Quality Quick Lube N Wash

I’ve taken my vehicle here twice. First time for an oil change, second time for rear brake change.
The oil change seemed a little over-​priced and the receipt specified that they checked the basic fluid levels and vacuumed the floor. The floors weren’t vacuumed, which begs the question, were the fluid levels really checked? But I’m new to town and the owner seemed like a really nice guy, so I decided to give them another shot.
So I took my vehicle there for new rear brake pads. I was shocked when the bill came to $ 322. The shop took it upon themselves to change BOTH rotors without consulting me. After confronting the owner on the unapproved maintenance performed on my vehicle, he made it right by refunding me the cost of the new rotors.
Honestly, I haven’t decided whether or not I will continue to frequent this establishment. Good people work there, and I want to see good people succeed. However, I’m concerned with the organization of the business and standardization of the services they provide.