up my shirts and when he came home he said the ladies all said, «You must be his son, we have heard about you.» Needless to say, the won him over!
I’m moving soon but plan to keep bringing my shirts to Crystal Cleaners!

The staff always welcome me with a smile and willing to help my needs.
Highly recommend a quality customer service, great job and good value.

Went here to have my coat dry cleaned. Went to pick it up on agreed day and when I got it, the belt was missing. I told the lady (don’t know her name) that the belt was missing and all she could tell me was «sorry.» The coat was new, only use it for a weekend. I told her the coat was $ 200+. And it needs the belt. But again, all she said was «sorry, it’s not here.» At least she knew how to say sorry? I would never recommend this place. It was nearest my place that’s why I ended up there.

Don’t bother trying this place out!!! I’ve been here more then a couple of times. The 1^st two times they did an all right job. I did notice they cleaned a white item and it turned a little pink. I went back again two more times before the last time they did a horrible job on the cleaning I spent over 200 bucks on my clothes and my husbands. They left spots and white fuzz on the coats I couldn’t go back to complain since I just had a baby. So I gave them one more chance, mention to them what they did last time gave them more clothes to clean over $ 200. I picked up our clothes and they mention some spots that wouldn’t come off on a certain dress I was confuse because that dress had no spots. Upon coming home I looked at the dress I saw they damage my silk dress it wasn’t spots they chemically damaged it. Burnt creases on the bottom back side. That dress was practically brand-​new!!! They of course still left spots on the other clothes I would rather pay a little more then come here and risk and damage my clothes.
Save your money and stay away. I gave them 4 chances with lots of Business. And they don’t seem to care!!!

The lady who was working here was very rude. I called ahead of time to see if they could alter a pair of pants while I waited she said yes there was going to be an up charge for the same day service but it should be ready in about 15 minutes. I went to the location tried on the pants she measured them to make sure that they were going to be the right length and pined them. I sat down to wait for them to be altered and the lady looked at me and said «What are you doing?» I politely reminded her of our telephone conversation and she told me I heard it all wrong and that I should come back in two hours. I went back to hours later reluctantly and was given the jeans. When I got them home they were about an inch and a half longer than where they should have been and where I know they were marked. I ended up spending $ 10 on a hack job hemn. Which will need to be redone. My suggestion is to not bother going to this place for alterations they will not alter it properly and they’re downright rude

Dropped my daughter’s prom dress off Wed, picked it up Sat. At noon. The lady at the time was kinda rude. I made a remark that it as hot in there, but it was hot everywhere, it was 100° outside. And she responded with do you want to wait outside? That’s a dumb question, I was trying to give you a description of how my daughter wants her dress done. I’m paying for it. Anyways, I have tough skin and brushed it off. They did a good job, they hemmed the dress. It was long, the lady asked if she wanted a tail or train in the back and if she wanted her shoes to kinda show in the front? And she did, the lady also asked if we wanted the dress pressed, which we did. I thought it was pricey for what they did, she even commented that she under priced me because it was 2 hem’s. Anyways they did the job, in good time, pricey for me, kinda rude, good quality.

Crystal charged me for a repair on a zipper which failed. I took it back and even offered to pay more. But the owner said that he had no knowledge of me or the garment. Shocking because I do a lot of biz there every month. He so much as called me a liar and thru me out. I have found a more reputable cleaner. There’s plenty of them around.

I brought my white wool coat here looking for a 1 day dry clean service and am very satisfied. My coat looks brand new! The lady who helped me was also friendly. I’m happy with the results. I’ll be coming back next time I need my coats cleaned.

Walked in on a Saturday and asked one dry cleaning while the owner I assume was playing with his phone. I said good morning and he didn’t acknowledge me, I asked for one hour cleaning and he said we don’t do that on Saturdays and all this time he is still looking at his phone! Very rude!

I was concerned coming here based on Unilocal Reviews, and for once Unilocal users were wrong!
I walked in with two sweaters and a suit. The lady at the counter asked if I’d been in before, and said I looked familiar. She welcomed me to the store, gave me a fist bump, and gave me my ticket.
A day later my clothes were ready. My wife’s sweaters were perfect, my suit was perfect.
They did the job right, and for the low cost of 15.09.

I’ve been coming here for 10+ years… run by a nice couple… they just know me by name… I honestly don’t know if their prices are competitive, but it’s the only place I trust my clothes to…