What a rough move! They came outside the allotted time, plugged our toilet, and complained constantly. The woman on the phone was also very short with us and unhelpful. The guys were nice enough, but the whole process was very confusing and frustrating.
Alan A.
Évaluation du lieu : 1 Stinson Beach, CA
On the phone they were very professional. But the guys who came out were total slackers. They spend hours and hours packing a load that had previously been packed much more quickly. It seemed that they randomly through things from every room in every box. They threw my good clothes, hanging stuff into the bottoms of several boxes and they totally filled the dresser. The lift on the truck they brought was broken. On an 18-block move«we got lost.» They dropped dresser that had filled totally destroying it and lost several other items(god knows how). When I sent in a claim the response of continental was that it didn’t meet the deductible. I think their motto is you can screw up to the level of the deductible.
Joshua D.
Évaluation du lieu : 5 Calhan, CO
We used Continental Van Lines to move our stuff from Palmer, Alaska. Shane and Danny were awesome. They were really friendly to us and the kids. Got our whole house packed up and taken away in 2 days. I have no complaints about these guys. Really professional, were always here when they said they would be, didn’t damage anything, worked really diligently, didn’t lolly gag and take lots of breaks. They showed up, worked hard and got the job done. I was really impressed. I would definitely use these guys again if I could. Thanks for the smooth move!