Katchakid

Scheduling the estimate was quick and easy. The sales person (Doug Snyder) showed up on time and was friendly. He was very knowledgeable about the product and the safety regulations we need to conform to as a business owner. I liked that he brought samples of the parts with him, including a mini replica of the gate. Everything is itemized and that is where the costs goes up. Want brass anchors instead of plastic, that’s extra. If you want the net roller, it cost extra. If you want the wrench to operate the roller, yes, that is also extra. We have an entry step that extends from the pool, so it isn’t perfectly round. Putting the net around that portion costs extra also. By the time we got down to the numbers the net cost more than the other 2 companies we called. Everything that was extra was standard with the other companies. Needless to say, we went with another company, but I’ll give the stars for the customer service and the process.

From the quote to installation, we had a great experience with Katchakid. They were fast and are easy to communicate with and, best of all, our pond is now much safer for our toddler.

My 7 and 4 year old grandchildren will be here in June so we want to be ready. Best thing we’ve done so far is call Katch-​a-​kid. The netting pool cover they provided is outstanding and performs exactly as advertised (I tried it myself.) The folks who came out to help us with the paperwork were personable, professional. They arrived on time and walked us through the product, the process and the price. We appreciated the choices available to us and the advice they gave us.
A couple of days later the installation guys arrived on time and got the installation done quickly and efficiently. They, too, were personable and took the time to explain the installation and then then the operation of the netting.
We got great follow-​up from the company asking about our installation and overall satisfaction.
We highly recommend not only this safety solution, but this company for their great people, their great work and their outstanding product.

Who would of ever thought getting a pool fence purchased and installed could be such a GREAT EXPERIENCE! I had received about 3 different quotes and the ONLY vendor that personalized a professional follow up was Maggie with Katch-​A-​Kid. Her belief and confidence in her product along with her genuine interest in helping my family secure the best solution for our home was absolutely incredible. The quote was easy, the ordering was easier, and the installers were SO INCREDIBLY KIND and considerate to ensure everything was to my «perfectionist» style nature. In fact, the installers actually did a few modifications to the proposed plan and the end result was 10 times better than what we originally requested. The product is fantastic and the service is INCREDIBLE!!! Tell Maggie Kris sent you and I am sure she and the crews will spoil you too… Every home improvement industry should take suck PRIDE in their product and service — EXCEPTIONAL JOB KATCH-​A-​KID!!!

I am in love with the safety net they’ve installed on my pool. I had so many questions and they answered every single one of them. The net seems sturdy enough to roll on. Katchakid really own up to their name. I definitely will recommend this company to my friends and family.

We purchased a pool net to protect our son from falling into the pool accidentally. I have been extremely pleased with all aspects of their work. The installation went smoothly, and they took all the time we wanted to walk us through every aspect of the net. It is relatively quick and very easy to put on and take off, and it looks much better than a fence around our pool. Most importantly, the net works very well (our neighbor’s son and our dog have already «tested» it). Customer service is also top notch. We recently replaced some of the stones around the pool edge and lost one of the anchors in the process. I called the company and they mailed us a replacement anchor immediately for free!