DIRECTV

We pushed through our two year contract but it was difficult to do so. The introductory price isn’t too bad for the service but they rob you blind as soon as that introductory price goes away. So we switched to comcast and when my husband went to cancel we heard this from the representative: well you had equipment upgrades and were eligible for some discounts. Um, okay, so why do I have to call you to complain before you will give me these upgrades and discounts? As a loyal customer for at this point, over two years (and we had used the service in other areas before) why wouldn’t you just apply these discounts and upgrades? Instead I have to threaten to leave before I get them? Terrible, horrible business practices. Will never use Direct TV again.

Note: In rare instances, the signal between your dish and the satellite might be temporarily lost due to a severe storm. It will be restored as soon as the storm passes. Misleading choice of wording in their troubleshooting message. It should state «Note: In frequent instances, the signal between your dish and the satellite will be temporarily lost due to any storm.» My signal has been out for 5+ hours due to a snow storm. DirectTV obviously uses outdated technology. Thankfully, my Garmin does not lose satellite reception due to a storm.