Dewey Ford

sharing the best of the best; service department and car buying experience *****ever*****! you will always be greeted with a friendly, knowledgeable and proffesional dewey ford team member! i send a big thank to my salesman,
*mitchell nida*, for his *****superb*****personality, unwavering support in providing great information/​guiding each step we took to make my car buying experience so fun and easy. he took all of the stress off of me and i felt so calm and happy!
next i want to send a big thank to, *gary okland*, for his immense dedication in working to find the perfect finance company to fit my budget, all while making me feel comfortable in his awesome manner of caring! as we all know, car buying is a big decision… well, not at dewey ford, because they care in a very kind and professional manner!
last and far from least is a man who you not only will like immediately, he is extremely knowledgeable and professional in every way… that is *rusty*, the service manager! the entire dealership is a wonderful team! their motto is: *we treat you better* and they do! they are the best of the best in the state of iowa!
*****five stars in every way*****

Loved my experience purchasing my car at Dewey! Shane was great. Although the service department is hit or miss, I prefer Dewey over other dealerships in the area. Looking for a good salesman ask for Shane.

Jakin made the car buying experience so easy and stress free!
We are so happy that they found a vehicle in our budget that was in great condition and was certified. As soon as a vehicle matching what we wanted got traded in at the dealership we were contacted and came down to take a look.
Service staff was super friendly when we purchased the additional undercoating and clear coating. Which if you buy your vehicle with the package you get the interior coating for free.
Such a great experience!!! I would highly recommend coming here!

I had a long drive to get here and an even longer drive home… during a storm, but quite frankly it was worth it. Andy and Zach were professional, friendly, accommodating and most of all earned my business. I would highly recommend working with either of these guys… it’s as good as it get’s here. As for the comment made by Matt E… nobody tried to push anything on to me like warranties. I just thought that the purchasing process was as smooth and as professional. Good job!

My experience last year was not so great with this dealership. Communication with the salesman was great from the start and they worked very hard to know what I wanted in a vehicle and found the one I wanted on their lot after some searching of the inventory. Took the vehicle for a test drive and decided that I wanted to pursue the vehicle.
Unfortunately this is when my experience took a bad turn. I wanted to lease the vehicle through Ford Motor Credit and I had done a lot of research on what the payments and terms would be with Ford. I was confident going in that I knew approximately what the payment situation would be. The finance guy gave me a lease payment a lot higher that what I thought it should be. When I questioned him about this and let him know the leg work I had already done with Ford Motor Credit he gave me excuses about why his amounts were higher.
In the end I walked away and went to another Ford Dealer who gave me the lease amount I was expecting from Ford and actually did a dealer trade to get me the vehicle I wanted at Dewey Ford so that I would not have to order the vehicle and wait.

I bought my used Mazda from Dewey last year. My fiancée also purchased her car here just a month before hand. I found the sales folks here to be upfront, kind and honest when trying to find a price that was agreeable. I tip my hat the sales team here. They were very easy to work with.
Dewey employs a rather odd system of passing customers between employees. Dewey does try to tack on a lot of additional services in the form of after-​market paint and floor mats, and extended warranties. The only disappointment here was the additional amount of time I had to kindly decline the after-​market sales, and extended warranties. They will push these fairly persistently.
A good place to buy your car.

In terms of dealership-​based body shops, Dewey Ford is about as good as it gets. I worked in dealerships for years and I can tell you this shop is well-​managed and focused on customer service. Here’s what I liked:
1. Jamie, the shop manager, might be the most competent individual I’ve worked with in the body shop business. Polished, professional, and awfully helpful, it’s hard to think of anyone I’ve worked with in the past that had as much talent.
2. The shop is CLEAN. A clean shop is a good shop — always. Clean shops indicate attention to detail — an important trait in the repair business.
3. Everyone is helpful. A lot of times body shops have one person that is great to talk to and 10 that you would never want to see again. This shop is great from the friendly receptionist, to the courtesy van drivers, to the porter, to the detailer, to the big boss himself.
4. They have a nice facility. Again, I worked in dealerships for a while, so I know a good one when I see one. The facility is top-​notch.
I’m not sure that they’re the least expensive option in Ankeny, but they gave me a very fair deal for a general touch-​up and some paint-​less dent repair.
I would definitely recommend this place — talk to Jamie.