Surreal Systems

I have had contact with Surreal Systems on multiple occasions. Everyone at this company from the office staff to the technicians are friendly, and they always have a smile on their faces. It is hard to find a company that is dedicated to please these days, and the way this company is focused on their customer’s satisfaction can not be beat.
I would highly recommend this company to my family, friends and colleagues.

If I could give 10 stars, I would! From the first contact with Ed, the sales representative, to the details in terms of the contract, and the top notch installation team which for me consisted of Cort, andTyler (Surreal), electrician Jason and painter Jose, all went absolutely perfectly!
Ed and Surreal were very flexible as we changed from wired to wireless, and they even volunteered (without my asking) to decrease the final invoice due to less labor and materials needed… totally professional and trustworthy to the say the very least! As this was a two day project, the team 100% cleaned up in between the two days, and it looked better when they clean up then when they started. remarkable! I had an issue, technical, after install and they immediately came out to fix.
I will always use SURREAL. thank you

I have worked with Surreal on a number of AV projects in my home and business and they are the best! Very professional, knowledgeable, value-​conscious and responsive. I appreciate that they are always willing to provide support and answer questions long after the project is done and their payment is complete. I can’t recommend them enough.

Matt and his team are absolutely amazing. We had our system built by another company. It had so many problems and Matt and his team were able to come in and revise the system so that it worked better. Anytime we have an issue, they are available to fix it, even if it’s something small. Very professional and a nice group to work with. I can’t wait til be build a whole new system from ground up with them in our new house (once we buy one shortly). I highly recommend using them for your home theater needs!

Great company to work with. Very knowledgeable, professional and provide excellent service. They did so well on my house that I hired them to work on a big project for my company. Eddie is a great, conscientious service rep. Overall the most painless contractor relationship I have ever had to deal with. Thanks.

We’ve been working with Surreal Systems at our house for a couple of years now as we roll out Control4 home automation and we’re glad that we’re working with Matt and his team. We were first introduced to Matt when we took the house down to studs with a major remodel.
Projects we’ve had Surreal Systems do:
— Install an equipment closet where phone/​sat/​router comes in.
— Install a media server closet for automation equipment.
— Installation of Cat6/​phone/​AV structured cabling throughout the whole house.
— Installation of the main Control4 system and doorbell intercom system.
— Installation of whole house audio, integrating Sonos and Control4.
Matt is outstanding at gathering requirements to propose a solution that meets the customer’s needs and doesn’t oversell solutions. I’m a tech fanatic and there’s been several times he has reined me in to keep things cost effective!
Matt’s staff is professional and courteous, especially Amos Cook. They show up on time, perform to the Statement of Work and leave the work area cleaner than when they arrived.
Finally, it’s worth sharing that Matt does not skimp on materials. We are planning to install surveillance systems in the future; Matt immediately mentioned that he had already run extra wires to support future capabilities (without my knowledge): the wire is inexpensive and it was easier to plan in advance while our drywall was out.
PROFESSIONAL
COURTEOUS
COMPLETES PROJECTS ON TIME
HIGHLY RECOMMENDED

Surreal Systems and their «complete» staff are positively the best! They offer suggestions that will fit your needs, not just trying to sell a system you don’t need or would never use. They have streamlined all of our electronics from TV, recorder, to full house music. They are the greatest and we love having them in our home.

Matt and his crew did an excellent job with their design and installation. They were very professional and cleaned up their work area. Amos did the programming and did a great job with explaining the system and how to work it. We love it!

The best by far, reliable, as promised, honest, and never tried to up-​sell.
As the weeks go by, we learn more and more about the system they installed, we had no idea all this technology was available.

Surreal systems is bar none, a top-​notch home theater company. We are so glad we used them to «transform» our family room into a first-​rate home theater experience.
It started with a consultation where Matt learned our family’s needs, and every one was addressed in our final project.
Our project included:
New 65-​inch flat screen.
Integra home theater receiver
Definitive technology speakers, front and ceiling
APC power conditioner
Sony Blue Ray
Apple airport Extreme whole house wireless internet
Surreal systems home-​designed ventilation system
These guys really know their business and as others may have stated, the customer service was great. Our primary installer and instructor was Amos, and he definitely spends a lot of time with you, teaching you how to use the system as well as cusotmizing it further to make all those last minute tweaks that you never thought of needing before.
I would reommend them to anyone looking to set up a home theater the right way.
PS – We also used, at Matt’s recommendation, Greg Lizzotte desgins for our home theater cabinetry. Greg also was excellent and works so well with Matt in terms of creating a product that meshes very well with all of the equipment.

You guys were terrific– Matt and team. Thank you for bringing music into my whole house– what a joy. Working with you was so easy and I love that attention to detail was paid to every single aspect of the job. Will call you back for more work for sure.

Where to begin… Matt and team were incredible!!! Matt spent the time to listen to what we were looking for and designed a perfect system for us that surpassed our expectations AND came in UNDER budget. Every step of the process from the estimate to installation to educating us on the system was provided in a very professional manner. We could not be happier! PLUS Surreal Audio has patiently worked with us after the job was complete to answer our questions and make modifications to make the system perfect for us! They are the best!!! We will definitely use them again in the future.

Matt and Surreal Systems outfitted our new offices about a year ago and did a great job. After looking at several other contractors it was Matt’s portfolio and personality that really sold us. We could not be happier with what we ended up with.

My Dad bought a new house and used Surreal Systems for installing the surround sound, tv, universal remote (which is awesome), etc… They did such an amazing job. Everything works seamlessly, it looks great, and they made it easy to use. The actual system itself is pretty mind-​blowing. All of that aside — the staff is knowledgeable and friendly; the owner, Matt, is just an amazing guy. I highly recommend them, and really, their name says it all… You won’t be disappointed.

I’ve used Surreal Systems in two houses over the last 5 years with superb results! Not only are they extremely professional, but they are extremely knowledgeable about everything audio/​visual and tech related. I find their team to be well versed on the latest and greatest offerings and know the scope of a job from start to finish. From choosing the right systems, to surround sound and even synching up my computer hard drives, etc… I truly can’t recommend this company enough! (and no, I’m not related in any way or being paid for this Unilocal commercial. ha-​ha!) I just like to recommend and promote companies that know their stuff and also give you a good value for your $. They have never tried to oversell me anything, and always recommend cost effective solutions when possible. They are honest, hard working and efficient!

I switched to Surreal after a bad experience with another provider. What a difference! When Matt provides me with a plan, I can trust that it would be executed well and I won’t have to second guess if things are going to work right. Matt has put in our family entertainment system, projector, lights, landscape lights control, garage control, intercom, Sonos, replaced WIFI system, shades, pool control, security, and more. He’s very honest in providing feedback to what works and doesn’t. Matt is very responsive and his team works hard to deliver professional result. My background is in technology so it takes a lot for me to be impressed with technology yet Matt and crew always surpasses my expectations. I have more projects planned and I know I can count on Surreal.

Matt is knowledgable and professional through the entire planning and installation process and puts service as a priority. The thing I admire most about working with Matt is he will put together and set up the best system possible within a given budget and does not pressure the customer to stretch beyond that budget. I highly recommend Surreal!

I am glad we are the first to review this business on Unilocal.If there were 10 stars, we would give it to this business. Matt owns the business and he makes sound become a whole new experience. Matt, Amos and Cort finished the installation yesterday in our California house and I cannot seem to turn it off it sounds so great. And it is so easy to use, it is amazing. These fokks are real professionals, honest, customer oriented and just down right good people. Use them — you won’t regret it!