OC Optometric Group

We decided to get away in June on an eight day trip down to Southern California. The first day while at Disneyland, our 15 year old sons glasses broke! Not something we were expecting of course… So we started calling around to quite a few places looking for a replacement frame for the lenses. His prescription is very high so that made it an extremely difficult situation. After calling numerous places with no luck, we found Orange County Optometrist. We called and the young lady offered to help us find a pair or try to reshape the lenses into another frame and that was our light at the end of the tunnel!
We went in and when the Optometrist came out he immediately seemed like he knew what he was looking at and how he was going to fix our sons glasses. He searched around and found a similar frame, he then reheated and adjusted them. The weight came off our shoulders, our son could see again and we were able to actually continue on our vacation!
I would definitely recommend them if you are in the area. They are lifesavers!

Updating to a 3-​star experience. Went on a Saturday during their regular scheduled hours (the website and phone message states they are only open on the 1^st and 3^rd Saturday of the month) to pick up my glasses but they were closed. I didn’t notice a notification on the door, there was only one that stated they were closed for the holiday. When I called, the voice mail stated that they would be closed for the holidays on December 6^th. Really? Which holiday is December 6^th?

This place might have fine doctors but the custom service here is terrible terrible terrible!!!
I ordered a pack of contacts from this office two months ago and expected it to be delivered through mail. But after two months of my order, I still did not get the contacts. I called several times when I was waiting for the package. But every time I call, I was either told they do not know about this order or I have to wait. So I waited and called, called and waited and called. I asked for a refund. And now they told me that they cannot find the package now. And they cannot give me the refund until they find the package. WTF!

I was referred here by a friend and I have to say that this office is pretty darn awesome. There’s a decent selection of glasses on display, but I believe you can order frames that aren’t on the shelf. The place is hard to find the first time around. It’s located near neighborhood homes in a way.
Besides all of that, look for Dr. Jenny Kuan. She did one of the best and thorough eye examinations I’ve had in the past 5 years.
If you’re in the area and are in need of an optometrist, this is definitely one of the places to go.
SEE you.