Mr. Rooter Plumbing of Anderson, SC

Mr Rooter of Anderson needs to be watched closely. They came in to fix a faucet. The technician told us it would be about $ 125 for the part. We said OK. It took him 20 mins to install it. After he was finished he had my husband sign the work order on his iPad. All it was — was a signature block. He said sign here that I completed the job. Then he swiped the page and said «and one more time here please». An hour later we received an invoice via email for $ 389. WHAT??? So we called the office and said — this is not what we were quoted. We were told we «signed» the quote and authorized the work before it was done. We explained that we «signed» nothing before the work was done but that we signed 2 screens when he was finished. His quote was verbal at $ 125 for the part. Also the invoice is NOT BROKEN DOWN. It’s one lump sum. So you don’t see how much the part is vs the labor. We asked for a breakdown and they said that’s NOT how they do things. We told them we are not paying almost $ 400 which is double what we expected. They basically have said TOUGH, we said to come take the faucet back and they are refusing. DO NOT CALL MR ROOTER OF ANDERSON. and look up online and you will see pages of complaints regarding the same issue.