The Geronsins -

I worked directly with Genelle Geronsin, but also had help from the other team members. I had a great experience! Genelle sold my condo and helped us find our next house. She found a buyer, even before I put my condo on the market. This was nice because I never had to hold an open house. My husband and I searched for our new home for approximately 6 months. During our search, Genelle and her team showed us numerous listings. They worked around our schedule and were always available when needed. The Geronsins are very familiar with our area which allowed us to see homes before they went on the market. We found our dream home which ended up being a bank owned property. The bidding was very competitive. Due to Genelles negation skills and great reputation with other agents she got us the house. I couldn’t have been more pleased. Besides being great at their jobs the Geronsins, Courtney, and Raelyn are all truly nice people. I highly recommend!

I wish i could say this family/​team were helpful.
My parents have been searching for a home that meets their desires. its been 2 years and since July 2015 they have been actively searching. August i had went online to a home finder website, and had been searching for what home my mom and dad would love. My parents own and operate their own company and with my dad flying in and out on business trips to midwest and east coast. We currently have lived in our home for over 30 years as original owners
So again, in August i came across a home in Anaheim. I seen the Geronsins were the listing agents and that the home had been listed for over 150 days. I shared the new with my parents. And provided them pictures from the website, my parents agreed and my dad told me to email them to schedule a viewing before he flys out on business.
I emailed the Geronsins, my dads info, listing we were interested in seeing the home. Provided two phone numbers and my dads email.
Weeks go by, so i tried it again figuring it was a hot house amd a buyers market. Nothing. I finally called their listed number and got Carol on the phone, she was nice the reason i gave one star.
I explaind to Carol the situation and wondered why no one contacted my dad or myself. She, around the lines said that «I’m shocked since we check emails and phones daily with all the inquiries we receive. But we currently moved to a newer office and that could of been the reason.» Okay well its November and that couldn’t be it. But i gave her the two numbers i used plus email. She placed me on hold to see if we sent an email. Thankfully i had a email confirmation from the website i sent it from. Carol returned to the phone and apologized after finding it. She didnt know how the emails (i sent more than one) were overlooked.
She continued to tell me the house was going in to escrow and that the family coming from out of town to see it and put an offer in. I explained that my family is pre-​qualified and would still like to see it and Carol said «of course, after the family who scheduled to see it go first.»
She took our number and parents and my name… i called after 2 weeks and got her voice mail. She was never interested in selling to anyone but that so called out of town family. The home went in to Escrow that week when I tried calling back. It has also requested recently for back up offers.
So in my eyes, this team or family really need to get their emails and crap together. They are unprofessional and unorganized. We are currently escrow in the neighborhood and couldn’t be more ecstatic about it closing soon.
It must of been a sign, but oh well. We would of not had a problem in Escrow as they seem to be having and my parents would of been more that happy to keep the asking price close in range to what was being asked. The Geronsins could of represented us since we had no realtor. Some things aren’t meant to be i guess? So use another realtor is my final thought. And we did and get to keep or first house too!

I like cash. I can have a lot of it. It is nice.
Based on the reviews, I wish I could give this firm a higher rating, but Carole Geronsin, the grand old mother, is so ghastly and mean.
My family and I were keen on 1110 S. Tamarisk Drive in Anaheim Hills, however the mother was exceptionally inconsiderate and condescending in her behavior towards us, even to the extent of mortifying us in front of our daughter and another representative and attempting to breadth us out from purchase.
Suck it up. Bye-​bye commission check!

Courtney was absolutely wonderful! My husband and I have been searching for our dream home for a while and we were looking in a few different areas. No other realtor compared to Courtney when it came to professionalism, efficiency, and initiative. Every other realtor would simply send us an MLS listing with 20 – 30 homes and we would have to spend hours going through all of them to pick out the ones we were interested in. Courtney not only flagged a select few properties that she thought would be good matches based on our discussions with her, but she would also always include her opinion of pros and cons of each one. Would absolutely recommend her to anyone on the market for their dream home!

Carol Geronsin is the best realtor… Period. I worked with another realtor but had the worst experience ever. Carol was recommended to us and from the moment I spoke to her, she was the angel that our family needed. Carol was with us at every house we wanted to see, returned phone calls/​text messages at all hours of the day. Carol is honest, warm, funny and determined to get your house. We now live in our dream home and we are so grateful. I know for a fact we wouldn’t have gotten this house without her! I so highly recommend Carol and her team. Her son George is a gem too!!!

It is always a pleasure to work with the Geronsin Team. They are all very professional and knowledgeable about the industry. Their dedication to their clients total satisfaction is commendable. The are the total package when it comes to customer service. I highly recommend them.
Vickie Daeley

Simply the best. They listed and sold my property. great negotiators and they made the process painless. the only way to go

I worked with Genelle Geronsin on selling my condo in Fullerton and had the best experience selling a property that I’ve ever encountered. She was informed on the market, realistic on initial pricing had a fantastic marketing strategy (which was the same for my 1 bedroom condo as what she uses for her million dollar + listings). She kept me informed and updated throughout the process by both phone and email so I never questioned where I stood. Bottom line is that we had generated multiple offers in less than a week and sold the property for more than the appraised value with a 30 day escrow. I would completely recommend her if you are looking for someone to represent you in selling your home!

Geronsins: Caring, Professional, Persistent, Patient… very patient! Those are the words we would use to describe our agent: Genelle Geronsin. We went into contract for a short sale in March… and waited and waited and waited while BOA decided whether they would approve or not approve the short sale. As the months rolled by we kept searching, searching, and making other offers. The market in OC is hot, so good properties generate multiple offers. Genelle patiently hung in there: showing new listings as they popped on the market, making offers and helping us navigate the intricacies of the OC market. Finally, in August we found something else we liked and went into contract for it (the short sale was still not approved by BOA). We closed in mid-​September. Thanks Genelle! You are a wonderful example of what a ‘real’ real estate agent is all about!

I would recommend The Geronsins without hesitation.
Our search for a home in the Anaheim Hills/​Orange area couldn’t have been easier. The Geronsins are specialists in Orange County real estate, and were quick to help us locate a perfect home. We had the pleasure of working with Carole, Genelle, and George; all of them were helpful, friendly and informative. The team helped us: navigate a short sale, source local contractors, and understand contractual details.
In a crowded world of real estate «pros», and superfluous online search engines, The Geronsins makes the home buying process a breeze.
Thank you!

I’ve bought two houses through the Geronsin Team as well as selling two houses with their assistance. In all cases, the Geronsins went over and beyond my expectations of service and availability during each transaction. I would strongly recommend the Geronsin Team to anyone looking to sell or find a house in Orange County.
Keep up the good work Genelle and team!