Planet Fitness – Andover

I joined about a year ago. Since then I’ve noticed that when something breaks it never gets fixed. The automatic flush for the toilets have been broken for months, several TV’s do not work, some of the earphone plugs on the equipment do not work, and even the front door has been broken for weeks. Don’t ask the staff to show you anything or they get annoyed. Lastly, the bathrooms are definitely not cleaned on a daily basis. You get what you pay for.

Great gym for the price. (Remeber it’s planet fitness not a gym). See if you can get the $ 99 for a year Sale? Planet fitness is not a gym, so don’t plan on joining if your looking to lift heavy weights. The dumbbells only go up to 65 pounds and they don’t have any free lifting barbells just 2 Smith machines. They are starting to hire new staff to work here because they had kids running it before or shall I say young adults that didnt care about being professional or how they looked. The worst part about this gym is it’s location and I’m not talking about the shopping Plaza you can always find parking you just have to walk a bit. I’m talking in location to the next town over. You will see that this place is becoming over run by people from Lawrence that don’t really care about being polite or cleaning up after themselves. It’s a shame and it’s slowly getting worse.
1) Great place to workout for the money
2) The staff takes pride in a clean gym.
3) What other fitness club provides bacon chicken ranch pizza the first Monday of the month for you to enjoy while riding the bike!
4) New staff is coming
5) Keep the local rifraf out!

I have been a member here since it opened. I have had good experiences here but lately the bad have out weighed the good. The staff working today are average a best. They would rather chat with each other than do their jobs. A good portion of the people who come here have never been to a gym before and have no idea how to behave, clean equipment, and pick up after themselves. Too many people here are just rude. I understand it’s a gym for everyone but people should have a basic respect for each other and recognize that exercise it the primary reason for coming here. I guess it’s true that you get what you pay for.

I was in Andover to spend time with my family as I grew up in Andover but now live out of state. I signed up for the club. I was back there less often than I expected and realized that i no longer needed the membership. I tried resigning several times by calling over the phone and explaining that i am not near their location. They refused to accept a resignation by phone, email or fax. They insisted I appear in person or sign a letter and put it in the post. The result of my attempt to get some exercise when I decided to visit my family will be: certified letters sent to planet fitness, calls to my bank to stop payments and likely closing my bank account to stop the charges should they fail to adhere to my request for resignation. Avoid these guys. If you do decide to use Planet Fitness, I would avoid any bank payments and pay only by credit card or simply not sign up.

I signed up about a year ago and the reason this worked out for me was because it was opened ²⁴⁄₇. They since have changed there hours. It currently mentions that they are opened ²⁴⁄₅ Monday — Friday. That isn’t true because they close at 9pm on Friday which makes it ²⁴⁄₄. It was convenient at first because it was open late Fri, Sat, and Sun which were the days that I attended. I now need to wait til my contract is up. Seeing that I have been paying for nothing. Now, if they were open ²⁴⁄₇ like originally, I would have giving 5 stars because it worked with my schedule and I think that the place was just perfect for me.

Good small location. I have been on many different days and times of day and it is never overly crowded so that’s a plus. The location kind of sucks because it’s in a plaza that also includes a grocery store and I don’t know if it’s because of the ridiculous amounts of snow we have but the parking situation is horrible. Other then that a great place to workout

this place lies when selling the membership, the so no «contract» is all a lie.
they do charge $ 58 for early cancellation and they also charge an extra $ 39 anual fee.
i called to clarify with a «manager», her name is crystal, very unprofessional, not polite all at and seems like she does not care to keep her customer there. her customer service was awful. re-​retrain that individual and remind her that customers pay her salary.
my called was made today june, 27, 2014, around 10:30am.

Place is ok but you get what you pay for.
Pluses are the price and number of machines.
$ 10 month gets you no extras.
Never had a problem getting a machine even at the busiest times.
Negatives, only 3 showers in the men’s locker room (not counting the handicap one with the shower head that must be hand held at all times). Also one of the TVs was out of service for more than a week and the headphone jacks on some treadmills are flaky, probably from overuse.

This place is full of lying sale people they say that the $ 10 A month will end on by certain date but it hasn’t since it has open a year ago and no sauna and one trainer for every one come on what a joke

I joined this gym recently and have been there to work out a few times. Very clean gym with new equipment which all seems to work well. The staff is very friendly and the rates are incredibly cheap for membership. Better amenities that the gym I came from, which was more expensive. Tons of treadmills and ellipticals, but only a few bikes. No rowing machines, which I miss. The equipment is a little limited, but overall I’m happy that I joined.

If you have even the slightest interest in physical fitness this place is not for you. In fact you may even be offended. This place is a mockery of fitness and should not carry the name. I get it, you don’t want 300 lb roid heads there… but to discourage hard work and grunting? That’s counterproductive to fitness. Then to serve pizza, one of the worst possible food items and the last thing many of the members shoud be eating is just ridiculous. And, hey, it’s a «judgement free zone» but we sound the «lunk alarm» if you wear a tank top, set the weights down any less than totally gently or grunt. Yeah, no judgement there. Can you say hypocritical? This place is a complete mockery of fitness. Nice business model. Unless you are afraid of your own shadow or have some sort of social anxiety disorder please look elsewhere. If you do, enjoy watching people stuff their faces with pizza while you do cardio.