Wells Fargo Bank

I will never bank here again!!! Argh!!! I’ve moved two steps in 40 minutes! The place is about to close and I walk in at 5:10. It’s 5:50 and I’ve counted three people helped. Wth!!! In the back there are numerous people who show their faces and don’t even try to help. It’s gonna close soon and there are over 20 people still here. I will never return. If I need to deposit into any account. I will always ask. «Wells Fargo?» If yes, the I’m gonna say NO!

I don’t tend or like to give bad reviews but this Wells Fargo truly blew me away at how horrible their customer service was.
They close at 6 pm and I got there at 6 with some seconds, just moments after, what I’m assuming was the manager, locked the doors. He was standing right by the door and I knocked several times. It took him more than a minute to even acknowledge my presence and then he pointed to their schedule placed on the door and I told him I had arrived just moments after he had locked the doors. He said that if he opened the door for me he would have to open the door for everyone else… there was nobody else there! Oh and I forgot to mention that the whole time I was talking to him he wouldn’t open the door just to communicate. We conversed through the locked doors which made me repeat myself multiple times because he couldn’t hear me. He told me there was «several» Wells Fargos in the area that closed at 7. The closest one was a few miles north. He doesn’t know if I have easy access to transportation or not. To me this gentleman’s attitude was uncouth and shocking. Horrible branch and I wouldn’t recommend banking here. Customer service was a flat out 0 (there was no customer service).

Worse Wells Fargo ever! Parking is a nightmare and to top it off customer service is the worse ever. The branch manager should obviously be aware that there is always a line no matter what time they are open. Plus the tellers are beyond rude. They seem to overwhelmed with the volume of people coming in. Maybe put more tellers on. Also the area this wells is in also may reflect the type of employees they have. Anyways will never be back here! Word of advice drive more south on state college and go to the one by angel stadium!

EVERYONE at this branch is absolutely incredible. They know my name, they are always incredibly pleasant, I actually love coming here. I’m moving across the country and I can only hope that my new branch is half as great as the employees here are.
It’s branches like this that keep me with Wells Fargo!!!

The parking lot is horrible!!! Always a line and it takes to long for a quick service, its not the friendliest service but not the worse! I definitely only go to this location when its an emergency need otherwise hell no!

Horrible customer service. Prejudice and rude tellers. I would not give my hard earned money to these inconsiderate people.

The parking here is crap but the associates who work here know what they’re doing.
Ivette Zavala helped me out here, ask for her she’s nice and she habla espanol lol
If you’re a wells fargo customer and you’re in this part of town drop by, you won’t regret.

I have been to this former Wachovia branch a number of times since it converted to Wells and it is a crazy experience.
The layout is HORRIBLE. Lots of walls, the writing desk shoved into a corner near the door that is kinda dark. Several desks and glass walled offices. The imposing bandit barrier almost over the top of you. Its like a night mare for a claustrophobic person!
However the line is not too bad and the staff is fairly friendly and helpful. The bad part though is that almost everything is in spanish inside. :\
However this location is convenient to a few things for me, so I swing in when I am in the area and need to get some cash or make a deposit.

I walked into this Wells Fargo Bank on the corner of La Palma & State College on Saturday… I needed to report my debit card lost.
The minute I walked in I was greeted by a banker named Gilbert he seemed very friendly and had a big smile on his face not the typical service I’m accustom to at my other bank witch initials are BA right next door literally 10 feet away. Gilbert quickly walked me to his office and offered me a bottle of water… WOW! Definitely not B of A turns out Gilbert is the store manager working on a Saturday amazing!
Gilbert quickly resolve my debit card issue and provided me with a temporary debit card he further more assisted me with withdrawing some cash I needed for the weekend all this with out having to get out of my seat in his office Phenomenal! I will continue to utilize this store for all of my banking needs… The store is completely out of the way but the service is well worth it everyone seems happy to be there, very positive experience, I strongly recommend this branch truest me well worth the drive.