Jo-Ann Fabric and Craft

The stores hit and miss. There is times I come here and the staff is super helpful and times I get absolute rudeness. The bad. I came in 20 mn before closing and it was dead. I was treated as though I shouldn’t have even walked in the door. A man came up to me and said very forcefully we are closing in 20. Don’t take to long. I didn’t think much of his attitude because I know that feeling of the last customer. But I wasn’t bothering anyone. I was stalked by the last 2 employees, they where so mad I was just looking! I walked out after 5 – 10 mn. I went with my newborn and my 4 year old. I asked the lady at the counter for help with upholstery. I couldn’t findt the tag and they are the really heavy long ones on the back wall. In print it says do not lift get an employee. So I did just that. She snapped on me in front of my kids and wanted me to drag it to her. I couldn’t even if I wanted and advised of the sign. She was so pissed and took for ever to come back to help. I was extremely nice due to me coming here all the time. I came back today with family. I’m attempting to teach how to sew. They spent 1k in the store. Unfortunately they didn’t wait for me and I had the coupons. We asked if we could adjust the receipt and got an a$$ full. He wanted us to bring it all back in, which we did. While he was scanning he laid into us. We where told he didn’t want to do it and actually said he thought it was ridiculous we came back in to do it. That next time we need to have all coupons ready at check out. After we spent 1k? Really. My family member was shocked and asked of there was any other place I could take her next time to get sewing items. She even received free classes when she bought her machine but said she won’t use them after that. It worried her on how she’s get treated during a class. The good is on some occasions you can get great knowledge and help with your crafts. The parking is great. The prices are pretty good and comparable to other local sewing/​hobby stores. Just be warned that this location is iffy on customer service. Don’t expect to much.

Always have loved Jo-Ann’s crafts stores and especially their sales!!! Staff is always super friendly!!! And will help you find whatever you need and suggestions!!!
Store is well light and clean and really well laid out!!!
I love their coupons!!! Do not buy anything off sale or without coupons! That is the best bang for the buck!!!

This is an awesome store for all your fabric and crafting needs! They have a ton of different fabric material, color, and designs, very difficult to not find what you are looking for. They cut the fabric for you to whatever length you need for your project.
The staff is very friendly and will assist you if you are stumped on something. They have great deals at this store all the time, very affordable.